ADP

  www.adp.com
Work in HR? Unlock Free Profile

ADP Reviews

Updated August 28, 2014
Updated August 28, 2014
1,775 Reviews

3.6
1,775 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
ADP CEO Carlos A. Rodriguez
Carlos A. Rodriguez
706 Ratings

Review Highlights

Pros
  • Decent work-life balance unless you want to move into higher management (in 114 reviews)

  • You're able to work from home remotely in case of something like bad weather or illness (in 39 reviews)


Cons
  • Work/life balance is compromised due to unrealistic workloads (in 36 reviews)

  • Upper management wants massive productivity in areas they no longer understand (in 34 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Implementation Specialist III

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Implementation Specialist  in  Miramar, FL
    Current Employee - Implementation Specialist in Miramar, FL

    I have been working at ADP full-time for more than 8 years

    Pros

    Gain experience and get out

    Cons

    Office Politics are not the best

    Advice to ManagementAdvice

    work life balance is not attainable w the volume of work we are given

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Services Representative
    Current Employee - Client Services Representative

    I have been working at ADP full-time for more than 3 years

    Pros

    The company overall is a great company. The GM is great is very personable and has great ideas to bring the morale back and retain clients. However the immediate management team, is having a very hard time conforming to his ideas and friendly demeanor.

    Cons

    The growth is very political. Depending on who your Manager is, you will remain in the same position.

    Advice to ManagementAdvice

    Start treating employees with respect and they will be willing to stay!

    Positive Outlook
    Approves of CEO
  3.  

    Old technology, stuck in the past. Trying to change but heading in the wrong direction.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ADP

    Pros

    Great team to work with, with great engineering talent, but badly led. Good work life balance in the Singapore office, although mostly stuck in Changi Business Park.

    Cons

    Not strategic in their management of technology infrastructure. Although operating in a challenging environment (Asia, Africa, etc), they have no strategic vision for infrastructure

    Recommends
    Neutral Outlook
    No opinion of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ADP

    Pros

    Training, opportunity for growth, management

    Cons

    Bonus structure for non Managerial staff.

  6.  

    could be great place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Representative  in  Hoffman Estates, IL
    Current Employee - Inside Sales Representative in Hoffman Estates, IL

    I have been working at ADP full-time for more than 5 years

    Pros

    cutture.. fellow employees... benefits, health club, doctor on staff

    Cons

    Management of Inside Sales starting at the top.. no leadership, favoritism, and not there otten

    Advice to ManagementAdvice

    know who is working to get orders and order takers.. not there enough to know what is going on and sales suffered... best people are gone but they were not people that were brown nosing, they were working.....

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7.  

    Overall people are nice but hard to get promoted if you are not in sales, service or part of inner circle.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ADP full-time for more than 3 years

    Pros

    Good business model and stable. Have a few really bright individuals who want to do the right thing. Learned some great stuff

    Cons

    Upper management esp sales is arrogant and brusque. HR provides only lip service which is sad because they are a HCM company. not much opportunity for promotion if you are not a rockstar sales leader or align yourselg to one. Infrequent communication and no transparency. If you go to HR with an issue you get only party line and no real action.

    Advice to ManagementAdvice

    Do your due diligence on senior execs esp some of your lifers. Talk informally to their teams and directs. Revamp your HR talent, you want to be best in this area. Divide your state and church. All HR cares about is to become cronies with senior execs .

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    New Business opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ADP full-time for more than 5 years

    Pros

    Stable company. Top Senior Leaders have vision

    Cons

    Operational leaders are disconnected from reality.

    Advice to ManagementAdvice

    Stop lying to EEs.

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    SBS is an excellent entry level sales job, or for those with one or less years experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SBS Associate District Manager  in  Chicago, IL
    Current Employee - SBS Associate District Manager in Chicago, IL

    I have been working at ADP full-time for more than a year

    Pros

    1. You will get constant emails from recruiters after 6 months of employment presenting you with good opportunities.
    2. You will get extensive sales training, and feel confident in any sales situation in the future
    3. You will learn a lot about the small business world, see the successful ones (very few) and the failed ones
    4. You will network a ton
    5. The people you work with all are young, between the ages of 22-30
    6. As an outside sales rep, you have a lot of freedom and can use your day pretty much however you choose

    Cons

    1. The base pay is very conservative for the industry. They pay a base between 34-38 depending where you live. Our competitors, like paycor, pay 55k per year to do the SAME EXACT JOB
    2. They tell you about the great partnership with Chase Bank and CPA's, but neither really want to work with you, most of your business is self-generated prospecting.
    3. Some of the managers get too intense. ADP wants you to be like a machine with "talk tracks", constant reporting ect. It can get overwhelming at times considering how fast we have to move to get results.
    4. The job involves a lot of activity, we do 75 activities a week which can get exhausting really fast, and it IS necessary because of our product and no one really CARES to switch payroll. You have to talk to 75 prospects a week to get 5 meetings, to close two deals (if your good)

    Advice to ManagementAdvice

    1. Increase the base salary - 36k is way too low when competitors are reaching out to use weekly to offer us 20k more for the same job. The turnover rate in SBS is 50% and this, I am sure, has a large impact.
    2. Work to develop the relationship with our individual Chase Bankers. Chase Bankers appear to not understand we have a relationship with us, and the Branch Managers don't care or respect us as sales people. We need our managers in our banks to explain the corporate relationships.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Poor Management and Lack of Direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Web Developer  in  Melbourne (Australia)
    Current Employee - Web Developer in Melbourne (Australia)

    I have been working at ADP full-time for more than 5 years

    Pros

    Virtually impossible to get fired.

    Cons

    No real prospects.
    Salary just keeps pace with CPI.
    /no bonuses.
    No christmas party.

    Advice to ManagementAdvice

    IT keeps ADP alive and IT is the people with the skills to make that happen. Lose the people and it will cripple the business.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Below average company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Technical Consultant  in  Pune (India)
    Current Employee - Senior Technical Consultant in Pune (India)

    I have been working at ADP full-time for more than 3 years

    Pros

    Good work life balance. You don't need to work hard to retain the job.

    Cons

    Poor senior management. Favouritism defines your appraisal.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

Worked for ADP? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.