ADP

  www.adp.com
  www.adp.com

ADP Reviews

Updated October 24, 2014
Updated October 24, 2014
1,875 Reviews
3.5
1,875 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
ADP CEO Carlos A. Rodriguez
Carlos A. Rodriguez
766 Ratings

Review Highlights

Pros
  • ADP is a solid organization Work/Life balance - getting to work from home (in 143 reviews)

  • You're able to work from home remotely in case of something like bad weather or illness (in 54 reviews)


Cons
  • If you are in an individual contributor role, kiss your work life balance goodbye (in 45 reviews)

  • Upper Management is lacking, need to bridge the gap from Management to employees (in 41 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Payroll Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Payroll Consultant in Augusta, GA
    Current Employee - Payroll Consultant in Augusta, GA

    I have been working at ADP full-time (more than 5 years)

    Pros

    Great pay, you are exposed to all sides of Human Capital Management, from payroll, to Time and Labor, and HR and Benefits. For someone coming out of college and looking to get started in Human Resource, ADP is the way to go. There is never a dull moment with ADP and after 7 years I still learn something new every day. The growth opportunities are endless, so if you're looking for a career then this company is second to none your best bet.

    Cons

    The biggest problem that I have with the company is before pushing a new product out to clients, they should make sure their staff is well trained, and not just going through the learning process with the client.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Growth of the company to a 24/7 operation caused me to loose my job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teledata in Westerville, OH
    Current Employee - Teledata in Westerville, OH

    I have been working at ADP part-time (more than 10 years)

    Pros

    Great benefits, training opportunities, respectable pay.

    Cons

    Regionalization of the business left employees feeling taken advantage of. Changing employee hours and work schedules made it difficult to conduct routine family life.

    Recommends
    Negative Outlook
    No opinion of CEO
  3.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Implementation Specialist
    Former Employee - Senior Implementation Specialist

    I worked at ADP full-time (more than 10 years)

    Pros

    ADP does everything a corporation should do. From timely and thoughtful performance reviews, great benefits, and annual increases, to great leadership, great communication with staff, and advancing technology and training. There's plenty of room for growth. I worked there for 16 years and only left because of work/family balancing issues. It was very difficult choosing between a company I loved and a daughter I loved more.

    Cons

    Very demanding environment. Payroll is a very stressful field and not for the faint at heart. Forget about having time off at Christmas. That's year-end.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Fantastic Place to Work!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate District Manager in Lynnwood, WA
    Current Employee - Associate District Manager in Lynnwood, WA

    I have been working at ADP full-time (less than an year)

    Pros

    This company is great to work for!!! They give you a laptop and ipad within the first week. You also get an all expenses paid trip to New Jersey week 6 for training. The training is spectacular!!! Not only are you learning about the product but, you are also learning how to sell. The mangers are amazing!!! They push you but, it's because they want to see you succeed.

    Cons

    The only downside to this job is that you are working more than 40 hours a week. I would say 50 to be successful. Plenty of people skate by with 40. If you want to be good at your job it's 50. I don't think this is really a downside. I'm getting paid salary, commission, $450 for car & $65 for gas a month. I'm just new to the sales industry so, if you're expecting to work the bare minimum then you're going to get bare minimum commission.

    Advice to ManagementAdvice

    Keep up the good work!!! Thanks for treating us employees so well!!!

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Inside Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ADP full-time

    Pros

    Most amazing company to work for.

    Cons

    Gets crazy busy but so worth it

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Support Specialist in Seattle, WA
    Current Employee - Client Support Specialist in Seattle, WA

    I have been working at ADP full-time (more than 3 years)

    Pros

    Great benefits. Tuition reimbursement is a plus

    Cons

    Takes too long to move into other positions.

    Advice to ManagementAdvice

    n/a

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Good Employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ADP

    Pros

    Great company to retire with

    Cons

    Rigorous flow, competitive environment, difficult clients

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    ADP Payroll

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Payroll Specialist in Miami, FL
    Current Employee - Payroll Specialist in Miami, FL

    I have been working at ADP full-time (more than an year)

    Pros

    Great opportunity, awesome company and benefits, great pay.

    Cons

    Overwhelming at times work life balance it's not so good

    Recommends
    Approves of CEO
  10. 10 people found this helpful  

    Educational

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Service Analyst in Alpharetta, GA
    Current Employee - Client Service Analyst in Alpharetta, GA

    I have been working at ADP full-time (more than 8 years)

    Pros

    ADP has an outstanding benefits package. Training is available to any who want it. I am currently making use of the tuition reimbursement program and management has been exceedingly accommodating. I've learned a lot about myself as an employee.

    Cons

    ADP seems to have the practice of squeezing water from a stone. That is, ADP will work people to the bone and beyond before they even think of filling a position on a team. The trend towards smart-shoring (hiring associates from areas in the US with a lower cost of living) and off-shoring (hiring associates in India and the Philippines, or moving certain functions over there) does not make operations as efficient.

    Advice to ManagementAdvice

    Invest in product development. Avoid the "shiny new toys" on the market. Excel at what you do. Also, invest in employees. Listen to them the first time, and not when you're in a pickle.

    Recommends
    Positive Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Balance of customer satisfaction and employee satisfaction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Electronic Technician in Portland, OR
    Former Employee - Electronic Technician in Portland, OR

    I worked at ADP full-time (more than 3 years)

    Pros

    Dealer services runs a pretty tight ship. There are many employees with over 10 years of service. Typically not a lot of layoffs. Inventory is tracked and managed very well. There are several perks such as deeply discounted software, and discounts on many consumer goods. Opportunity for advancement if you ask and work for it.

    Cons

    Small raises which don't even pay a nod to real inflation. Dealer services repair is all but ignored by corporate, which is changing anyway as it is being spun off into a separate company.

    Advice to ManagementAdvice

    Realize the repair facility is so much more than some small warehouse in Portland.

    Recommends
    Neutral Outlook
    No opinion of CEO

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