ADP

  www.adp.com
  www.adp.com

ADP Reviews

Updated October 20, 2014
Updated October 20, 2014
1,866 Reviews
3.5
1,866 Reviews
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ADP CEO Carlos A. Rodriguez
Carlos A. Rodriguez
763 Ratings

Review Highlights

Pros
  • ADP is a solid organization Work/Life balance - getting to work from home (in 141 reviews)

  • You're able to work from home remotely in case of something like bad weather or illness (in 53 reviews)


Cons
  • If you are in an individual contributor role, kiss your work life balance goodbye (in 44 reviews)

  • Upper Management is lacking, need to bridge the gap from Management to employees (in 40 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    ADP Virtual Edge: High Turn Over, Poor Management, and a delusional, overly bureaucratic corporate culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Solution Center Consultant in Newtown, PA
    Former Employee - Solution Center Consultant in Newtown, PA

    I worked at ADP full-time (less than an year)

    Pros

    You have amazing co-workers, good benefits, there is the possibility of working from home, provided you negotiate it prior to accepting the job and have enough "time in" and there are opportunities for advancement. There are departments within the company that are well run and a joy to work in.

    Cons

    The salaries are nowhere near competitive. The recruiters and hiring managers are very aggressive in keeping your starting salary low. Bonuses are horrible even if your performance is stellar. Management wants to present itself as laid back and "in tune" but use woefully outdated tactics and implement procedures that are wholly counterproductive. During the interview process, the hiring managers, recruiters, and even the materials portray their jobs in a very desirable light. Unfortunately, they can't deliver on their promises. Working from home (homeshoring) is possible, but is only allowed during your first year under extenuating circumstances or if it was negotiated as a condition of your accepting the position.

    Training is horrible. It is too bad to even call a joke. It takes entirely too long and is wholly ineffectual. You spend hours in training meetings and watching videos and then take quizzes that make SurveyMonkey and BuzzFeed quizzes seem like brainteasers. ADP VE spends a great deal of time wasting your time.

    While the company and management speak of room for advancement, it isn't as easy or as quick as they make it out to be. There are no "automatic promotions" Anything other than vertical movement within your current position requires you to apply for another job. The "automatic promotions" are just the appending of a higher number after your current position, and an accompanying (insultingly low) raise. Many of my coworkers who haven't left the company yet are still in the same position despite applying for other positions inside the company.

    Turnover is insanely high in many departments. Rather than fixing the core problems in many departments, management continues to hire new people for the vacated positions. Sadly, they've resorted to bringing in temps to fill the empty seats, which puts an even greater strain on the full time employees. Most of the people who were hired around the same time as me have either left or are interviewing to leave. I made my exit 2.5 years ago and they've lost all but one of the six people who were hired in the 6 month period before and after I signed on.

    Advice to ManagementAdvice

    Start fulfilling your promises. Pay people a good salary. Focus on making the workplace a friendly, enjoyable space. Stop trying to squeeze every single nickel you can out of your employees and customers, it only makes both of them resent you. Make it easier to advance so that people see this as a career, not just a job.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Fun

    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at ADP

    Pros

    Competition, drive, money, career, room for advancement

    Cons

    Overkill with meetings and trainings

    Advice to ManagementAdvice

    Meetings in office once a month

  3.  

    Overall a great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ADP full-time (more than 10 years)

    Pros

    Never a dull moment - challenging

    Cons

    Hard to have a personal life

    Advice to ManagementAdvice

    Value the associates for their hard work and efforts - not just lip service.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Mixed feelings

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Dallas, TX
    Former Employee - Account Executive in Dallas, TX

    I worked at ADP full-time (more than 5 years)

    Pros

    Great place to gain solid experience with payroll and with managing projects.
    Extensive training in the beginning.
    Great people to work with.

    Cons

    Because you don't need a degree for most jobs, hard to really move up quickly. Most advances are from years of service.
    Work/Life balance defintely off: no personal time off from early November through February 2. Hard on family during holidays; can only take day after Thanksgiving or day after Christmas off, but not both.

    Advice to ManagementAdvice

    Trust your employees--allow more work from home for better work/life balance.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Chaos. Meaningless chaos.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ADP

    Pros

    In Sales Operations/Sales Enablement you can work virtually with some very talented people. ADP is really doing some great things to give their salespeople new tools.

    Cons

    The work performed (under gut-wrenching stress) goes largely unused by the sales teams. There is no connection between what the field sees as valuable and what Sales Opps produces. I chalk this up to Sales Leadership not knowing what their reps want and just blindly approving one project after the next. It's like a daily 50-yard dash in an empty stadium. Who cares?

    There is also a HORRIBLE cult of personality in Sales Opps. With everyone always petrified of losing their job, it's a constant rush to kiss the fanny of the biggest, newest bully in the room.

    Advice to ManagementAdvice

    Put Sales Operations back into the business units so it can be more connected and drive better results.

  7.  

    Network Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Network Analyst in Jersey City, NJ
    Former Employee - Network Analyst in Jersey City, NJ

    I worked at ADP full-time (more than 8 years)

    Pros

    Well run organization with an eye towards detail.

    Cons

    Challenging environment for advancement but does provide stability.

    Advice to ManagementAdvice

    Provide a culture of advancement.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 3 people found this helpful  

    No longer cares about employees. All about the money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Implementation Specialist in Miramar, FL
    Current Employee - Implementation Specialist in Miramar, FL

    I have been working at ADP full-time (more than an year)

    Pros

    Exposure to thousands of clients, gaining experience, a well-established company

    Cons

    Overworked, therefore underpaid. Not keeping up with technology and a changing environment

    Advice to ManagementAdvice

    Stop thinking of everything in terms of dollar sign and maybe things will get better

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Just another number

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Major Account District Manager in Dayton, NJ
    Former Employee - Major Account District Manager in Dayton, NJ

    I worked at ADP full-time (more than an year)

    Pros

    Great Pay
    Excellent Training
    World Class Benefits

    Cons

    Once the honeymoon is over you realize your stuck in the job you were hires for with little chance of a promotion. My coworkers were all miserable divorced alcholics who had sold their souls to the devil and traded in their families for sales of the month awards. No work life balance what so ever... all work all the time. If your single or your top priority is income then its a 100% excellent company.but.if you want your kids to.recognize you one day.then pass.

    Advice to ManagementAdvice

    Practice what corporate preaches and recognize.that your human.capital is more than just a number

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10.  

    Ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at ADP full-time (more than 3 years)

    Pros

    Open and friendly work environment.

    Cons

    Disconnects between the company and workers.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11.  

    New

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ADP

    Pros

    Nice & friendly coworkers and clean office.

    Cons

    Extensive training but not enough time to learn.

    Advice to ManagementAdvice

    Try out the training to see how unrealistic it is.

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