ADP

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  jobs.adp.com

ADP Reviews

Updated December 22, 2014
Updated December 22, 2014
1,988 Reviews
3.5
1,988 Reviews
Rating Trends

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ADP CEO Carlos A. Rodriguez
Carlos A. Rodriguez
832 Ratings

Review Highlights

Pros
  • ADP is a solid organization Work/Life balance - getting to work from home (in 155 reviews)

  • You're able to work from home remotely in case of something like bad weather or illness (in 58 reviews)


Cons
  • What your work/life balance looks like depends on the position held within the company (in 50 reviews)

  • Upper Management is lacking, need to bridge the gap from Management to employees (in 42 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great place to work and grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Release Engineer in Parsippany, NJ
    Current Employee - Senior Release Engineer in Parsippany, NJ

    I have been working at ADP full-time (more than 3 years)

    Pros

    -Lots of people have long tenure in the company which tells you they like the company
    -Good business model : add more services to add additional revenue streams
    -Great people to work with
    -Good recognition of work from management and others
    -Can work form home many times during the week when needed.
    -Casual work attire
    -Lots of work to keep you busy ; constant stream of side-projects and production work.

    Cons

    -Too many production fixes that are not coordinated well sometimes
    -Many associates are unhappy with compensation rewards
    -There is lots of off-hour support that is required. Sometimes weekend support. But this is expected from bigger companies.
    -Work phone is paid out of pocket but plan is covered by company. Many companies pay for the phone as well. ADP doesn't.

    Advice to ManagementAdvice

    -Peer review of code is needed and should be required for all components in normal code development life cycle to reduce defects in production
    -More training is needed for bleeding edge technologies to compete against other competitors.
    -Quicker turnaround of problems to keep clients happy

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Decent company but slow to meet current market demands

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Atlanta, GA
    Current Employee - Account Manager in Atlanta, GA

    I have been working at ADP full-time (more than 10 years)

    Pros

    ADP has good people. The company is trying to reshape itself internally to be less segmented and more uniformed. Good benefits and training.

    Cons

    For ADP's years and experience it is late to market with competitive HR and Payroll applications. Company is now gearing up to present itself as an HCM provider.

    Advice to ManagementAdvice

    Invest more in your core products. As an industry leader you should have the means to make the investments necessary to compete. Better technology needed for payroll products.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 2 people found this helpful  

    District Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ADP

    Pros

    Flexible, Fair Compensation, Excellent Benefit Package

    Cons

    Politics in Management, Poor Customer Service to Clients (expected to sell and move on).

    Advice to ManagementAdvice

    Focus on customer service! We can't sell something if we aren't confident in our execution.

    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    Good company with great values

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President IT in San Dimas, CA
    Current Employee - Vice President IT in San Dimas, CA

    I have been working at ADP full-time (more than 8 years)

    Pros

    career opportunities if you work hard and are lucky with your manager

    Cons

    Some managers will make your life very difficult. Leadership does not communicate clearly ADP strategy

    Advice to ManagementAdvice

    communicate strategy

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Fantastic - terrific training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ADP

    Pros

    office culture, management, training, time off, pay

    Cons

    always hunting for more business, cold calling was challenging

    Advice to ManagementAdvice

    Very supporting

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    So far so good, I have sent resume and received a reply right away, and shortly after received notice for interview.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Support Operations Specialist in Augusta, GA
    Current Employee - Business Support Operations Specialist in Augusta, GA

    I have been working at ADP full-time (less than an year)

    Pros

    ADP is a veterans oriented company among many more pros like customer oriented, etc. I will be a veteran soon and cannot think of a better employer to work for than a veteran oriented empoyer.

    Cons

    I expect to make progress in the training I will have to take.

    Advice to ManagementAdvice

    Stay veteran oriented, as well as customer oriented.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Elk Grove Village, IL
    Former Employee - Anonymous Employee in Elk Grove Village, IL

    I worked at ADP full-time (more than 5 years)

    Pros

    Thorough training, pay, support, flexibility, the ability to work from home.

    Cons

    Depending on your department, you may not be able to work from home.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Financially strong, solid company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ADP full-time (more than 3 years)

    Pros

    ADP has career opportunities in variety of areas. Good focus on career development and training programs

    Cons

    The same challenges facing any large companies integrating different services and products. But leadership is very good about soliciting feedback from staff and communicating changes that will take place

    Advice to ManagementAdvice

    Continue to solicit feedback from staff on process improvements, and continue followup with communicating changes that are being implemented. It matters to staff!

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    My experience with this company has been nothing but amazing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant in Florham Park, NJ
    Current Employee - Administrative Assistant in Florham Park, NJ

    I have been working at ADP full-time (more than 10 years)

    Pros

    Tons of growth opportunities, excellent people around you, lots of different paths to take.

    Cons

    I can not think of any cons.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    9 years here and I would love to retire here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recruiter
    Current Employee - Recruiter

    I have been working at ADP full-time (more than 8 years)

    Pros

    Autonomous work environment and I feel that I bring value and that I am valued as an employee. I have worked under six different managers here and each one shared the company philosophy of providing growth and opportunity for me in my career. I love my flexible work schedule.

    Cons

    Current associates without a bachelors degree or better may find themselves stuck in their roles. Many positions with ADP require a bachelors now, where one wasn't required a few short years ago which makes it hard to move up. Another plus to this, however, is that ADP provides a great tuition reimbursement program, so there really is no excuse not to pursue your degree anyways.

    Recommends
    Positive Outlook
    Approves of CEO

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