ADP Reviews

Updated August 4, 2015
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2,506 Employee Reviews

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  1. A Career, not just a job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Major Account District Manager in Chandler, AZ
    Current Employee - Major Account District Manager in Chandler, AZ

    I have been working at ADP full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The benefits are great and include: matching 401k, health, dental, vision, etc. In my department specifically you are treated with respect and given freedom to do your job without having someone breathing down your neck. There are a million roles that you can grow into and most people who have worked with the company have been there for decades, so you can be sure that there is job security.

    Cons

    Older demographic if you're a younger lad. The office is a bit stale in smell and energy. As a new recruit it doesn't seem there is much guidance as to what you should be learning and what to focus your energy on. There are so many products to sell, so it can be very overwhelming to learn everything. Management can be TOO hands off which makes you feel helpless at times.

    Advice to Management

    Be a little more hands on with new recruits until they get the hang of things.


  2. Helpful (1)

    Human Capital Mismanagement

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources/BPO Inside Sales in Allentown, PA
    Current Employee - Human Resources/BPO Inside Sales in Allentown, PA

    I have been working at ADP full-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Right company at the right time with all of the HCR going into place. Offer fantastic benefits and the ease of the PTO is extremely efficient.

    Cons

    Mainly just hire outside candidates to sales jobs. Talk about all of the opportunity ADP provides but fail to mention that years of being in their salesforce badgering people is the only way to those opportunities.

    Advice to Management

    When telling people about opportunity, be upfront that 3 years of sales experience is pretty much the only way to


  3. Helpful (1)

    Depends on the Leader of the Day

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Relations Executive in Roseland, NJ
    Former Employee - Client Relations Executive in Roseland, NJ

    I worked at ADP (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Pay and benefits were great.

    Cons

    Leadership changes too frequently and with new leadership came new objectives and goals so what we'd been focused on and working towards became null and void. It became very frustrating, confusing and made it difficult to stay motivated when we knew what we were working towards would change in a year. In addition, don't plan on moving up unless you're willing to relocate to NJ. Ironic considering they're moving the service organization off-shore. It's okay for service to be virtual but not leadership?

    Advice to Management

    I'm all about promotion but keep leadership in roles for longer than a year or two before moving them on.


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  5. Helpful (3)

    It's all about the money

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ADP

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    great benefits - seriously! Pay overall is on the low side, though. Some business units have better leadership than others.

    Cons

    they work people to death - seriously! Depending on your business unit, you work for sales not the client. Professionalism of entire organization has gone downhill dramatically the past five years. Not up to date on technology, poor internal work tools.

    Advice to Management

    Where can I start? I know the stock is doing well but - it's pretty simple, if you treat people with respect and dignity, they will produce for you.


  6. Helpful (1)

    Implementation Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ADP

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Lots of opportunity to change jobs and improve your skill set. Co workers are approachable and willing to assist.

    Cons

    Managers are changed regularly and it doesn't help your opportunity to get promotions. Change comes slowly.


  7. Helpful (3)

    Account Executive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Major Accounts District Manager
    Former Employee - Major Accounts District Manager

    I worked at ADP full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Excellent pay, brand name recognition, great benefits, room for advancement. If you do well, the recognition trips (President's Club) are amazing!

    Cons

    Complete and utter lack of cultural diversity, each office can be a bit like a high school clique, big stress.


  8. apprentice

    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at ADP

    Pros

    The training was very good

    Cons

    apprenticeship often felt like an afterthought

    Advice to Management

    outline a clear plan for apprentice


  9. Implementation Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in Seattle, WA
    Former Employee - Intern in Seattle, WA

    I worked at ADP (Less than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    My opportunity allowed me to work independently and manage my own time and project. I was given the resources needed to succeed at my job but was otherwise free to explore different approaches and methodologies.

    Cons

    ADP offices are very quite and don't have a very social atmosphere. Everyone does their independent work and more or less don't interact too much. Everyone was very nice but team work wasn't emphasized.

    Advice to Management

    Make an effort to create more engaging daily activities! The independence in work is fantastic but it's also nice to share experiences with colleagues.


  10. Helpful (1)

    Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Alpharetta, GA
    Current Employee - Analyst in Alpharetta, GA

    I have been working at ADP full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Compensation package and work-life balance are superior; Only required to stay in position for one year and then able to transfer within company - lots of room for growth

    Cons

    Very large corporate environment - easy to get overlooked by management


  11. Winning organization

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Sales Executive in Laurys Station, PA
    Former Employee - Senior Sales Executive in Laurys Station, PA

    I worked at ADP full-time (More than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great company that know what they are doing when it comes to pricing and how to build revenue. Would work there again

    Cons

    There are times the direction is not spot on so many of the associates do not have a good direction to go in. Management needs to be open about what is going on.

    Advice to Management

    keep doing what you are doing



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