ADP

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  jobs.adp.com

ADP Reviews in Sacramento, CA

Updated July 11, 2014
Updated July 11, 2014
1,988 Reviews
3.5
1,988 Reviews
Rating Trends

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ADP CEO Carlos A. Rodriguez
Carlos A. Rodriguez
832 Ratings

Review Highlights

Pros
  • ADP is a solid organization Work/Life balance - getting to work from home (in 155 reviews)

  • You're able to work from home remotely in case of something like bad weather or illness (in 58 reviews)


Cons
  • What your work/life balance looks like depends on the position held within the company (in 50 reviews)

  • Upper Management is lacking, need to bridge the gap from Management to employees (in 42 reviews)

More Highlights

7 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Good company that ultimately chooses larger profits over lasting employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Relations Manager in Sacramento, CA
    Current Employee - Client Relations Manager in Sacramento, CA

    I have been working at ADP full-time (more than 8 years)

    Pros

    As a company there are not many stronger than ADP. They are very forward thinking with a constant eye on progress. They are constantly looking for ways to do things better, faster, and cheaper. This is why they are the industry leader and continue to grow. As an employee I was fortunate to spend the better part of the last ten years employed by them.

    Cons

    The battle to do things for less sometimes causes you to choose the cheaper option rather than the quality option. Money wasn't always spent on the best tools for employees to do their jobs. A lot of down time was spent because of the inadequate tools provided to employees (crashed computers, non functioning printers, etc.) Our business was very seasonal and during the busy season we were not always provided with the proper resources to service our clients forcing us to not deliver on quality our clients deserve. Better, faster, cheaper gets shortened to faster and cheaper, not always better. When the main reason clients come to you is your price, it's usually a good sign that quality isn't a focus.

    Advice to ManagementAdvice

    The division I worked in had a different divisional president almost annually during my time. Each one had a new idea for how things should work. This constant change was hard to keep up with and often was very ineffective. I liken it to a professional football team changing head coaches every season.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Great stepping stone to your next job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Sacramento, CA
    Current Employee - Sales Representative in Sacramento, CA

    I have been working at ADP full-time (more than an year)

    Pros

    Good compensation, good training program, opportunity for growth within, biggest company in it's industry (also a catch 22), company continues to grow

    Cons

    poor management at local level, absolute burnout job, disengaged co-workers (and sometimes management), your territory is NOT your territory - constantly battle within your own company to sell your products/services, full of dishonest reps

    Advice to ManagementAdvice

    Don't micro manage via email so much, lower your pricing in Resource or enhance the service

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3.  

    Good but not Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Manager in Sacramento, CA
    Current Employee - District Manager in Sacramento, CA

    I have been working at ADP full-time (more than 3 years)

    Pros

    Good money, great training, fun place

    Cons

    not much room for growth and no loyalty

    Advice to ManagementAdvice

    Treat the Employees better and be more honest

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Toxic local environment in Sacramento and the Bay Area

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Major Accounts in Sacramento, CA
    Current Employee - Major Accounts in Sacramento, CA

    I have been working at ADP full-time (more than an year)

    Pros

    Name recognition (although, they do have a really bad reputation for customer service in many divisions). National resources

    Cons

    Very poor local and regional sales management that have a churn and burn attitiude toward anyone in sales positions. Good ol' "boys" network. Be wary of management members that "eat their young" and will mow you down for a few dollars in sales revenue. If you like telemarketing and getting "good" leads for your sales manager to take over and botch your sales process this is the place for you.

    Advice to ManagementAdvice

    Practice what you preach. Stop selling the benefits of "employee engagement" and outsourcing HR services until you can figure out how to treat your own employees with respect and invest in making ADP a positive place to work. Additionally, why not use the great cloud technology and integrated features for the ADP workforce instead of just saving the good stuff for your clients?

    Doesn't Recommend
    No opinion of CEO
  6. 1 person found this helpful  

    Overall great part of the organization, but Sacramento lacked support of senior leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Major Accounts Sales Manager in Sacramento, CA
    Current Employee - Major Accounts Sales Manager in Sacramento, CA

    I have been working at ADP

    Pros

    Great compensation when exceeding plan targets
    Selling to "C" level contacts at strategic companies
    Best of breed technology
    flexibility in pricing and solutions
    Something to sell to any business at any level

    Cons

    For Sacramento, the Major Accounts team has a 10 year history of turnover, and lack of true support from Senior leadership in Pleasanton. The answer from the leadership was alway to fill the bench and prepare for turnover. Low tollerance for true coaching for improvement. EMployees are perceived as numbers, not people. Employee tenure in Saramento is low, and there are no mentors in the area.

    Advice to ManagementAdvice

    Stop the turn over. Invest in the sellers and managers with better support and development. It is rare that a manager lasts more than 2 years, and turniver ran 75% for sellers in their first year.

  7. 1 person found this helpful  

    Good place for entry level sales experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - District Manager in Sacramento, CA
    Former Employee - District Manager in Sacramento, CA

    I worked at ADP

    Pros

    Excellent training program. Lots of recognition and incentives for performers.

    Cons

    Good sales managers and sales executives are hit and miss. I had the misfortune of having some bad managers and sales execs. You really have to watch your back and be in good with management if you want the best opportunities for yourself - especially related to what territory opportunities you have.

    Advice to ManagementAdvice

    Be honest with your sales teams.

    Recommends
    No opinion of CEO
  8.  

    ADP solid corporate vision delivered by blind middle mangers living in the 90's

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - District Manager Major Accounts in Sacramento, CA
    Current Employee - District Manager Major Accounts in Sacramento, CA

    I have been working at ADP

    Pros

    Great Core Training and Good Benefits

    Cons

    Lower than industry wages and difficult to receive promotion

    Advice to ManagementAdvice

    Middle Management at ADP is the cause of most of the communication and poor morale.
    Upper Managment at Corporate is top notch at delivering professional marketing, training and products.
    Regional middle management is stuck in 90's wtih a dog-eat-dog heirarchical approach to managing. They add little value other than whipping for more quota while looking to move one more rung up the ladder. Particularly sad for the front line managers directly working with employees. Those poor souls have no "management" authority(can only order pens and paper) and make less than the average IN-and-Out Manager. They are babysitters and quota-dogs. ADP upper management needs to cut 2 layers of middle management and give front line managers real money and real authority to manage their local business.

    Disapproves of CEO

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