ADP

  www.adp.com
  www.adp.com
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ADP Reviews in San Dimas, CA

Updated August 11, 2014
Updated August 11, 2014
1,802 Reviews
3.5
1,802 Reviews
Rating Trends

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ADP CEO Carlos A. Rodriguez
Carlos A. Rodriguez
730 Ratings

Review Highlights

Pros
  • Decent work-life balance unless you want to move into higher management (in 114 reviews)

  • You're able to work from home remotely in case of something like bad weather or illness (in 39 reviews)


Cons
  • Work/life balance is compromised due to unrealistic workloads (in 36 reviews)

  • Upper management wants massive productivity in areas they no longer understand (in 34 reviews)

More Highlights

16 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Great Company but antiquated processes and technology

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Project Manager  in  San Dimas, CA
    Current Employee - Technical Project Manager in San Dimas, CA

    I have been working at ADP full-time for more than a year

    Pros

    You will work with very smart people who are specialists in their areas. A very stable company with lots of opportunities to learn and grow if have the right boss.

    Cons

    Innovation is an alien concept to ADP. They never had to compete for Business. Too many antiquated processes and no investment in people or technology. The management has just been milking the cash cow but never bothered to invest in its people.

    Advice to ManagementAdvice

    Learn to work in a competitive marketplace.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 4 people found this helpful  

    Not the same company as it was 5 years ago.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Dimas, CA
    Current Employee - Anonymous Employee in San Dimas, CA

    I have been working at ADP full-time for more than 10 years

    Pros

    Great health benefits, 401k company match program, pension, stocks, training available online/instructor led for personal growth, 4 weeks paid vacation, reasonable pay, fun work environment, and opportunities for growth.

    Cons

    Client focus is no longer a priority. The company is moving towards conducting most/all of their business off shore (India, China, and Philippines), which is eliminating several positions available across the USA.
    *Client Account Management = Philippines * IT = India * Production Teams = India/China

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Program Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  San Dimas, CA
    Current Employee - Director in San Dimas, CA

    I have been working at ADP full-time for more than 5 years

    Pros

    Great ans finanacially very stable company

    Cons

    Really depends on your career objectives and expecttaions

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    ADP as a company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Unemployment Claims Specialist  in  San Dimas, CA
    Former Employee - Senior Unemployment Claims Specialist in San Dimas, CA

    I worked at ADP full-time for more than 10 years

    Pros

    Reputation of the company is second to none. During my eleven years of employment I had nothing bad to say about the company. Educational opportunity is high on their agenda and always encourage associates to take advantage of the resources available.

    Cons

    The company took their eyes off the ball and during the 2008/2009 financial meltdown, it became obvious that keeping the double digit growth was not feasible and thus layoffs became common to meet their growth projections.

    Advice to ManagementAdvice

    Before promoting staffs to management positions, the top management should make sure that person is qualified for the position. Some of the managers are not familiar with the products they are suppose to manage.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Experience working at ADP, San Dimas

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Applications Developer  in  San Dimas, CA
    Current Employee - Applications Developer in San Dimas, CA

    I have been working at ADP as a contractor for less than a year

    Pros

    Very helpful and flexible team

    Cons

    Dependent on offshore team and have many offshore calls to India.

    Recommends
  7. 1 person found this helpful  

    20 years at ADP

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst  in  San Dimas, CA
    Former Employee - Business Analyst in San Dimas, CA

    I worked at ADP full-time for more than 10 years

    Pros

    It was a family environment and you wanted to do your best for yourself and your co-workers and your bosses.

    Cons

    Associates are now only a number on a piece paper, it's all about the numbers. Many "seasoned" employees were laid off, associates now are overworked and are in fear of being laid off.

    Advice to ManagementAdvice

    Appreciation shown to associates, it's not always about the money.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Good Work/Life Balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager  in  San Dimas, CA
    Former Employee - Account Manager in San Dimas, CA

    I worked at ADP full-time for more than 10 years

    Pros

    I love the work/life balance at ADP. Training is also good. I've been lucky to work with great teams and great managers. They offer great PTO benefits especially working for more than 5 years.

    Cons

    Can be stressful at times. The pay could be a little bit better for the amount of work we do.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Stable company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst  in  San Dimas, CA
    Current Employee - Business Analyst in San Dimas, CA

    I have been working at ADP full-time for more than 10 years

    Pros

    Lots of benefits but more and more are being taken from us.

    Cons

    Poor management and too envolved in my personal medical history.

    Advice to ManagementAdvice

    Need more stability. I've been with the company 15+ years and I'm tired of the constant changes.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Solid benefits, mind-numbingly boring job with really bad company culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tax Manager  in  San Dimas, CA
    Former Employee - Tax Manager in San Dimas, CA

    I worked at ADP full-time for more than 3 years

    Pros

    Benefits are fantastic, and start immediately. Also the E-learning programs and other value adds such as tuition reimbursement are top-notch as well. They also had an on-site doctor at the tax center I worked at. Good vacation to start, and a decent if not spectacular salary.

    Cons

    Horrible company culture centered around how difficult it is to advance your career within the company. Tons of internal politics and poorly hired middle management because of said politics. An extremely unpleasant place to work. Literally could not pay me enough to ever consider going back to work for them in any way shape or form. Internal structure of company made it almost impossible to fire poor employees, and management typically didn't understand the day to day role of the people they were managing.

    Advice to ManagementAdvice

    Fire 90% of your middle management, they received these jobs due to kickbacks and relationships, not any particular aptitude for managing people.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Great work from home experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager  in  San Dimas, CA
    Former Employee - Account Manager in San Dimas, CA

    I worked at ADP full-time for more than a year

    Pros

    Position allowed me to work from home & choose my hours like 6-3, 7-4, 8-5. This was a great work/life balance. Training was available remotely. ADP provides lots of resources. I had a manager who built a strong team.

    Cons

    Requires lots of self-discipline as one can feel isoloated. Job can be stressful. Higher salary or bonus would be a plus.

    Recommends
    Neutral Outlook
    No opinion of CEO

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