ADT Security Services

www.jobsatadt.com
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Employee Reviews

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  1.  

    I feel like a robot here!!!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ADT Security Services

    Pros

    You can definitely get a schedule best fit for you.

    Cons

    The pay is low, and you can never get a consistent answer for any process

    Doesn't Recommend
  2. 1 person found this helpful  

    Sales

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ADT Security Services

    Pros

    The hours were good if you hit the quota.

    Cons

    Awful work environment. Quotas for sales were very difficult. (cold calls)

    Advice to ManagementAdvice

    Stop cold calling!

    Doesn't Recommend
  3. 6 people found this helpful  

    It was fun at the beginning until they implement new policies and procedures.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ADT Security Services full-time (more than a year)

    Pros

    401K, Health and Dental Benefit, Gas Mileage, and Cellphone reimbursement.

    Cons

    Other than that, you need to get yourself ready to accept an appointment as late as 9pm and it also includes Saturday.

    Neutral Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Residential Resale Representative
    Former Employee - Residential Resale Representative

    I worked at ADT Security Services

    Pros

    Potential to make money. The secret is to learn how to create quality appointments, then sell the benefits. Build referrals, a network of customers and get your name out there.

    Cons

    A ton of driving, pressure to hit quota, micromanaging, straight commission. Very little work-life balance. Deal with difficult customers who are mad from previous experiences with ADT

    Advice to ManagementAdvice

    Focus on training rather than pressure

    Neutral Outlook
    No opinion of CEO
  6. 3 people found this helpful  

    Always changing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Adt Security Sales
    Current Employee - Adt Security Sales

    I have been working at ADT Security Services

    Pros

    Brand recognition and product are great

    Cons

    Changing but not sure if for the best and not adapting to other large players in the game

    Advice to ManagementAdvice

    Don't lose internal customer obsession or you won't have any employees left with any tenure over 2 years & #s are important but being realistic on those #s would help

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 3 people found this helpful  

    Team Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ADT Security Services

    Pros

    Fast paced environment. Lots of change to keep you on your toes.

    Cons

    Limited room for advancement. Old boy network is still in place. ADT does not pay managers anywhere close to current market value.

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Great opportunity to make great money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Sales Manager in Los Angeles, CA
    Current Employee - Regional Sales Manager in Los Angeles, CA

    I have been working at ADT Security Services full-time (more than 3 years)

    Pros

    -The commissions are amazing on average earning $450 per deal.
    - Little to no management while in the field.
    - ADT is a leader in security systems, makes an easy sale.
    - Multiple avenues to work.
    - They supply you with all necessary tools
    - Decent training.

    Cons

    - No promotion possibility
    - Management is typically sneaky. (as with most sales jobs)
    - No benefits
    - The security market is full of competition.

    Advice to ManagementAdvice

    Try to screen managers more in depth, I am in management myself and a lot of the other managers are "snakes". Establish some type benefit plan.

    Recommends
    Negative Outlook
  9.  

    ADT Security Services-Emergency Dispatch Operator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Emergency Dispatch Operator in Knoxville, TN
    Current Employee - Emergency Dispatch Operator in Knoxville, TN

    I have been working at ADT Security Services full-time (less than a year)

    Pros

    Compensation
    Time off accumulation
    Benefits are wonderful
    Paid each week
    Cafeteria in office and media rooms to use on breaks

    Cons

    Others say it is boring or not enough pay, I think it is great for monitoring

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Ive basically only done customer service and cashier positions, but all open to new things.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ADT Security Services

    Pros

    I just personally love cleaning , I'm very neat person , its second nature to me because I grow up in a home where leaning came first .

    Cons

    None that I can really think of.

    Advice to ManagementAdvice

    None at the moment, but im sure ill have some soon.

    Recommends
    Positive Outlook
  11.  

    Worked as a install Technician in the Orlando area during college

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Security Technician in Orlando, FL
    Former Employee - Security Technician in Orlando, FL

    I worked at ADT Security Services full-time (more than a year)

    Pros

    Good pay, helpful Co-Workers. Overall most people want to help.

    Cons

    Not enough support for contract employs or stable work for piecemeal workers.

    Recommends
    Neutral Outlook

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