AEP Reviews

Updated September 1, 2014
Updated September 1, 2014
115 Reviews
3.6
115 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
AEP President & CEO Nick Akins
Nick Akins
43 Ratings

Review Highlights

Pros
  • I felt that the company treated the employees well--great pay and benefits (in 7 reviews)

  • The benefits are good, but work-life balance gets a little out of whack in certain jobs because of the emergency response (in 7 reviews)


Cons
  • Upper management is blind to the average employee, they think every employee is in a white collar job (in 7 reviews)

  • Some of the down sides to working for AEP would be long hours and lots of over time on weekends, holidays, and midnights (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Too bad AEP laid off so many talented employees in 2013

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Systems Analyst  in  Tulsa, OK
    Current Employee - IT Systems Analyst in Tulsa, OK

    I have been working at AEP full-time for more than 10 years

    Pros

    Was a great company to work for, valued it's employees, excellent benefits, safety a big focus. Employees took pride in their work

    Cons

    Not working in Columbus held back corporate employees located at other locations

    Advice to ManagementAdvice

    No advice, but I think the 2013 re-alignment did a disservice to many hard working employees. Jobs that were posted as 'available to affected employees only' never really seemed to exist

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    AEP values employees and facilitates a great work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Transmissions Personnel  in  Columbus, OH
    Former Employee - Transmissions Personnel in Columbus, OH

    I worked at AEP as a contractor for less than a year

    Pros

    AEP has great benefits,provides great flexibility, and a great working environment for employees.

    Cons

    Very complex hierarchical corporate structure.

    Advice to ManagementAdvice

    Management should facilitate more interaction between employees by perhaps holding more team building events. The company has a large numbers of employees that are broken down into departments and then small groups. I believe that team building within each department will help to help employees get to better know one another and create a more cohesive and productive environment.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    The job has been a very good opportunity. Working with both company employees and dealing with the customers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Meter Reader  in  Wheeling, WV
    Current Employee - Meter Reader in Wheeling, WV

    I have been working at AEP full-time for more than 5 years

    Pros

    The team aspect that is promoted, as in my brothers keeper... We really look out for one another on a daily bases.

    Cons

    Not much, just some uncertainties of the transition from AEP OHIO to APCO...But it really seems we are headed in a better and more stable direction and has seemed to set a lot of employees at ease....

    Advice to ManagementAdvice

    Nothing really , at each meeting they have been as helpful as to answwer any and all questions to the best of their knowledge.

    Recommends
    Positive Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Great Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Meter Reader  in  Columbus, OH
    Former Employee - Meter Reader in Columbus, OH

    I worked at AEP full-time for more than a year

    Pros

    Good benefits, some friendly people, and reasonable work hours

    Cons

    Incompetent management who lack the ability to lead or manage. NO career advancement opportunities

    Advice to ManagementAdvice

    Train your department supervisors!!

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Brief but good... so far

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Coordinator  in  Columbus, OH
    Current Employee - Project Coordinator in Columbus, OH

    I have been working at AEP full-time for less than a year

    Pros

    The company has the resources to provide a good experience. They have clear goals, and are working within a very strict set of rules.

    Cons

    Training has been brief so far, and they have layer upon layer of systems in which information is stored where none of them talk to each other. "Change is coming" seems to be something that is said a lot.

    Advice to ManagementAdvice

    Do a proper internal review of touchpoints, and how information moves through the company. Efficiency is not something that seems to be considered from the vantage of all departments/employee groups.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AEP as an intern for less than a year

    Pros

    Great work environment, benefits, people and stability. Employees have a great amount of experience, since the average employee has been working at AEP for 20+ years.

    Cons

    Nothing comes to mind. Overall a great company to work for.

    Advice to ManagementAdvice

    Focus on cross functional collaboration.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Ever changing!

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Tulsa, OK
    Former Employee - Customer Service Representative in Tulsa, OK

    I worked at AEP full-time for more than 5 years

    Pros

    Great people to work with in the Tulsa OK area.

    Cons

    Unsure what the company will look like in the future due to automated meter reading, and green energy changes.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Poor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Maintenance Mechanic  in  Brilliant, OH
    Current Employee - Maintenance Mechanic in Brilliant, OH

    I have been working at AEP full-time for more than 10 years

    Pros

    Pay check every two weeks

    Cons

    Reactive management not Proactive, poor benefits, management, pay-scale, promotions through friends not my knowledge and education,

    Advice to ManagementAdvice

    Listen to employees, was involved in Lean Process and was told what to say and not to say they didn't want the truth to get out (Cardinal Plant). Be Proactive not Reactive, Ever wonder why Cardinal plant is not in the money look to leadership in place from top to the bottom.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Be ready to work!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Software Developer  in  Columbus, OH
    Current Employee - IT Software Developer in Columbus, OH

    I have been working at AEP full-time for more than 3 years

    Pros

    Good benefits, people are nice and friendly

    Cons

    Overworked, monotonous processes, senior level and supervisors are rude and arrogant.

    Advice to ManagementAdvice

    Don't be afraid to hire people who are smarter than you! Don't underpay people - eventually they will figure out and leave for the company who can pay them their worth.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Help Desk  in  Columbus, OH
    Former Employee - Help Desk in Columbus, OH

    I worked at AEP full-time for more than 5 years

    Pros

    They take good care of their employees.

    Cons

    Layoffs seem to happen every few years.

    Recommends
    Neutral Outlook
    Approves of CEO

Worked for AEP? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.