AGL Resources Reviews

Updated July 14, 2015
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2.9
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AGL Resources CEO and Chairman John W. Somerhalder II
John W. Somerhalder II
19 Ratings

34 Employee Reviews

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  1. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AGL Resources full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Awesome company. Working there is like a part of life. Its not just a job it a career. Time will go by fast and connections will be made and so will good friends be found.

    Cons

    Depending on what your field of expertise is, you may be stuck in that same position FOREVER.... hiring from the inside is like a pelage. They will not do it no matter how hard you try and your efforts will soon want to cease because you'll be told one thing and another will be done. and it will seem all in vein.

    Advice to Management

    Please Look on the inside first before out sourcing. Its like a slap in the face when a person has worked for the company for 10+ yrs and know the job but you hire someone that used to work at Wal-Mart prior to applying here.


  2. Stable low risk, flex hours, lower than market pay, but nice people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accountant in Atlanta, GA
    Current Employee - Accountant in Atlanta, GA

    I have been working at AGL Resources

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flex hours, Defined benefit retirement plan (these are going away)

    Cons

    Pay needs to be more in line with market

    Advice to Management

    People need more pay incentive to work harder.


  3. great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AGL Resources full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    friendly employees, family atmosphere, reliable and safe environment

    Cons

    face-paced environment, high volumes, challenging systems and structures


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  5. Reliable paycheck

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bi-lingual Customer Care Specialist in Sycamore, IL
    Former Employee - Bi-lingual Customer Care Specialist in Sycamore, IL

    I worked at AGL Resources full-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great starting pay and benefits after probation period. Initial training program was very helpful, even able to use in other jobs requiring customer service.

    Cons

    Long hours sitting at a desk. Fixed breaks and lunches. Seniority based promotions. Long probation period (4 months). Occasional mandatory overtime with no warning.

    Advice to Management

    Be more accessible to employees, I disliked having to email my boss whenever I had a question. I maybe old school, but whatever happened with speaking face to face?


  6. Responsible for field operations

    Current Employee - Anonymous Employee in Virginia Beach, VA
    Current Employee - Anonymous Employee in Virginia Beach, VA

    I have been working at AGL Resources full-time (More than 10 years)

    Pros

    Very rewarding while providing the opportunity to make an impact on day to day operations but also future goals and adventures of the company.

    Cons

    Very demanding and time consuming. Must posses a committed mentality and able to work under pressure with the ability to meet multiple goals and deadlines in a timely manner.

    Advice to Management

    I would advise management to continue to invest in proven leaders within the company as these individuals have demonstrated leadership abilities and a desire to perform at a high level.


  7. Good while it lasted

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AGL Resources

    Pros

    Bonus structure most every year

    Cons

    Senior management not in tune with employees

    Advice to Management

    Get some training


  8. As a former employee I noticed that they applaud the mediocre.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Back Office in Naperville, IL
    Former Employee - Back Office in Naperville, IL

    I worked at AGL Resources

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The hours are acceptable and the work load for most is not really demanding,

    Cons

    You will never be paid for what you are worth. Any idea that you have will become custody of the company and the department, there is no atta boys for individual accomplishment. The cliques and bully tactics are common place but always swept under the carpet.

    Advice to Management

    If someone does a good job or somehow finds a way to improve the system or solve a problem, they need to be acknowledged for it, not given more tasks and the blame when others aren't trained.


  9. Poor senior management.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Asset Protection in Naperville, IL
    Current Employee - Asset Protection in Naperville, IL

    I have been working at AGL Resources

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Pay is ok, benefits are good. They say the right things.

    Cons

    Management is reactive and not proactive. They do not place their focus on protecting the pipelines and the public but seem to just do what they absolutely have to do. Focus is on reducing workforce to the breaking point and then operate at that level. There are many proactive tasks people are not doing because of lack of resources and time. Company is not worth dying for.

    Advice to Management

    Remember the public and our responsibility to protect them. Stop operating at the bare minimum. Give people the resources to do their jobs.


  10. Helpful (1)

    Good future here

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Atlanta, GA
    Current Employee - Director in Atlanta, GA

    I have been working at AGL Resources full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Ability to create your own path, if you are motivated enough to do so. Leadership is open to ongoing dialogues; excellent work-life balance; co-workers make it a pleasure to come to the office each day. This is a place where the job is what you make it, so for those who are willing to work hard, the rewards are there.

    Cons

    There are salary inequities across departments that should be addressed. HR is not as responsive as other companies i have worked for.

    Advice to Management

    Keep doing what you are doing.


  11. Technologist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technologist in Naperville, IL
    Former Employee - Technologist in Naperville, IL

    I worked at AGL Resources

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good medical benefits and some continuing ed benefits.

    Cons

    Low pay. Expense phobic. Heavy workload with unrealistic expectations

    Advice to Management

    You actually need people to do your work.



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