AIG
2.9 of 5 567 reviews
www.aig.com New York, NY 5000+ Employees

AIG Reviews

Updated Jul 9, 2014
All Employees Current Employees Only

2.9 567 reviews

                             

66% Approve of the CEO

AIG President & CEO Robert Benmosche

Robert Benmosche

(262 ratings)

47% of employees recommend this company to a friend
567 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "Good working hours, good work life balance if you are working in a good department"
    in 35 reviews
  • "has a work from home program that enables employees to work from the comfort of their own home"
    in 16 reviews
Cons:
  • "opinions/suggestions are not easy to get pass to senior management team"
    in 22 reviews
  • "Work/Life balance not practiced, had a micro manager who added stress to your daily routine"
    in 8 reviews
  • Show more review highlights

Reviews

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    Strong company...Challenging to advance...

    Senior Underwriter (Current Employee)
    Los Angeles, CA

    ProsProduct knowledge, pension plan, collaboration opportunities...Bonuses for grade level 20 and up are nice.

    ConsLittle to no pay increases and promotions for even top performing employees. Constant shake-ups and changes continue to occur...Not a good place to target for employment at this time...More changes likely to come as company continues to restructure.

    Advice to Senior ManagementFight harder to increase employees compensation. Especially when they are top performers...

    No, I would not recommend this company to a friend

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    1 person found this helpful  

    Initially a great place to work. Too many changes which benefit upper management and not the claims staff.

    Claim Technical Manager (Current Employee)
    Clayton, MO

    ProsGood paying company with great benefits. The co-workers are the best.

    ConsThe morale has quickly went downhill with multiple changes of upper management and lay offs. The CEO recently changed and that will hopefully help.

    Advice to Senior ManagementFocus on the employees that are actually handling the claims to bring up the morale. There is very good talent in the claims staff and they do not get credit for it.

    No, I would not recommend this company to a friend

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    1 person found this helpful  

    Excessive Workload

    Business Systems Analyst (Current Employee)

    Prosgood PTO & 401K, insurance , get to learn a lot in a short span

    ConsStrenuous Workload, bonus is a joke, peer-peer rating sucks, annual appraisals do not exist.

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    • Culture & Values
           
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    1 person found this helpful  

    AIG - Aggravation Is Guaranteed

    Accountant II (Current Employee)
    New York, NY

    ProsThe employee benefits are very good

    ConsThere is no work life balance in AIG. If there is (as claimed by some employees), it is not really implemented company wide. The deadlines are harsh as they are based on calendar days instead of business days. You are required to work even if the deadline is a Holiday or a Weekend, like working in a sweatshop.

    The jobs are being offshored to other countries, there is less and less opportunities for the employees who have been here for a long time. Aside from the frozen salaries since 2008, you only get a "short-term incentive" every year based on the performance review. The Pay per Performance review structure is an anarchy. It harbors competition instead of camaraderie and teamwork among employees, in order to get that coveted "1" or "2" rating. It lowers the morale of the already beaten up spirits of the employees.

    Advice to Senior ManagementStop being hypocrites, you thank us for all our hardwork, committment and strength during the financial crisis and staying loyal for this company. But in the end, you stab us in our backs by moving our jobs to a different country. You are contributing to the already swelling unemployment pool in the US. Is "Money" the only thing that runs this company now?

    No, I would not recommend this company to a friend

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    2 people found this helpful  

    Great Company Benefits, But Too Many Constant Changes With New Top Management

    Attorney (Former Employee)
    San Ramon, CA

    ProsThe company benefits are good.

    ConsNew York management style challenging in California environment.

    Advice to Senior ManagementToo many AVP's in New York constantly changing everything. Need to remember "if it aint broke, dont fix it."

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    1 person found this helpful  

    Once a Fine Company to Work for...

    Claims (Former Employee)
    Los Angeles, CA

    ProsThe pay was decent, as were the facilities. Flexible when it comes to working from home. There's always the free coffee too.

    ConsHorrible culture. People are treated like office supplies. Not at all confident that upper management has any idea what they're doing.

    Advice to Senior ManagementStart treating people like... I don't know... PEOPLE!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Underwriter

    Anonymous Employee (Former Employee)

    ProsGood first job to get experience

    ConsToo many independent units that don't work to sell together.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    2 people found this helpful  

    Work great for a while and then nose-dived fast!

    Anonymous Employee (Former Employee)

    ProsThe benefits are fairly strong and the opportunity for advancement/movement within the company is generally good. eWorking is available.

    ConsSince 2008, the constant restructuring, reorganization and changes in management has created a very unstable employment situation. In addition, the performance evaluation system is extremely unfair and a complete detriment to morale and work ethic. Lastly, there have been no raises for at least the last five years...only disproportionate bonuses with are largely based on the aforementioned performance evaluation system.

    Advice to Senior ManagementRecognize the continued lack of stability and decreasing employee confidence management and evaluate those senior level managers that are contributing to this.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    3 people found this helpful  

    Incompetent Managers

    Claims Analyst (Current Employee)
    New York, NY

    ProsCEO has made changes that have helped to curtail the demoralization.

    ConsThere's still no checks and balance in play. Foul play continues.

    Advice to Senior ManagementTake a good look at your Excess Department. Discount HR Department's input. Have a third party analyze files and reviews of red-flagged employees. Advise the managers that when their "pet" employees spend the entirety of the work day on personal calls it undermines their credibility and the company's.

    No, I would not recommend this company to a friend

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    • Culture & Values
           
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    3 people found this helpful  

    Uncertainty Rules - the Fire, Aim, Ready Approach

    Underwriter (Current Employee)

    ProsExcellent insurance benefits, 6% 401k match, pension, paid parking, work from home- though this is very dependent on your manager, mostly intelligent, nice people who care about doing a good job, name recognition. Exposure to a variety of accounts of all sizes- you won't be bored.

    ConsCost cutting measures have decreased staff and constant changes with no clear direction of the end game is causing FUD (fear, uncertainty and doubt ) in the field. FUD is resulting in resignations of high performing staff who were not RIF'd further increasing workload for those left to sweatshop status. To keep up with the increased workload demands, you will need to work on your pto days because there is not anyone to back you up. Remaining managers are unsympathetic to their new reports workload demands as they have no experience with the particular department they now manage (nor any authority for it) and can't step in to help and won't consider suggestions to boost morale. RIF's were primarily people who made the most money not based on rating, experience or results. Analytics rule the day- expect to spend much of the underwriting process in several different "data capture" processes.

    Advice to Senior ManagementRip off the bandaid and share the restructuring plan instead of the death by 1000 cuts approach.
    Realize analytics are tools, not replacements for sound underwriting-trust the people you hired.
    You could improve the bottom line by hiring more production people so they can actually underwrite a reasonable size book and less scientists with 6 figure salaries in NY . Give the field the authority to do the job--it's demoralizing to be working on what should have been your pto (see above cons) and call your Home Office referral to find they are on vacation and so is their back up when you can't take your day off.

    No, I would not recommend this company to a friend

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Glassdoor is your free inside look at AIG reviews and ratings — including employee satisfaction and approval rating for AIG CEO Robert Benmosche. All 567 reviews posted anonymously by AIG employees.