AIG Reviews

Pros

Current opportunity - the industry and the company are in a period of rapid change, investing in infrastructure, etc., so creativity and outspokenness are more valued than they once were. The culture is changing.

Cons

The company's reputation, and the current governmental ownership, are a little tough to deal with these days - especially when most of us had zero to do with the bad press AIG has received, and because AIG is paying the government back for the stupid risks taken by other companies (like Goldman Sachs, Barclay's, Deutchebank, Societe General. et al). Maddening some days, and it definitely means that salary growth is under a lot more scrutiny...at least for now.

Advice to Senior Management

Hire some HR professionals - the current group is shoddy in their approach, is horrendous about meaningful and honest communication, and is wholly inaccessible.

Pros

Large company with significant resources. In my opinion, AIG currently has a good reputation in spite of the well known problems the company experienced a few years ago.

Cons

Similar to most large insurance companies, a lot of bureaucracy. Some of it could be eliminated.

Advice to Senior Management

Keep doing what you are doing. The many changes that have already been made and are currently being made seem to be working.

Pros

It gives you a good Work-life balance

Cons

Limited growth opportunities and quite bureaucratic in nature

Pros

Some excellent people have been working there for more than 20 years. AIG is very loyal to those who are loyal to them.

Cons

Company going through many tranisitions & downsizing due to economy and federal government intervention. No job stability. Sr managment lacking in effective ommunication.

Advice to Senior Management

Poor communication throughout management. Poor performing employees without appropriate skills are moved up within company based on many years with the firm. Makes poor business sense. Tolerance to bad managment needs to be corrected.

Pros

Pay is good, so are the benefits.

Cons

Work environment is awful. Most people are extremely rude and aggressive. Would not recommended this company to anyone but the unemployed and then only as a temporary solution

Advice to Senior Management

Hire better people!

Pros

For my local area, the pay and compensation was reasonable.
The (paid) training was wonderful and the company pays for all licensing and certifications.
The majority of the staff was wonderful and professional.

Cons

The CCS and Managers tend to promote only friends without regard to experience, professionalism or abilities.... typical office politics.
Very stressful environment in which customers verbally abuse the rep for 8+ hours a day.

Advice to Senior Management

The Senior Management needs to realize that their decisions directly impact not only their customers, but their employees as well...

Pros

Used to be good benefits, but they recently took away the pension benefits.

Cons

Too much Cronyism and unprofessionalism among upper management.

Advice to Senior Management

Get rid of upper level management

Pros

work/life flexibility, relaxed atmosphere. Co-workers were helpful and sometimes more knowledgeable than management

Cons

parking in the parking garage was expensive, pay was less than gratifying

Advice to Senior Management

Lead by example as opposed to fear.

Pros

Good place to start. Great fundamentals and senior management is helpful

Cons

Can be overwhelming at times

Pros

The company beneftis are a plus

Cons

I would like to advance within the company and this has been difficult