AIG Reviews

Updated March 24, 2015
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  1. 1 person found this helpful

    Constant fear of layoff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at AIG full-time (more than 10 years)

    Pros

    Good talented people; work at home program

    Cons

    Quarterly layoffs and constant uncertainly; no one is safe; work/life balance non-existent; overworked and under-appreciated -- 35 work week is really 60+ always. Company has let so many great employees go since the fall of AIG in its ongoing effort to boost profitability. No raises in years.

    Advice to ManagementAdvice

    Value the lifers who have dedicated years to their careers at AIG, weathering the tough times and always adapting to the ever-changing environment. Fear of loosing your job every quarter is a poor motivator. Recognize older employees who have a history with the company, relationships in the industry and bring far more to the table than just computer literacy.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful

    Great company! But, poor management team and lots of red tape.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director New Business in Houston, TX
    Current Employee - Director New Business in Houston, TX

    I have been working at AIG full-time (more than 10 years)

    Pros

    Competitive salaries and benefits and central location.

    Cons

    Poor Senior management team with lot's of turn over.

    Doesn't Recommend
    Neutral Outlook
  3. Excellent experience with so much opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at AIG (more than 3 years)

    Pros

    Most successful corporate turnaround in history of business, and the opportunity to truly shape the future if aig and insurance

    Cons

    Too much to do. But, come on NYers, who isn't up for that challenge.

    Advice to ManagementAdvice

    Train managers to manage and lead their people. Make that a core competency.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. Limited Opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AIG

    Pros

    Growing business, strong senior executive vision

    Cons

    Too much reliance on historical business and technology practices
    Slow to change
    Limited growth opportunites for internal candidates

    Advice to ManagementAdvice

    Need some fresh perspective on how to get things done. There are LOTS of qualifed internal candidates but the selection process does not seem to be focused on qualifications. There is a need to be much more nible in getting things done.

    Doesn't Recommend
    Positive Outlook
  6. Great experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Analyst in Atlanta, GA
    Former Intern - Analyst in Atlanta, GA

    I worked at AIG as an intern (less than a year)

    Pros

    The office has great work-life balance and is very flexible. Great hours and very low stress.

    Cons

    There is limited upward mobility and positions have the potential to stagnate in growth.

    Advice to ManagementAdvice

    Create more opportunities for talent to grow and develop, working towards a vertical career move.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 3 people found this helpful

    This is just a snapshot....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AIG

    Pros

    Good people, work environment and culture.

    Cons

    Base salary is too low for new graduate students.

    Recommends
    Positive Outlook
    Approves of CEO
  8. Typical call center.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Professional in Amarillo, TX
    Former Employee - Customer Service Professional in Amarillo, TX

    I worked at AIG full-time (less than a year)

    Pros

    Relaxed environment compared to other call centers.
    Good pay.
    Friendly management.
    Able to make yourself at home.

    Cons

    Call center therefore, very scripted and mentally exhausting.
    Management was more focused on the business side and had little knowledge of the CSR's daily job.

    Advice to ManagementAdvice

    Learn more of what the CSR's actually do (e.g.: the systems, the solutions to client's questions, etc.)

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful

    Good work conditions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at AIG

    Pros

    Knowledgeable colleagues and management
    Good benefits

    Cons

    Not much evolution or development possible in department

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful

    Great company to work for if you're in the right group ... can be bureacratic, political, with a clubby culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AIG

    Pros

    Work life balance
    Tuition reimbursement

    Cons

    Lack leadership at the managerial level. Clubby culture. Little room for advancement

    Advice to ManagementAdvice

    Need to promote younger people to leadership roles

    Recommends
    Positive Outlook
    Disapproves of CEO
  11. 1 person found this helpful

    Claims Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AIG

    Pros

    Your paycheck every other Friday...even though you aren't paid for the work you do.

    Cons

    Middle management is having some issues

    Advice to ManagementAdvice

    Promote the people who know how to do their jobs...not the ones in your favorites that haven't a lick of experience.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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