AIG Reviews

Updated June 29, 2015
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965 Employee Reviews

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  1. Business Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Bayonne, NJ
    Former Employee - Business Analyst in Bayonne, NJ

    I worked at AIG (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great team building skills, given the opportunity to work independently and make presentations to management. Great internship experience with opportunity to travel to other offices.

    Cons

    I cannot think of anything negative based upon my internship experiences.


  2. Accountant II

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AIG full-time

    Pros

    AIG has creditable reputation in the job industry. Employees are offered very good benefits package. The company offers a diverse learning experience.

    Cons

    AIG has a huge involvement in outsourcing. Some departments were eliminated due to outsourcing to Manila.


  3. Analyst

    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at AIG (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    AIG is Growing .
    AIG science division is more oriented towards evolving technologies.
    There is a good work to life balance.

    Cons

    No Transparency.
    Do not give specific information about your profile until a week before the start of job.
    Salary is not upto the mark


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  5. Helpful (23)

    A Director's Perspective on the Effects of AIG's 2015 Lay-offs

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Wilton, CT
    Current Employee - Director in Wilton, CT

    I have been working at AIG full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    For New Employees:

    1. Company pension (vested after 3 years)
    2. Company-matched 401K (up to 6%)
    3. Generous PTO (4-5 weeks starting, versus starting average of 2-3 weeks)
    4. Medical/Vision/Dental benefits
    5. Paternity/Maternity Leave (1-3 months)
    6. Access to On-line Corporate Perks

    For Experienced Employees/Managers:

    1. Exposure to a 21st century corporate environment (i.e. ever-changing priorities, ever-shifting deadlines, collaboration with on- and off-shore teams)
    2. A chance to contribute proposals that enhance profit margin and process flow efficiency.

    For All Groups:

    1. Working at AIG is still considered a significant “booster” for any Resume.
    2. Working at AIG is still considered a terrific way to grow a professional network.

    Cons

    It must be understood that AIG underwent a period of layoffs during Q1-Q2 of 2015 (following laying-off 1,800+ staff over the course of 2014). This affected offices in the Northeastern US, Texas, and Georgia, with 150-200 managerial and staff positions being off-shored to the Philippines and India. The layoffs took virtually everyone by surprise, and no apparent effort was made by AIG to provide “2 week’s notice” or to arrange for an internal company transfer for affected staff/managers. Over time, this has resulted in the following “Cons:”

    1. The sudden departure caused by the layoffs resulted in a serious disruption for multiple teams. Negligible effort was made to ensure cross-training of team members on essential tasks and duties performed by the laid-off staff members. Subject Matter Experts, Team Leads, Project Managers, and Information Officers had no time to ensure that their functions could be carried out in the event of their untimely departure. Once that staff was gone, that knowledge base was gone for good.

    2. The manner in which the layoffs were carried out has amplified feelings of anxiety and distrust amongst staff and lower-level management. There is a growing suspicion that “they will be next” once the Philippines and India is ready to take on more responsibility. This makes it harder for management to effectively focus the teams on “long-term objectives,” especially when the “short-term” has been thrown into so much doubt.

    3. Talent retention has also become a serious issue for many managers. In the wake of the layoffs, managers have reported that their direct reports are making numerous connections with Recruiters and Hiring Managers on sites like Linkedin. When asked, the direct reports merely say that they, “are keeping all options open.” This makes it harder to develop current talent when that same talent is driven to “jump ship” due solely to Corporate-driven initiatives.

    4. The Performance Evaluation System (“Relative Performance Review”) has also again been called into question. The layoffs resulted in many with “average” and “below-average” ratings being immediately let go. Now, those who remain who received higher ratings face the real certainty of receiving those same lower ratings. That certainty will only further amplify issues with talent retention and driving longer-term team focus.

    5. Achieving the same or similar Performance Evaluation will only become harder, especially with more work and staff being offshored to the Philippines and India. That dynamic will further sap the motivation and drive of the remaining staff, and in fact continue the vicious cycle.

    6. The layoffs have lastly resulted in employees reevaluating promises made and broken by management. Prior promises of raises, position title changes, and pay grade increases are being brought to management’s attention, and are being handled in the most denial-riddled ways imaginable (i.e. “I don’t remember that” or “I never said or meant that”).

    Advice to Management

    1. The way in which AIG Corporate has thus far handled the 2015 layoffs has been a serious blow to management and staff morale. In providing negligible advanced warning and/or opportunities for internal transfer, Corporate has sown distrust within the ranks. Employees and managers do not feel valued, and instead feel like unnecessary baggage. Corporate needs to restore morale, and improve how it handles future related actions.

    2. Corporate needs to seriously reconsider overhauling its Talent Management and Retention methodologies. In the wake of the layoffs, managers and staff are looking elsewhere, especially since only those with “1” ratings are merely considered for promotions and raises. If Corporate cannot offer market-competitive pay and advancement opportunities, AIG will continue to bleed talent as 2015 progresses.

    3. Following #2, Corporate needs to perform market research on what other Insurance companies are paying for similar talent. From recent feedback from former employees, AIG is not keeping up with the industry with regards to pay, bonus compensation, and paths to promotion. This will limit the Company’s competitiveness, and hamper future growth.

    4. Corporate needs to clearly communicate to middle-management that “potential promises” should not be made to lower-management and staff-level employees. Those promises have ended up getting broken, and have served to dishearten staff that has stuck with the Company through ‘thick and thin.’


  6. Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AIG

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Good company overall and great benefits.

    Cons

    Company continues to downsize, there's always uncertainty of when it's your turn to get laid off.


  7. Perfectly Fine

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AIG

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Good name, good training, fairly decent job security and benefits. Good work/life balance.

    Cons

    Slightly lower salary than competitors.


  8. Not the best place to work if you are 40+

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AIG

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Not Many - 401K is okay

    Cons

    See review Title - that sums it up

    Advice to Management

    treat those with experience with respect - we earned the salaries because of our experience


  9. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AIG

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Opportunity to gain experience in many functions across the various businesses of AIG.

    Cons

    Career advancement opportunities were very limited. Communication to the lower level employees was poor.

    Advice to Management

    Enhance communication to all levels of the company and develop career track for qualified employees.


  10. very good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Payment Support Technician in Atlanta, GA
    Former Employee - Payment Support Technician in Atlanta, GA

    I worked at AIG (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good working environment and benefits

    Cons

    not an easy job, and have to deal with different people


  11. Helpful (1)

    Great Experience

    Current Employee - Summer Analyst in New York, NY
    Current Employee - Summer Analyst in New York, NY

    I have been working at AIG (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    - One of the highest paying internships
    - Relaxed atmosphere
    - Friendly people

    Cons

    - No major cons, maybe just the outdated computers



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