ALLTEL Reviews
Updated Jan 4, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 76 ratings Employees are "Satisfied" |
CEO Rating
Based on 48 ratings
President, CEO, and Director |
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Pros
Great industry to be in, everyone has a cell phone. Compensation is there if you are willing to work for it, or have the sales skills necessary. It's a good atmosphere to work in, the store I worked in was mainly college students and or people in their mid 20's with the few exceptions of 40 year olds. Cool people.
Cons
Retail hours, and micromanagement. You also have quarterly reviews that are a headache to deal with when the came in to your store and watch you like a hawk.
Advice to Senior Management
Not to micromanage so much. If there is a skilled sales person that is successful with their techniques let them use them, don't try to change everyone.
Pros
The work is interesting and you will learn a lot in regard to process development, engineering, marketing, and IT. Good springboard to a larger corporation if you can put up with daily fire drills by middle managers who are not able to stay on top of their numbers.
Cons
Directors in Marketing Directors have ego and attitude to spare. When the Verizon buyout was announced anybody who was a Staff Manager was bumped up to Director with little to no experience as a true leader. Scott Ford was a good leader that had a bad situation happen to him with the Verizon buyout, but I have faith that he will do right by Little Rock again.
Advice to Senior Management
Clean out your middle managers and bring back 360 performance reviews.
Pros
The money was good and the benefits were good.
Cons
everything else including the stress and the treatment from RSM level and above
Advice to Senior Management
Stop being a bunch of backstabbing shifty people. Actually C.A.R.E. about your employees instead of your own bottom line.
Pros
You have the option to make $50,000 the first year if you want to put the work in. If you have a great work ethic, you will be rewarded. They offer a nice benefits package to employees from the start.
Cons
The schedule can be difficult if you have a family. Also, some in management are willing to overlook qualified candidates for job openings if they have someone else in mind. Can be unwilling to even review applications in order to pick their "friends" for specific position. You will get the option to take vacation time, however you will not always be able to take it as the managers have the scheduling power and from time to time it can be difficult, so plan ahead when you want to take time off.
Advice to Senior Management
Make sure to listen to the suggestions of others.
Pros
THe benefits and pay are great. The middle management group, while at times is a bit inconsistent. They try to keep things working despite the pressures from upper management.
Cons
certain processes are a tab tedious. Certain members of middle management are stuck in old ways of thinking. The shift bids are painful.
Advice to Senior Management
open your mind a bit, it shouldnt be so difficult to work with the employees. Treat us as though you want us to be there.
Pros
Great place to work, good top management. Good benefits and bonus. great carrier development.
Cons
Well Alltel is now Verizon and we have yet to see how it changes after the merger. Verizon has very different culture and work environment, so this difference can make Alltel a better or worse place to work, we have to see yet.
Advice to Senior Management
Keep up the good work and don't loose your focus from main issues.
Pros
Alltel is an employee- focused company. If you enjoy sales, their wireless consultant position offers advancement opportunities, incredible benefits that include vision, medical and dental, on top of respect for you as an individual within the company. Other perks include adoption assistance, and tuition reimbursement. I cannot think of one company right now that even compares with Alltel as far as stability and energy goes. This company is geared towards reaching its financial goals quarter after quarter, and including its front-line employees in an incredible compensation and benefits package. Overall I give this company an A+!! Management is always ready to help you out and often I feel like I am the most important employee in the store I work at and managers and everyone else is there to help me out and offer their support.
Cons
I work in sales at Alltel, and of course any retail sales environment can be very stressful. You deal with all aspects of the general public, and it is very much like owning your own business. Keeping track of your customers and following up with them and meeting the needs of customers in the timeframe you are allowed is challenging. Often I have to go into work on a day off to finish work, or catch up on things. It is a commission based job so if you sell you make money, if you don't sell, you don't make a lot of money. But you do get salary and commission, so there is a cushion to fall back on. Be prepared to work overtime if needed, and if you thrive in a sometimes stressful environment you will do well. This kind of position can be hard on families or if you have kids. But there are plenty of rewards, including the opportunity to make a nice size salary when you combine your hourly plus commission.
Advice to Senior Management
Continue to be there for your employees and pay a bit more attention to employees' suggestions and comments. Overall I love my job and I think all of you are doing great at taking care of me and making sure I'm a happy employee!!
Pros
Working for Alltel has given me a sense of accomplishment as I am given expectations from management and can then set my own personal goals for myself. I am given support and guidance from my supervisor to hit those goals and am proud when I achieve them and encouraged when those goals seem unattainable. We set team goals and strive to meet them. I am rewarded with not only a paycheck but also confidence and pride knowing that I achieved those goals. There are many incentives and bonuses as well. The benefits packages are outstanding and the amount of vacation and holiday time are wonderful. They also emphasize the importance of ethics in the treatment between ALL employees as well as the treatment of customers.
Cons
At this time, the uncertainty of the effects of the Verizon merger is incredibly stressful. Aside from that, if you are willing to accept that the expectations of your performance will change not only monthly but also daily, then you will be a step ahead.
Advice to Senior Management
As with any company, I believe that it is important for upper management to understand exactly what they are asking their employees to do. If they have not, or can not, perform the duties of those they manage, then how can they understand what it takes to perform to the expectations they request? A piece of paper (college degree) isn't the only, or most important, prerequisite for a management position.
Pros
opportunities are great as long as you meet the minimum required.
Cons
being bought by verizon is meaning the end of what we could have been by buying sprint.
Advice to Senior Management
don't be a sellout, i understand that we weren't given a choice but that is the danger you run into when you get bought by the private sector. You lose all control.
Pros
being involved in most aspects of all projects. Great team environment. Folks listen to each other. We all took (and take) a personal pride in the job we do. This whole merger thing really has everyone down and productivity has suffered. It's a lot like going to a funeral everyday.
Cons
Long hours and high job demands. The depends on the work group you are part of though. My folks work days, nights, shifts, weekends, etc... The biggest downside right now is that we know it will all be over very soon. Many of us spent many years building what became a great company and watching it come to an end is very sad.
Advice to Senior Management
It's been nice knowing ya'll - Most have been a real pleasure to work with. With the LR campus getting chopped pretty hard, I'm sure most of my familiar names will be gone,
