AMERIGROUP Reviews

Pros

- Good benefits
 - Meaningful projects
 - Decent pay
 - Management supports those who want more responsibilities.
 - Good work/life balance for corporate positions

Cons

- Senior management is not in touch with the trench workers
 - Company lacks the maturity of a Fortune 500 company
 - Lack of enterprise structure. Most departments work in silos
 - Need to reduce 90 probation period for benefits for corporate positions

Advice to Senior Management

Increase the amount of communication to all departments. Consider flattening the company's organization. Too many cliques form because one department looks down on another department.

Pros

Member and provider focused, benefit package,

Cons

Unfair compensation, no potential for advancement

Pros

- skills and knowledge improvement is encouraged
- business is expanding
- casual environment
- encourages associate surveys and satisfaction
- awards those who are deserved

Cons

- not quite caught up with the most updated technology/systems and processes
- processes are not consistent throughout the company
- dress code is not enforced
- opportunities within the company are not really given in favor to current employees
- undefined loopholes

Advice to Senior Management

Keep up with listening to the associates, from all levels. Encourage growth within your employees and let them know of the opportunities they may have by keeping up with the latest systems available.

Pros

Growth is a thing that is happening.

Cons

New. It feels new. And.

Pros

Good benefits, high level of talent, through hiring process, still new enough to create own job description

Cons

Very top heavy management, lot of red tape and bureaucracy to implementing change; no work life balance. Long hours. No flexibility on work hours. Frequently work through lunch. No comp time.

Pros

Management listens to associates - work together to make improvements. Everyone is committed to the mission of providing healthcare to the disadvantaged - from customer care to IT... Great people to work with!

Cons

Work is fast faced and very leanly resourced. Can be a challenge for work-life balance: too much work and not enough people. Company realizes this and is workly to reduce duplication of effort and maximize efficiency but have to make the time to make the changes.

Pros

They treat their employees well. They have a lot of opportunities to better yourself professionally and benefits and salary are fairly commensurate. They achieve a relatively good work life balance as long as you pull your weight.

Cons

It can be frustratingly hard to get meaningful work done as they seem often reactionary rather than proactive. Especially because most decisions are being made in Virginia Beach headquarters. The markets themselves they relegate to a skeleton crew that is often more knowledgeable about their own market but not given the tools or respect to make changes to make the company great.

Pros

Some of the people are very fun to work with.
A job in healthcare is practically recession proof.
The pay is pretty decent.

Cons

The management often tries to put everyone against each other.
Very big on finger pointing and always having someone else take the blame.
There is not any camaraderie. Everyone is like an island to themselves.

Pros

flexible hours and days to complete assignments

Cons

no support or feedback as to work quality

Advice to Senior Management

communicate and provide support

Pros

Great benefits, hires from within, Pay is ok (every april a 2% raise is almost guaranteed)

Cons

Might just work you to death, I know some people that have worked 90% of every weekend in the last year.
No internal, common understanding of how Amerigroup processes work/look. I've tried to have someone explain to me how things work, and nobody has a common understanding. When asked for Visio's of a flow, its either too high level or people have their own understanding.
my Manager actually suggested that I keep digging and to create my own visio!!!!
Onboarding is very cumbersome; HR does great to get you to understand the company and corporate culture, but once in your department, you're practically on your own.

I was very exciting and relieved to get a job here after searching for nearly 6 months...I was very wrong and don't really want to be here anymore....searching...again. As a side note, I don't believe its necessarily executive management...they don't know whats going on, its more or less middle management that sux.

Advice to Senior Management

Create a strategy for new employees to familiarize themselves with how Amerigroup processes work...