AMG Services

  www.amgservicesinc.com
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AMG Services Reviews

Updated Jul 26, 2014

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2.1 19 reviews

19 Employee Reviews
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    different for everyone

    Anonymous Employee (Former Employee)

    ProsPay was always higher than average

    ConsSome managers never get off their high horses

    Advice to Senior ManagementCheck who you are being loyal to. Some are way too overpaid.

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    Decent job and pay bonuses are great if you can reach the goals but very high turnover

    Customer Service Representative (Former Employee) Overland Park, KS

    ProsBonuses and hours are good.

    ConsHigh turnover will write you up for anything, put profit over workers

    Advice to Senior ManagementTreat employees better

    No, I would not recommend this company to a friend

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    good pay before legal trouble

    Collections Agent (Current Employee) Overland Park, KS

    Prosgood pay before legal trouble

    Consnot sure if employer wants us to quit or stay

    Advice to Senior Managementbe honest and tell us what is going on

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
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    I did pay loan collections and my conscious got to me.

    Recovery Agent (Current Employee) Kansas City, KS

    ProsThe pay was great and so were some of the managers.

    ConsIt is difficult for me to ask someone to use their child support to pay of a payday loan. I believe that children are our only hope of remaining a great country, I refuse to take food of a kids plate.

    Advice to Senior ManagementRemember some of us have huge hearts. I may have done really well at convincing people to pay off the loan but that was only because I was honest.

    No, I would not recommend this company to a friend

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    fun but unhealthy

    Final Collections (Former Employee) Overland Park, KS

    Prosthe commission pay was okay

    Consfavoritism being showed, entegrity of the company, was lying to the customers and taking their money

    Advice to Senior Managementnone

    No, I would not recommend this company to a friend

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    Good, but won't stick aroung too long

    Collections Agent (Former Employee) Overland Park, KS

    ProsThe dept I was was in was great. Final Collections.

    ConsLeft because got leid to about my money and why they stopped running payments for an entire week. Company is closing in near future

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    1 person found this helpful  

    Collector

    Anonymous Employee (Former Employee)

    ProsMoney was ok and that's about it

    ConsAwful management - don't trust employees
    Revolving door of employees
    Too aggressive collecting

    Advice to Senior ManagementGet new management

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    1 person found this helpful  

    If you want to feel like a criminal work here

    Collections Agent (Former Employee) Overland Park, KS

    ProsThe call center workers and managers are great. There is a "We're all in this together" mentality which makes the time there a littler bearable. You have the opportunity to watch good paycheck a with little education. You gain confidence talking to people on the phone for your next job because people say the worst things to you here.

    ConsYou have to walk a half mile to the building or take a shuttle from a satellite parking lot. The company is a scam. People sign up for these payday loans without reading the contract and have to pay back double what they borrowed if they are lucky. I saw some people in my time there who paid over a thousand dollars on a $300 loan. The workers there console themselves by saying it's not their fault people didn't read the contract. People will call you the worst names all day on the phone tell you to kill yourself or tell you they are going to kill themselves. You'll hear heartbreaking stories from poor people who were suckered into these loans all day. People with outstanding debt with AMG will get calls every day asking for the money, because calling every day is the only leverage the company has. You have very little break time and if you are more than one minute late for lunch they give your demerits. I knew to the second how long it took me to use the restroom. If you do make it to a bonus check level ( I was $100 short of collecting $12,700 and missed out on the entire bonus), the company needles you and takes as much as they can back because of your productivity time and your overall scores on randomly pulled calls.
     They fire people nearly everyday just so they don't have to pay them healthcare and just hire a new crop every couple of weeks on temp contracts.
    I felt like a criminal every day leaving AMG, and dreaded every second I was away from there thinking I'll have to go back in the morning. The upper level management have multiple sports cars and such, they are the ones you are making to money for.

    Advice to Senior ManagementThe upper level management should be in prison.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    One of the most unproffessional companies ever!

    Applications Support (Former Employee) Overland Park, KS

    ProsPaid weekly great bonus potenial.

    ConsThe point system is horrible. Good workers fired for nothing. Lying to customers about fees. They encourge their employees to talk customers into signing a 20 payment schedule. They do not practice good customer service. Managers walk the floor all day on their phones. However if a agent brings phone in building you will be fired so aI guess their family is more important. In training our trainer was always stopping class to schedule rides for her childrens after school functions.

    Advice to Senior ManagementI don't have any advice for management. What for they will not be open much longer

    No, I would not recommend this company to a friend

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    AMG Stores SSNs in Plain Text and might work with Malware Distributor

    Anonymous Employee (Former Employee) Overland Park, KS

    ProsThe entire payday loan industry is under attack. Thankfully, AMG Services is probably not likely to last that much longer. Most of their revenue is gone; they're down to collections only.

    ConsSocial Security Numbers are stored as plain text. No attempt at encryption is used. A disgruntled employee could easily walk away with tens of thousands of full names, addresses, phone numbers, and SSNs. Management doesn't even pretend to care.

    I've also heard third hand that AMG Services works with a third party company to install malware. Specifically, tracking software is installed on the boot sector of any computer used to apply for a loan through any of AMG's companies. This is done without the consent of the customer.

    Advice to Senior ManagementGet out while you can.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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