APS Healthcare Reviews

Pros

Work life balance
Some challenging projects

Cons

Sr. Mgt does not communicate
Middle mgt
Company and its data are too decentralized

Advice to Senior Management

The company suffers from poor morale and major lack of communication. The Sr. Management does not seem to understand this. If I were a stakeholder, I would sell the company fast before Investors do their due diligence, show up to the APS offices and realize that the company just doesn't have it together.

Pros

Other team members and their support

Cons

Everyone has to be positive, don't say anything negative or lose your job
Executive leadership, out of touch, want to control from top for everything
Executive group think, no one else has a good idea

Advice to Senior Management

Work with staff, listen to staff, rely on staff, executives need to set direction no micro manage

Pros

The people here are great to work with. Some of the most hard working, down to earth individuals.

Cons

Management lacks communication skills necessary to make good leaders. Fluffing employee surveys and not working to actually fix the problems within the company. Often not thinking through decisions initially and then having to go back and make the same decisions all over again. Unfortunately they do not learn from past mistakes. Independent thinking and creative minds are not rewarded but can most likely lead to your early retiremet.

Advice to Senior Management

Learn to listen to your employees. Without the "little guy" there would be no bottom line. HR needs to be revamped. Rewards for hard work, it does not make your employees work harder if the only ones getting bonuses and raises are senior management.

Pros

Used to be an entreprenureal company - Prior leaders were awesome. The company may have been chaotic but everyone worked hard and made great progress. Could have been a real competitor under the right leadership.

Cons

Current leadership - slimy HR practices - nepotism of executive leadership - no opportunity to advance - no direction - secrecy - smoke and mirrors operations - poor investment and development strategy - too long to make decisions that should be "no-brainers" - benefits stink - tremendously high turn-over even within the leadership that was initially brought on board. Make your money and move on...

Advice to Senior Management

Get new leaders and be honest - don't know how you can sleep at night

Pros

The people are fantastic to work with. Many individuals have be with APS for more then 10 years. It helps in understanding the culture. There is much knowledge in this organization and is available to those that seek it out. The stress level at APS is not constant. In some offices blue jeans are worn by many personnel on a daily basis. APS is making major investment in their infrastructure and this provides some new opportunities.

Cons

I maintain a positive attitude about APS. Change does not come easy to any organization.

Advice to Senior Management

I have provided feedback to Senior Management, I would tell the leadership to listen to the feedback they receive and make adjustments where appropriate.

Pros

Right company in the right place at the right time. Change behavior is key to improve health care quality overall. This will be critical as health care in the US changes in the near future. Very data driven and analytic focused. Management shows strong support to innovators and those willing to improve the company. Much potential exists within different areas of the company. Successful wins on the public side of the business with disease management. Employee base is a bit younger, so easier to relate. APS has bold plans to become a premier player in the industry and is wasting no time to get there.

Cons

Historically, the company has been completely decentralized and very chaotic. Very poor alignment between business units and corporate functional areas. Employee benefits are not great, with health care benefits finally getting attention and action from senior management. 401k matching and tuition reimbursement not great either. HR is almost non-existent with employees and no career development planning is available. Management is trying hard to change the culture, but it is not something that can be done overnight. Employees sometimes have a hard time figuring out how they fit into the big picture. Younger company an employees lack wisdom of more established firms.

Advice to Senior Management

Culture is very hard to change quickly; culture will eat strategy for lunch any day. Work first to achieve success in that area, and the rest will follow.