APX Alarm Reviews
Updated Jan 20, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 20 ratings Employees are "Satisfied" |
CEO Rating
Based on 15 ratings
CEO |
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Pros
Depending on the department,
Customer service department was more lenient when it came to being a couple minutes late, working overtime, and you got to know your co-workers more. There were incentives, and some were random, e.g. you're on time to your 7am shift, and you get a $10 target gift card. Company parties are great, it's pretty fun. Customer service is a difficult department, and can be very stressful. For this reason, I think it's a bit more lenient and understanding.
Cons
Data entry department was ridiculously strict and you don't get to know anyone. You're 5 seconds (literally) late and you get written up for it. No incentives except for stupid games or trivia questions. Your higher ups are often incompetent and only there because they work full time meaning longer than 3 months (which is also when benefits kick in). Most employees are students, and therefore cannot move up, have to deal with these people, and don't get benefits.
Advice to Senior Management
Equalize the departments a little more, and don't be so strict. Looking at break times will help alleviate write-ups and concerns. If an employee is less than a minute late from break, take that into consideration. As much as one can try, they can't sync their watch/phone completely to the computer and suffer as a consequence.
Pros
-force you to work hard
-give you tools to do well
-teach you everything
Cons
-will cheat steal and try and blacklist you
-make having a life impossiable
-pay is awful compared to others
Advice to Senior Management
Nothing will change, they have a terrific business model.
Pros
See another part of the country for a couple months. They never faulted on paying me. and the compensation was great. The system was easy to install.
Cons
Its a time consuming work. A lot of sitting around. Its not a resume builder. You might have to fight for some money but if your right, they will pay you. Not to many vacation days and there aren't any benefits.
Advice to Senior Management
They need to get more educated leaders in the middle management positions. Strive for more honesty in the company with their saleman.
Pros
They always pay. Unlike some other summer sales companies. Commision and payscale for reps is very competitive. Usually stay in nice housing for the summer.
Cons
Branch Managers have very little/none epxerience in management. Any successful sales rep can become a manager and thats not always a good thing.
Some managers are only interested in making their own sales for the summer and do not spend any time training reps who are struggling.
Some managers pick their own areas where they know credit checks will pass and place others in areas with less chances of making a sale.
Advice to Senior Management
Take the time to help you reps who are struggling. This will benefit your entire office in the long run. If all you want to do is make your own sales, then dont be manager be a rep.
Pros
Pure meritocracy, you are payed 100% according to what you deserve. Only 4 months of work but during those 4 months a person can make multiple times what he or she would otherwise make in a year, especially if still in school full time. Even 10 or 20 times more. The sky is the limit if you are good at it and work hard.
Cons
It's hard work, gives up most normal "fun" a college summer experiences for 4 difficult months of work.
Advice to Senior Management
keep innovating
Pros
Great income potential. It is straight commission so you must be able to handle that, but the income opportunities are amazing. You work for 4 months per year and can make $0, or i have seen people make over $150,000 in their own commissions not including any management overrides.
Cons
Some sales managers aren't prepared for the job. APX will allow anyone who has proven themselves as a salesman and can recruit a team of salesman to be a sales manager. Not all good salesman and recruiters make good sales managers.
Advice to Senior Management
Managers need more management training. They are all great salesman or they wouldn't have the position.
Pros
They make working for them fun!
Cons
Some of the positions there are seasonal.
Advice to Senior Management
Doing awesome!
Pros
Very good management from upper to office , good teamwork,interesting and motivating training, fun work atmosphere (in my office anyway), get to travel during the summer and see different states, good compensation for time put in, allows you to go to school during "off season", ability to make more money in 4 months than in a whole year without much education required you just have to work hard
Cons
-since you are a contract/commissioned employee, no real benefits
-pretty intense work 6/days a week, 10 hour days during the hot summer months
- satisfying work atmosphere could depend on your manager/co workers
Advice to Senior Management
Keep treating your employees well, keep having great customer service and making sure the reps are trained properly w/ an emphasis on integrity/honesty on the doors...APX is pretty much everything the company I came from wasn't, which is a good thing
Pros
Great benefits.
Flexible work schedule.
Eat free at the in-house cafe.
Massages.
Friendly people.
Can advance in the company even at a young age.
Above average pay for the area.
Encourage creativity
Cons
If you work in the call center you will deal with angry people other than that working in other departments is great.
Advice to Senior Management
Keep changing and focusing more on customers and being customer friendly then getting sales.
Pros
Nice cafeteria available to all the employees. Decent PTO available. Young demographic of employees to work with. Nice new building.
Cons
Promotions are often based on who knows who, not as much on performance or experience. You have to know somebody.
Advice to Senior Management
Don't just go with what you need at the moment. Promote employees that will do a great job regardless of how long they will be with the company.
