APX Alarm Reviews

Updated December 17, 2014
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Employee Reviews

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  1. Great place to work.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Provo, UT
    Current Employee - Anonymous Employee in Provo, UT

    I have been working at APX Alarm

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Great benefits.
    Flexible work schedule.
    Eat free at the in-house cafe.
    Massages.
    Friendly people.
    Can advance in the company even at a young age.
    Above average pay for the area.
    Encourage creativity

    Cons

    If you work in the call center you will deal with angry people other than that working in other departments is great.

    Advice to Management

    Keep changing and focusing more on customers and being customer friendly then getting sales.

  2. APX Alarm is a good place to work with some reservations

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Representative in Provo, UT
    Current Employee - Technical Support Representative in Provo, UT

    I have been working at APX Alarm

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Good pay as compared to other college student jobs in Provo. Free food in the Cafe everyday. Nice employees who I have become friends with.

    Cons

    Tough to deal with customers for 8 hours per day. Some people get promoted that don't have enough knowledge to be a good supervisor.

    Advice to Management

    Keep up the good work with the Cafe and free ice cream. Don't make non-sales departments sell products. Make it easier to take time off

  3. Helpful (1)

    Used to be good...

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Manager in Provo, UT
    Former Employee - Operations Manager in Provo, UT

    I worked at APX Alarm

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Generally you only work full time 4 months out of the year with with some time during the other 8 months. Some of the managers care but many are just there to collect a paycheck. Great for students needing to pay for school.

    Cons

    The pay was good but each year they continue to figure out ways to cut pay across many positions. There is an attitude of if you don't like something then leave. Most employees that have been there for awhile are only concerned about their own hides and saving their own positions. Do not think you will advance there because most people have been there since it started and have no other skills so they aren't leaving.

    Advice to Management

    When you say "if you don't like it here then leave" because you know the economy is bad then something is wrong. Keep people because they are talented and not because they kiss your a** and have been there for years. You might be pleasing your investors but stabbing your own employees in the back will lead to your demise.

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  5. Good Money -- Quick Burn out

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager in Provo, UT
    Former Employee - Sales Manager in Provo, UT

    I worked at APX Alarm

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Great Money. You can learn some great sales and people skills. APX good stable company, especially in the 'summer sales industry'. Uncapped earning potential,

    Cons

    Knocking doors all summer is not fun. Very monotonous workload. APX will nickel and dime you every way they can to avoid paying out full. APX can get political. Even if you are a stud salesmen, you will get taken advantage of if you don't have someone up high battling for you.

    Advice to Management

    Get rid of the politics, transform into a true meritocratic company. Give more power to the managers and less to the regionals. Be more frugal at corporate so you don't have to lower pay scales to cover your margins.

  6. good if you can adapt

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Provo, UT
    Current Employee - Sales Representative in Provo, UT

    I have been working at APX Alarm

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    good compensation
    housing provided
    pod casts

    Cons

    no 'special deals'
    Contract issues and point bank issues still being resolved,
    cleaning fee assigned even though my apt was spotless at the end of year
    no sign on bonus? what the heck

    Advice to Management

    let sales reps that cant work over the summer work out special payscales/deals with you so they can sell during school

  7. APX is a good place to work with good people while going through school

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Phone Representative in Provo, UT
    Current Employee - Phone Representative in Provo, UT

    I have been working at APX Alarm

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    APX has been a good job while going through school. They have been very flexible in giving time off and working with my school schedule. Management has been good and seem to be concerned about my needs. I have also made many friends while I have worked there. It is a good place to meet other students.

    Cons

    One of the downsides to APX is that they are sales oriented company. This can be good and bad. Their employment is good because they have a strong sales force. The downside is that it is more difficult to get recognized if you are not in sales.

    Advice to Management

    Management should try to do a better job of compensating all employees more evenly.

  8. Door to door sales with a modern kick

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Sales Representative in Halifax, NS (Canada)
    Former Intern - Sales Representative in Halifax, NS (Canada)

    I worked at APX Alarm as an intern (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great training
    Great colleagues
    Hands on experience
    Sales Skills Development
    Sales Pitch Practice (hundreds of times a day)
    Great payscale and incentives

    Cons

    Long hours
    Rejection
    Weather (depends where you are)
    Learning Curve
    Face to Face Intimidation
    Not Always Selling
    By Yourself on job

  9. Good pay for a summer job as a student.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Support Representative
    Former Employee - Customer Support Representative

    I worked at APX Alarm

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Depending on the department,
    Customer service department was more lenient when it came to being a couple minutes late, working overtime, and you got to know your co-workers more. There were incentives, and some were random, e.g. you're on time to your 7am shift, and you get a $10 target gift card. Company parties are great, it's pretty fun. Customer service is a difficult department, and can be very stressful. For this reason, I think it's a bit more lenient and understanding.

    Cons

    Data entry department was ridiculously strict and you don't get to know anyone. You're 5 seconds (literally) late and you get written up for it. No incentives except for stupid games or trivia questions. Your higher ups are often incompetent and only there because they work full time meaning longer than 3 months (which is also when benefits kick in). Most employees are students, and therefore cannot move up, have to deal with these people, and don't get benefits.

    Advice to Management

    Equalize the departments a little more, and don't be so strict. Looking at break times will help alleviate write-ups and concerns. If an employee is less than a minute late from break, take that into consideration. As much as one can try, they can't sync their watch/phone completely to the computer and suffer as a consequence.

  10. Lots of money, awful job

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Salesman
    Current Employee - Salesman

    I have been working at APX Alarm

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    -force you to work hard
    -give you tools to do well
    -teach you everything

    Cons

    -will cheat steal and try and blacklist you
    -make having a life impossiable
    -pay is awful compared to others

    Advice to Management

    Nothing will change, they have a terrific business model.

  11. Awesome

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at APX Alarm

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    They make working for them fun!

    Cons

    Some of the positions there are seasonal.

    Advice to Management

    Doing awesome!

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