ARAMARK

  www.aramark.com
  www.aramark.com

ARAMARK Reviews

Updated December 22, 2014
Updated December 22, 2014
737 Reviews
3.0
737 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
ARAMARK CEO Eric J. Foss
Eric J. Foss
208 Ratings

Review Highlights

Pros
  • Good work-life balance if you are in the right account, good 401k program and benefits (in 19 reviews)

  • Ability to learn various aspects of contract management; opportunity to work in different lines of business (in 12 reviews)


Cons
  • They have great training programs, great work life balance, great benefits (in 21 reviews)

  • The upper management that wasn't at the direct location was never seen (in 33 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    More concerned about nickel & diming customers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Manager in Tyler, TX
    Former Employee - District Manager in Tyler, TX

    I worked at ARAMARK full-time (more than 5 years)

    Pros

    Decent benefit package & salary. Five day work week. Vacation time is acceptable with 4 personal days per year.

    Cons

    Up to five price increases annually, high turnover, poor management, nickel & dime charges, bonus unattainable, poor maintenance of accounts, mad customers & I couldn't sleep good at night because of the practices that were not in line with their mission. You can't treat customers bad, provide poor service, have poor quality, encourage charging of loss/ruin to accounts after they have been serviced & expect to have long term accounts.

    Advice to ManagementAdvice

    Keep doing what you're doing...I switched to another uniform company doing sales only & 75% of my gained accounts are AUS customers. Thanks!!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    HORRIBLE I gave this company 1 star because I could not go lower or none

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Housekeeping Manager
    Current Employee - Housekeeping Manager

    I have been working at ARAMARK full-time (more than 3 years)

    Pros

    NONE TO SPEAK of a horrible place to work

    Cons

    Completely disprespected by union staff and uppermanagement on a daily basis. I have terminated employees for threatening other staff and the company brings them back only to have them threaten managers and AGAIN be brought back because Aramark does not want to pay for arbitration. I have been physically threatened by a union steward with no discipline from upper management at all. This is an extremely hostile workplace and unless your unemployment is about to run NEVER consider wotrking for this company.

    Advice to ManagementAdvice

    GET OUT NOW

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Accounting Senior Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accounting Senior Assistant in Nashville, TN
    Former Employee - Accounting Senior Assistant in Nashville, TN

    I worked at ARAMARK full-time (less than an year)

    Pros

    Work-life balance, professional atmosphere, company computer, free coffee and tea, great IT department,and I met a few really wonderful people

    Cons

    - Pay is significantly below average (I had to negotiate three times- make sure to read the paperwork)
    - Benefits are expensive and below average coverage
    - Low morale
    - A lot of people leaving GBS
    - I, and many others, were oversold the position and culture (many felt lied to during the interview process)
    - Open office atmosphere created distractions and petty co-worker issues
    - I did not have any work for over 2 months while some departments were extremely busy and needed help
    - I was told there would be room for advancement; however, during orientation, my group was told that this was not the place to be if one was looking to move up
    - I had employees tell me that the talent team tried to have them accept positions with different (less respected, less marketable) job titles, such as accepting an analyst position and receiving an employment letter with a clerk title
    - Field vs. Corporate issues because of restructuring and company initiatives

    Advice to ManagementAdvice

    Re-evaluate pay, benefits, talent management tactics, and GBS culture initiatives

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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  5.  

    High Turnover leading to lack of talent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ARAMARK full-time (more than an year)

    Pros

    Well known company with some great talent. Dynamic leadership at the top.

    Cons

    Very mediocre field leadership, particularly in Healthcare organization. Extremely high turnover is forcing them to rely on leaders that really over their head. No real difference between them and others.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6.  

    Contract Services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director
    Former Employee - Director

    I worked at ARAMARK full-time (more than 10 years)

    Pros

    Good benefits. Lots of opportunity.

    Cons

    Company does not support their workers even when client is wrong.

    Advice to ManagementAdvice

    If you support your workers more, turnover would decrease and program management will be more accurate.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    supervisor for less then a year.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor in Cleveland, OH
    Current Employee - Shift Supervisor in Cleveland, OH

    I have been working at ARAMARK full-time (less than an year)

    Pros

    Quick advancement of you know the right people.
    Easy work.

    Cons

    Payment issues. Every check I have received has been short hours, the wrong rate, late, or had other mistakes on it.

    Poor training of new employees.

    Poor HR department. Have been told to "get in welfare" if I requested info on insurance plans.
    I'm also a nursing mother and have been told to pump in a public bathroom.
    It's been 90 days and I now have big supply issues because of this.
    Staff is treated poorly.
    Very poor work culture.
    Needless to say I'm moving on.

    Advice to ManagementAdvice

    listen to your employees, you might retain more of them.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Good money and terrible company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Indianapolis, IN
    Current Employee - Account Executive in Indianapolis, IN

    I have been working at ARAMARK full-time (more than 3 years)

    Pros

    Good Sales training and a chance to professionally sell with little experience.

    Cons

    Terrible organization, industry with extremely high pressure. $75 is a tough average to keep, so call BS when a hiring manager tells you otherwise.

    Advice to ManagementAdvice

    Care about your people more.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Human Capital

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ARAMARK full-time

    Pros

    It's money. You get to meet some great people.

    Cons

    Just don't expect great people in upper management. To Aramark you are only human capital, and only important to the operations until they are finished With you. Layoffs are more like hit man attacks. Well-planned and without warning. Beware if you choose to make your career with them. I watched many long term employees be part of the "reduction in force".

    Advice to ManagementAdvice

    Realize that your employees ARE the company. And karma happens.

    Doesn't Recommend
    No opinion of CEO
  10.  

    Expected much more from a worldwide company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Office Assistant in Chattanooga, TN
    Current Employee - Office Assistant in Chattanooga, TN

    I have been working at ARAMARK full-time (less than an year)

    Pros

    Paid holidays always hiring with job openings

    Cons

    Always hiring and always has openings. They can sell you the Brooklyn Bridge but buyer beware! Terrible pay with very expensive insurance

    Advice to ManagementAdvice

    Learn to do the jobs before you try to manage them. Here's a hint, try listening to the people who actually perform the work instead of relying on charts and grafts. Company doesn't believe in overtime so if you work at 11 pm and get off at 7:30 am they cut your time off at midnight and tell you it rolls over to the next pay period except your bills require you to be paid for the hours you work for when you work for them. Cheating hourly workers...really Aramark!!!!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Sales Associate

    Former Employee - Sales Associate in Gainesville, FL
    Former Employee - Sales Associate in Gainesville, FL

    I worked at ARAMARK part-time (less than an year)

    Pros

    Free Food and Flexible Schedule

    Cons

    Low pay, got laid off informally

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