ARAMARK Sports & Entertainment Group

www.aramarkentertainment.com
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ARAMARK Sports & Entertainment Group Reviews

Updated June 15, 2015
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2.7
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Recommend to a friend
Approve of CEO
ARAMARK Sports & Entertainment Group Chairman, President and CEO Eric J. Foss
Eric J. Foss
4 Ratings

Pros
  • mobility to move to different venues (in 2 reviews)

  • You get to work around the sport you love and meet people with interesting stories about why they came to watch and the staff is great (in 2 reviews)

Cons
  • wish there was full-time opportunity (in 4 reviews)

  • There is NO room for upward mobility (in 3 reviews)

More Pros and Cons

74 Employee Reviews

Sort: Popular Rating Date
  1. Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Holmdel, NJ
    Former Employee - Anonymous Employee in Holmdel, NJ

    I worked at ARAMARK Sports & Entertainment Group

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Great Staff
    Great Benefits
    Negotiable Hours
    Interaction with higher-ups

    Cons

    There aren't many especially where i worked except for Long hours ( that's obvious in entertainment)


  2. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ARAMARK Sports & Entertainment Group (More than a year)

    Pros

    Great Benefits, if your a college grad fresh out of school they have a great mentor program.

    Cons

    Little support from General Manager , been in position for many years hs learned to stay under the Corporate radar.
    HR is not their for you they are over the board and lucky to get time and advice to better your management style all 3 HR people in different states with their own agenda.

    Advice to Management

    Work lessons and reports first - client 2nd - beware of the 800 # your employee's can destroy you.


  3. Doing more with less

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Philadelphia, PA
    Current Employee - Manager in Philadelphia, PA

    I have been working at ARAMARK Sports & Entertainment Group full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Its a large company with many outlets in Philadelphia.

    Cons

    The company values cost savings over work life balance of salaried staff. Poor managers are moved to other roles rather than being let go. There is little room at the top of the management structure for middle managers to be promoted. Rather than posting open positions and hiring, the company moves other salaried managers in during off peak times, thus taking away any chance to have on/off season balance. Expect to have a minimum of 60 hours and up to 90 hours during peak sports schedules.

    Advice to Management

    Should trust that front line managers have direct lines to the clients and are your best sales people to solidify client accounts. Taking resources away from FLM prevents them from providing quality service to the customers and clients. It would be in your best interest to manage low performing managers out of the system before they cost you the relationship with the clients.


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  5. Food Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Jose, CA
    Former Employee - Anonymous Employee in San Jose, CA

    I worked at ARAMARK Sports & Entertainment Group part-time (More than 3 years)

    Recommends
    Disapproves of CEO
    Recommends
    Disapproves of CEO

    Pros

    Lots of fellow employees to associate with and the events can be a lot of fun. People who come to events are usually in a great mood to service.

    Cons

    Too much favoritism and most management knows nothing of what their in charge of. It is a Union House, you pay dues and the Union does nothing for you.

    Advice to Management

    Be more fair!!! Pay compliments once in a while instead of always finding fault.


  6. District Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Manager
    Current Employee - District Manager

    I have been working at ARAMARK Sports & Entertainment Group full-time (More than 10 years)

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    consistent career, allowed me to get back to area I wanted

    Cons

    new leadership has ruined this company. "Our way or highway" and Pepsi Co mentality (almost all new leadership has come from there) has taken customer service and employee well being out of corporation. No longer genuine concern for customer needs. True valued employees and rewards replaced by paper thin "employee appreciation day" and customer appreciation day" which are transparent and things to say " look at what we do for our customers" and aren't backed by true actions. Penny pinching is understood in corporate environment, but not when it risks contract or it skews Aramark to client return so heavily that it risks customer value and is ethically questionable. Work life balance is non existent and getting worse with new "initiatives" created to justify some functional roles position while bringing little value to customer, client or field/employee. Bare bones staffing is ok when everything is working, but in customer service and people industry, that is rare. The culture and values since the change are a facade. Too busy worried about competitors systems and what they are doing and trying to copy rather than innovate own systems. IT infrastructure is archaic and the worst I have seen in thirty years of business.

    Advice to Management

    new management should lose their "holier than thou" " we are smarter than you" mentality and listen to those who built this company or more importantly, those who have a choice when contracts need to be renewed (the customer)


  7. Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Denver, CO
    Current Employee - Shift Supervisor in Denver, CO

    I have been working at ARAMARK Sports & Entertainment Group full-time (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Exciting work environment, fast paced, requiring multiple skills. Long hours tend to pass quickly during a sporting event. Well structured facilities with organized systems.

    Cons

    Pay rate is horrible after five years and minimal benefits. Management does not adequately address daily issues with employees. Human Resources constantly understaffs events; resulting in client complaints.

    Advice to Management

    Upper managers and department executives need to improve their own people skills; amongst themselves and all employees. Segregating workers and divisions is not a team concept.


  8. Undisclosed

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ARAMARK Sports & Entertainment Group

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    There are no pros for this company.

    Cons

    The corporate office treats workers beyond horrible. They record all your phone calls without your prior knowledge and then they want to tell your current boss everything you told corporate that should be personal and confidential. Corporate threatened me today to the point I told nearly them I quit just on the phone regarding a payroll issue. It is bad. It is no wonder that you can't keep people with the way you treat people on the phone and policies and procedures that I am told about that are not even in the employee handbook that honestly are just more red tape that is really not necessary and this comes from someone with extensive experience in cash management and then corporate hung up on me and blames me for what happened. Really. Don't work here people It is not worth it. Worst management i have ever come across in my entire life.


  9. Lots of fun, and free shows!

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Stand Worker/Caterer in Tucson, AZ
    Former Employee - Stand Worker/Caterer in Tucson, AZ

    I worked at ARAMARK Sports & Entertainment Group part-time (More than a year)

    Recommends
    Recommends

    Pros

    Easygoing, approachable, fun-loving management; relaxed, fun atmosphere; exciting, changing, and easy work. Great for a second job.

    Cons

    Pay wasn't great; I worked there nearly two years and never got a raise, due to budget constraints; hours vary greatly; some weeks I didn't work at all, others I got overtime.

    Advice to Management

    If you could find a way to give longtime employees raises, that would really help.


  10. Managemebt

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Club Manager in Chicago, IL
    Former Employee - Club Manager in Chicago, IL

    I worked at ARAMARK Sports & Entertainment Group (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Big company with lots of opportunity for growth. You can go from an intern to a managemebt position within weeks.

    Cons

    Management does its best but lack of experience and direction often makes things challenging.

    Advice to Management

    Try to expand your knowledge outside of concessions to give the guest a better experience.


  11. Easy Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Supervisor in Anaheim, CA
    Current Employee - Warehouse Supervisor in Anaheim, CA

    I have been working at ARAMARK Sports & Entertainment Group

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Easy, Free Food, Remedial Schedule

    Cons

    Management was a joke, HR was a joke

    Advice to Management

    Do a better job at keeping employees happy



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