ARAMARK Sports & Entertainment Group

www.aramarkentertainment.com
Engaged Employer

ARAMARK Sports & Entertainment Group Reviews

Updated August 26, 2015
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2.8
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Recommend to a friend
Approve of CEO
ARAMARK Sports & Entertainment Group Chairman, President and CEO Eric J. Foss
Eric J. Foss
5 Ratings

Pros
  • mobility to move to different venues (in 2 reviews)

  • You get to work around the sport you love and meet people with interesting stories about why they came to watch and the staff is great (in 2 reviews)

Cons
  • wish there was full-time opportunity (in 4 reviews)

  • There is NO room for upward mobility (in 3 reviews)

More Pros and Cons

78 Employee Reviews

Sort: Popular Rating Date
  1. cook supersivor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Chef Manager in Houston, TX
    Current Employee - Chef Manager in Houston, TX
    Recommends
    Approves of CEO

    Pros

    Leading food service love what they are doing well, sports and entertainment and business dining. Hope to be able to get to the top

    Cons

    Promoting, up take great workers longer longer break are needed have to pay for your own lunch and dinner more bonuses.

    Advice to Management

    Do a better job interview process and a lot of little things can be eliminated up front. training is very important to running a business and getting the most out of the employees.


  2. Sports & Entertainment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Payroll Assistant/Premium Staffing Supervisor in Oakland, CA
    Former Employee - Payroll Assistant/Premium Staffing Supervisor in Oakland, CA

    I worked at ARAMARK Sports & Entertainment Group full-time (More than 5 years)

    Pros

    Great supportive management team. Intern program, benefits and just a fun environment to be in. Aramark was the food & beverage service at the O.Co Coliseum.

    Cons

    It has it's challenges working in an older building but they managed. They ended up loosing the contract in 2014.

    Advice to Management

    Recognize your department assistants, they are the ones that keep your managers looking good. Plan office outings, it does make a difference.


  3. Cook

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cook Worked In Kitchen As A Prep Cook Grill Cook in Pittsburgh, PA
    Former Employee - Cook Worked In Kitchen As A Prep Cook Grill Cook in Pittsburgh, PA
    Recommends
    Positive Outlook

    I worked at ARAMARK Sports & Entertainment Group part-time (More than 10 years)

    Pros

    It's worth the time and experience .Good place to to work. You can learn a lot by working there

    Cons

    The benefits we ask for they did not give us .No Dental, No Hospital, No Health benefits.Lunch breaks were terrible also

    Advice to Management

    The management was slightly fear but not real good .Chefs were alright far as work goes.We talked about different menus and other things.


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  5. decent company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Flexibility in terms of scheduling

    Cons

    Having to work long hours sometimes for extended periods of time.

    Advice to Management

    Listen more to your front of the line people because they see more than you can.


  6. Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Holmdel, NJ
    Former Employee - Anonymous Employee in Holmdel, NJ
    Recommends
    No opinion of CEO

    Pros

    Great Staff Great Benefits Negotiable Hours Interaction with higher-ups

    Cons

    There aren't many especially where i worked except for Long hours ( that's obvious in entertainment)


  7. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ARAMARK Sports & Entertainment Group (More than a year)

    Pros

    Great Benefits, if your a college grad fresh out of school they have a great mentor program.

    Cons

    Little support from General Manager , been in position for many years hs learned to stay under the Corporate radar. HR is not their for you they are over the board and lucky to get time and advice to better your management style all 3 HR people in different states with their own agenda.

    Advice to Management

    Work lessons and reports first - client 2nd - beware of the 800 # your employee's can destroy you.


  8. Doing more with less

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Philadelphia, PA
    Current Employee - Manager in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ARAMARK Sports & Entertainment Group full-time (More than 3 years)

    Pros

    Its a large company with many outlets in Philadelphia.

    Cons

    The company values cost savings over work life balance of salaried staff. Poor managers are moved to other roles rather than being let go. There is little room at the top of the management structure for middle managers to be promoted. Rather than posting open positions and hiring, the company moves other salaried managers in during off peak times, thus taking away any chance to have on/off season balance. Expect to have a minimum of 60 hours and up to 90 hours during peak sports schedules.

    Advice to Management

    Should trust that front line managers have direct lines to the clients and are your best sales people to solidify client accounts. Taking resources away from FLM prevents them from providing quality service to the customers and clients. It would be in your best interest to manage low performing managers out of the system before they cost you the relationship with the clients.


  9. Food Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Jose, CA
    Former Employee - Anonymous Employee in San Jose, CA
    Recommends
    Disapproves of CEO

    I worked at ARAMARK Sports & Entertainment Group part-time (More than 3 years)

    Pros

    Lots of fellow employees to associate with and the events can be a lot of fun. People who come to events are usually in a great mood to service.

    Cons

    Too much favoritism and most management knows nothing of what their in charge of. It is a Union House, you pay dues and the Union does nothing for you.

    Advice to Management

    Be more fair!!! Pay compliments once in a while instead of always finding fault.


  10. District Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Manager
    Current Employee - District Manager
    Doesn't Recommend
    Disapproves of CEO

    I have been working at ARAMARK Sports & Entertainment Group full-time (More than 10 years)

    Pros

    consistent career, allowed me to get back to area I wanted

    Cons

    new leadership has ruined this company. "Our way or highway" and Pepsi Co mentality (almost all new leadership has come from there) has taken customer service and employee well being out of corporation. No longer genuine concern for customer needs. True valued employees and rewards replaced by paper thin "employee appreciation day" and customer appreciation day" which are transparent and things to say " look at what we do for our customers" and aren't backed by true actions. Penny pinching is understood in corporate environment, but not when it risks contract or it skews Aramark to client return so heavily that it risks customer value and is ethically questionable. Work life balance is non existent and getting worse with new "initiatives" created to justify some functional roles position while bringing little value to customer, client or field/employee. Bare bones staffing is ok when everything is working, but in customer service and people industry, that is rare. The culture and values since the change are a facade. Too busy worried about competitors systems and what they are doing and trying to copy rather than innovate own systems. IT infrastructure is archaic and the worst I have seen in thirty years of business.

    Advice to Management

    new management should lose their "holier than thou" " we are smarter than you" mentality and listen to those who built this company or more importantly, those who have a choice when contracts need to be renewed (the customer)


  11. Undisclosed

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    Pros

    There are no pros for this company.

    Cons

    The corporate office treats workers beyond horrible. They record all your phone calls without your prior knowledge and then they want to tell your current boss everything you told corporate that should be personal and confidential. Corporate threatened me today to the point I told nearly them I quit just on the phone regarding a payroll issue. It is bad. It is no wonder that you can't keep people with the way you treat people on the phone and policies and procedures that I am told about that are not even in the employee handbook that honestly are just more red tape that is really not necessary and this comes from someone with extensive experience in cash management and then corporate hung up on me and blames me for what happened. Really. Don't work here people It is not worth it. Worst management i have ever come across in my entire life.



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