ARC Document Solutions

  www.e-arc.com
  www.e-arc.com
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ARC Document Solutions Reviews

Updated September 12, 2014
Updated September 12, 2014
56 Reviews
2.4
56 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
ARC Document Solutions CEO and Director Suri Suriyakumar
Suri Suriyakumar
23 Ratings

Review Highlights

Pros
  • Very little mandatory overtime--good work/life balance (in 5 reviews)

  • Flexible work environment, very pleasant co-workers (in 7 reviews)


Cons
  • Many times at 2 in night they will tell you to go and order to come at 8 in morning (in 4 reviews)

  • Favoritism by upper management is obvious (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good pay, fine company, poor on training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Development Representative  in  Tampa, FL
    Former Employee - Business Development Representative in Tampa, FL

    I worked at ARC Document Solutions full-time for more than a year

    Pros

    good co-workers, flexibility, chance to develop client relationships

    Cons

    Poor training, ramping up to the job at the beginning and after that was difficult. The manager that hired me never told me all of the services I would have to sell and was just hired themselves so they did not know much more than me.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Not Very good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Facilities Manager  in  Dallas, TX
    Current Employee - Facilities Manager in Dallas, TX

    I have been working at ARC Document Solutions full-time for more than 8 years

    Pros

    Its a monday through friday job 8-5

    Cons

    treats employees with no respect.

    Advice to ManagementAdvice

    realize that if it wasnt for the shop employees that ARC would not exist.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Good experience

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ARC Document Solutions

    Pros

    Not many projects, laid-back atmosphere, contacts with the upper management works in huge favor

    Cons

    Not many projects, laid-back atmosphere, contacts with the upper management works in huge favor

    Advice to ManagementAdvice

    Please hire and provide training

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  5.  

    In one sentence my experience with ARC is disenchanting.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technology  in  New York, NY
    Current Employee - Technology in New York, NY

    I have been working at ARC Document Solutions full-time for more than 8 years

    Pros

    The best reasons to work at ARC is if you're a male and can "get along to go along," you'll go very far. If you can sell yourself as the ultra professional and go getter, you're the right man for ARC.

    Cons

    If you're a female professional with years of experience and a real go getter, don't even think about employment at ARC. You'll go no where but obscurity. The office culture is usually professional, time off depends on wether you've earned enough points. And the benefits are you get to watch you benefits get cut each year.

    Advice to ManagementAdvice

    My advice to upper management is look at successful businesses with high moral among employees and pick one or two as a model. Corporate seems a little out of touch with what's happening throughout the regions.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Lacks a Vision of Development for Employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Production Manager  in  San Francisco, CA
    Current Employee - Production Manager in San Francisco, CA

    I have been working at ARC Document Solutions full-time for more than 8 years

    Pros

    Open door policy. Great great co-workers!

    Cons

    Poor leadership. Absolutely no training. Company culture equals nepotism and favoritism.

    Advice to ManagementAdvice

    Hire an experienced HR team trained to develop a plan to help the current employees advance into other roles. The company has been downsizing and closing branches for a number of years. Former employees are still unemployed. We need an HR department who can move the company forward to keep our skills current in the event that we are met with a layoff. Our employees need to remain competitive so that they can compete for jobs since we are continuing to close branches. We need to foster a culture of "caring" and "developing" our employees. Some employees have dedicated many years at ARC and deserve to develop their skills, therefore it is the HR department's job to make sure this happens. My advice to management is to take a good, close look at the Corporate HR leadership to see if it is doing it's job over the years to move the company in the right direction when it comes to developing our employees? OR should you be laying off, or making a complete overhall and change in the corporate human resources area?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Good stepping stone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive
    Current Employee - Account Executive

    I have been working at ARC Document Solutions full-time for more than 3 years

    Pros

    Compensation is competitive for similar positions.

    Cons

    Company culture is not progressive, virtually no training, little opportunity for promotion.

    Advice to ManagementAdvice

    Concentrate more on company culture, perfect products before releasing them, review modern business practices and move away from "old-school' business.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Great people, but none of which are motivated.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development Manager  in  San Francisco, CA
    Current Employee - Business Development Manager in San Francisco, CA

    I have been working at ARC Document Solutions full-time for less than a year

    Pros

    Great support and genuine people who work here

    Cons

    extremly low moral in Sales Department

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9.  

    ARC sales

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ARC Document Solutions

    Pros

    Great coworkers who really care

    Cons

    ARC is a high-pressure, public company

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great company to work for before downsizing started.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Production Manager  in  Irvine, CA
    Former Employee - Production Manager in Irvine, CA

    I worked at ARC Document Solutions full-time for more than 3 years

    Pros

    There are opportunities for advancement

    Cons

    The reprographics industry is slowly disappearing

    Recommends
    Negative Outlook
    Approves of CEO
  11. 3 people found this helpful  

    Very Bad Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Development Manager
    Former Employee - Business Development Manager

    I worked at ARC Document Solutions full-time for more than a year

    Pros

    Prior to the recession you were able to make decent base plus commission.

    Cons

    Horrible management! The worst place I ever worked. No direction, did not value the Business development Managers, treated sales people like children.

    Advice to ManagementAdvice

    Take a look at your employees backgrounds and treat them with respect. Know you audience, humble yourselves.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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