ARC Document Solutions

  www.e-arc.com
  www.e-arc.com

ARC Document Solutions Reviews

Updated October 20, 2014
Updated October 20, 2014
58 Reviews
2.4
58 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
ARC Document Solutions CEO and Director Suri Suriyakumar
Suri Suriyakumar
22 Ratings

Review Highlights

Pros
  • Very little mandatory overtime--good work/life balance (in 5 reviews)

  • Flexible work environment, very pleasant co-workers (in 8 reviews)


Cons
  • Not many projects, laid-back atmosphere, contacts with the upper management works in huge favor (in 5 reviews)

  • Many times at 2 in night they will tell you to go and order to come at 8 in morning (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Amazing experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in Calcutta (India)
    Current Employee - Senior Manager in Calcutta (India)

    I have been working at ARC Document Solutions full-time (more than 5 years)

    Pros

    First of all the company name has changed. Its ARC Documents Solutions. Great company to work for. I am working for last 7 years. If you want to come back to Calcutta and work in a product company, believe me, you wouldn't find a better place. I shifted from Samsung and am very much happy for my decision. There is so much to learn and you grow as you learn and implement. Now I am a product owner and travel to US at least twice a year. I communicate with clients and high company officials regularly. The US parent company is coming out of recession and hence great scope for career development now. Huge expansions are expected along with pay hikes (much better than 4-5 % hike that is given by TCS, IBM etc). The company is also shifting to better and larger location in sec 5, which shows the positive growth. So dont think twice if you get an offer.

    Cons

    The present office is bit cramped up due to lack of space. I think this would be solved when they move out to the new facility.

    Advice to ManagementAdvice

    Please keep the work culture intact and dont allow workplace politics to creep into this company.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    ARC sales

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ARC Document Solutions

    Pros

    Great coworkers who really care

    Cons

    ARC is a high-pressure, public company

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Satisfying

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ARC Document Solutions

    Pros

    Great boss, great client, pleasant working environment

    Cons

    Low pay, co-workers attitudes suck

    Advice to ManagementAdvice

    Fire employees with bad attitudes and a lack of understanding of customer service.

    Recommends
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  5.  

    Good experience

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ARC Document Solutions

    Pros

    Not many projects, laid-back atmosphere, contacts with the upper management works in huge favor

    Cons

    Not many projects, laid-back atmosphere, contacts with the upper management works in huge favor

    Advice to ManagementAdvice

    Please hire and provide training

  6.  

    Great company to work for, tight on funds, but none the less

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)

    I have been working at ARC Document Solutions full-time (more than 8 years)

    Pros

    I've been afforded the opportunity to advance my skills through training, and have gained the confidence to tackle pretty much any task. I started as a driver, and was promoted to a finisher in large format colour, and grew from there.,

    Cons

    Tough times with coworkers, almost makes you want to look else where, as there seems to be no way to get certain people under control, and stop with the insults.

    Advice to ManagementAdvice

    Listen to whats happening. People love working here, but the unfairness with how some are treated by others, has not gone un-noticed. The pay scale still doesn't change, yet you want more and more and more out of each one of us...... We're all wearing out, either we need help, or something has to change.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Amicable ambience to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ARC Document Solutions full-time (more than 3 years)

    Pros

    Enroute a growing career ladder providing ample opportunity to innovate, learn, implement & self development.
    Flat hierarchy and flexibile environment.
    Appreciation & acknoweldgement for Performers.
    On time salary disbursal.

    Cons

    Process management is not stringent.

    Advice to ManagementAdvice

    Should attempt for global accredations

    Recommends
    Positive Outlook
  8.  

    Great company to work for before downsizing started.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Production Manager in Irvine, CA
    Former Employee - Production Manager in Irvine, CA

    I worked at ARC Document Solutions full-time (more than 3 years)

    Pros

    There are opportunities for advancement

    Cons

    The reprographics industry is slowly disappearing

    Recommends
    Negative Outlook
    Approves of CEO
  9.  

    Growth platform to learn execute & evolve

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Semi Support & Developer in Calcutta (India)
    Current Employee - Semi Support & Developer in Calcutta (India)

    I have been working at ARC Document Solutions full-time (more than 3 years)

    Pros

    Relaxed work environment with ample scope and time to learn New technology,managed Printing System ,Cloud Computing and delivering time-critical information whenever client want it, wherever they want it, in whatever form they want it. One is exposed to latest technology and tools ,hands on ,testing and best part the transparency and enthusiasm with which Management evaluates analyzes and incorporates those.
    Very Compassionate and empathetic approach towards handling employees and their needs in terms of Professional life growth and learning.

    Cons

    Lack of well Defined Process leading to all Departments working individually delivering their best not accumulated contribution towards company's Vision Mission and Goal.
    Strategic plan & a better way of handling incident management is needed.

    Advice to ManagementAdvice

    Better Strategies for Client Handling,Incident management case handling and adopting a DMAIC(Define | Measure | Analyze | Improve | Control ) lifeCycle towards handling any technical and Non techniocal Issues is really needed urgently to reach that height of objective and capturing better Client Market and establishing ARC as Supreme in terms of Print management Solution Provider and to deliver our customers' time-critical information whenever they want it, wherever they want it, in whatever form they want it..

    Recommends
    Positive Outlook
  10.  

    Better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development Manager in Warri, Delta (Nigeria)
    Current Employee - Business Development Manager in Warri, Delta (Nigeria)

    I have been working at ARC Document Solutions full-time (more than an year)

    Pros

    The position I had and the kind of work

    Cons

    Store manager and materials stuff

    Advice to ManagementAdvice

    My advice is to look over his work more better

    Recommends
    Positive Outlook
  11.  

    New Sales Consultant

    • Comp & Benefits
    Current Employee - Sales Consultant
    Current Employee - Sales Consultant

    I have been working at ARC Document Solutions full-time (less than an year)

    Pros

    Great people to work with. Very positive energy from all senior executives, including CEO, COO and others. Good base salary, and amazing training experience. Great benefits and perks.

    Cons

    Communication between corporate and local offices is fractured in many cases. Because most offices were previously small, local businesses, standardization is a struggle. Commission percentage seems quite low.

    Advice to ManagementAdvice

    Corporate should continue to strive for standardization of business practices and work toward better communication with local offices.

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