ARI

www.arifleet.com
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ARI Reviews

Updated March 5, 2015
Updated March 5, 2015
22 Reviews
3.0
22 Reviews
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Recommend to a friend
Approve of CEO
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Carl A. Ortell
9 Ratings

Employee Reviews

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  1.  

    Great Place to work !

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern in Mount Laurel, NJ
    Current Employee - Intern in Mount Laurel, NJ

    I have been working at ARI

    Pros

    Great Work and Atmosphere ! Amazing and friendly people. Use very advanced technology

    Cons

    There are no many cons..But I guess the location is odd

    Advice to ManagementAdvice

    They are doing a great job

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Great Place to Work with Great Benefits!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Mount Laurel, NJ
    Current Employee - Anonymous Employee in Mount Laurel, NJ

    I have been working at ARI full-time (more than 3 years)

    Pros

    ARI is a great place to work as evidenced by them making the Fortune 100 list for 2 years in a row. They offer fantastic benefits like 100% tuition reimbursement, a great employee engagement program, good deals on cars through the Holman dealerships, etc. The people and the family culture is also a huge benefit. People really care about you as a person and not just another cog in the machine.

    Cons

    I'm not sure if this is true for all the jobs across the board but offering more competitive pay would help to keep the high performers motivated and satisfied and not constantly looking for other potential opportunities.

    Advice to ManagementAdvice

    Keep doing what your doing and don't forget how important it is to stay connected to the employees and how they feel especially during stressful times because of all the recent growth. Remember work hard, play hard!

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    For the most part this has been a positive experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Milwaukee, WI
    Current Employee - Anonymous Employee in Milwaukee, WI

    I have been working at ARI full-time

    Pros

    Good work environment. Team building activities. Positive company momentum. Casual work culture.

    Cons

    Hours can be on the long side and having directions from different locations is a challenge. Some months can be great and others-not so much

    Advice to ManagementAdvice

    Stay on the path with open communication, it has lead to a very positive work environment.

    Recommends
    Positive Outlook
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  5.  

    Years and health wasted here. Every negative review you have read ...... keep reading, they are all 100% accurate.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Technician in Texas, Middlesex, NJ
    Former Employee - Customer Service Technician in Texas, Middlesex, NJ

    I worked at ARI full-time (more than 8 years)

    Pros

    None. Great deal of loss of time and low health. At the beginning the place wasn't half bad until they brought in vice-president for call center and then the company has done down hill since. And everyone knows it .... it just seems the company doesn't have the balls to advise that particular manager that he is not working out, and pull his job, which would be well worth it, not only so the employees would once more be somewhat happy, and most importantly, the company could possibly get their good name back, because as long as Mr Ted is there ARI is doomed for failure. Period.

    Cons

    At the beginning the place wasn't half bad. The people were friendly, the management was ideal, the company cared about the quality of their clients, and acted as if they cared for their employees. They went wrong by promoting uneducated employees as management. Their higher up management(some being vice presidents)to be exact. Those younger, uneducated higher up managers only consider the ones who they feel are well educated to be their employees "direct go to managers." Rather you do excellent at your job or not, their younger higher up, uneducated managers will not risk moving you up because they know they are not educated well in the area and will only move up someone who is so they can make themselves look good and educated in the field. Their practically using the older well educated individuals, moving them only one step up, to a supervisor, which for most of those individuals is a permanent "go no further" position. Basically just
     transferring them from
     one cubicle titled "service technician" to another cubicle titled "supervisor" Same gig, only difference is, now salary (no overtime), use all of your education to benefit your higher paid uneducated bosses, and work longer hours while upper management you might would see them half of their 8-4 Monday through Friday 37.5 hour shift ......... the other half of the time their out playing golf ...... or so that's what is often bragged about. They should move employees up based on their work performance there, not the people they do because of their "Buddy System," the higher up managers should be individuals who have experience with the type of work done there, and who are well educated in the field. Instead this company prefers to place they're top managers with people from the outside, a few for example would be ..... 1) - little to no college(at least when given position), few years automotive experience. 2) - little auto experience (if
     any), previously a manager with hardware store (last time I checked, cars weren't being built with lumber). 3) - little auto experience (if any), previously in the service. That's just to give examples of a few, however keep in mind those few are some of the companies head management. #3 overseeing the others(vice president), which was in most employees opinions ... a huge downfall for the company, as this individual does not promote from within, hires friends and whatnot from the outside and brings them in as top executives ....... and bringing with them a whole lot of (as you probably already know) ......... uneducated backgrounds. This individual also changed the workload on the employees demanding impossible quotas, and if not met resulted in write ups for the employees. After the change took effect, many employees started taking short cuts, not doing the work correctly, etc. The main concern was no longer quality, only thing of this
     managers concern is
     quantity quantity quantity.

    Advice to ManagementAdvice

    Fire yourselves and let the people who have busted their butts in this field have it. Move employees up who deserve it .... but to know that, you'll first need to be more involved with your employees rather than just using them! Don't try to say you are involved either because you're not, they are looked upon and treated as if they are slave's and you all know it, it's really sad that a company cares so little for the well being of their employees that they write them up for being ONE minute late coming in, back from break, or the restroom. The RESTROOM! Monitoring people's restroom use! Writing them up for going to the restroom to long! ! I would like to see management's restroom log on themselves ..... oh wait! Management doesn't have one, so all of you relieve yourselves fully without time restraint, while most of your employees are straining and probably not even risking washing their hands because majority of them
     are in fear that if they
     have an unavoidable incident in the restroom one to many times, not only might they get wrote up, but possibly lose their jobs. However, if you get stuck after your shifts end time, rather it be a few minutes or an hour, there is never any thanks or appraise given for that which happens most days. Nor are the employees paid for it, unless it is added to the time cards, which the employees have to do. So, on top of the employees having to do their own time cards, anytime they are held over they must add it in order to get paid, but that can't happen until an email is sent to have the time adjusted on your schedule which usually is time consuming, but for ONE minute from start time, break, or restroom, management sure is quick to add to schedule and send the employee a big Red Flag "No No" Email letting the employee know they'd been disciplined for the ONE minute, rather it was at start time due to a wreck, or icy roads, or your manager talking to
     you during your break (and yet you still get wrote up), or because you just couldn't squeeze one out as fast as what management would like you too. That ONE minute you get wrote up for, however all the extra time you stay late for the company you don't get a thanks ..... your lucky if you even get compensated. The job is not challenging, nor is it rewarding ..... it's stressful and unhealthy because management makes it that way and allows it to be that way. Add up how many employees have been carried out of each facility there on a stretcher within the past few years...... TOO MANY.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Great company that is very employee oriented.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ARI

    Pros

    Great people and management has a very open door policy.

    Cons

    Information is not shared across departments.

    Advice to ManagementAdvice

    Management teams are great.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Wonderful people to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern

    I worked at ARI as an intern

    Pros

    benefits of a small company with worldwide business growth. everyone at the company cares about your well being and genuinely appreciates your work and what you can do to help the company grow. employees are motivated to help ARI do well because they have fun at work and have things like, employee events during work, a all day long cafeteria and lounge area, and gym access.

    Cons

    the industry is not as intuitive for most since it's not an industry many people have experience with. ARI offers many learning opportunities and growth within the company to quickly adjust.

  8.  

    Great organization to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Anonymous
    Former Intern - Anonymous

    I worked at ARI as an intern (less than a year)

    Pros

    Great company with great values. Small close knit environment. Very knowledgable managers.

    Cons

    Depending on departments the work can be a little boring.

    Advice to ManagementAdvice

    More defined training for entry level staff.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 3 people found this helpful  

    Limited job advancement opportunity, overall a disorganized organization, supervisors are workplace bullies.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrator in Mount Laurel, NJ
    Current Employee - Administrator in Mount Laurel, NJ

    I have been working at ARI full-time (more than 8 years)

    Pros

    People are nice and for the most part supportive in the work environment. Sometimes fun events are offered. The parent company values community commitment for the benefit of winning industry praise. Annual PIE Bonus is a plus.

    Cons

    Supervisors have no idea how much time routine tasks take and are assign unreasonable deadlines without overtime allowance. Management is disorganized and constantly reassigning roles and responsibilities in an effort to find efficiencies in work flow - often they don't make sense. Instead of promoting long-term staff, they hire from the outside, which creates morale problems. Management is unapproachable and aloof. Work is boring and not challenging. Management doesn't care as much as they 'say' they do.

    Advice to ManagementAdvice

    Stop trying to grow and expand the business. Focus on cleaning up the favoritism and confusion at the admin/coordinator level. Supervisors need to learn people skills and take responsibility for making a change instead of making the morale problem worse. Flex time would help employees establish better work-life balance. The intern program takes opportunities away from dedicated long-term staff.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Good work/life balance, limited opportunity for professional growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Mount Laurel, NJ
    Current Employee - Anonymous Employee in Mount Laurel, NJ

    I have been working at ARI full-time (more than 8 years)

    Pros

    ARI's is very supportive of employee growth and development and offers a generous tuition reimbursement program. The culture is fun and there are many ways to become involved in the community both internally and in the surrounding region. Annual bonus is nice perk.

    Cons

    Opportunity for advancement is limited even after completing milestones in education. Management is focused on streamlining processes, which in turn, limits the scope of your responsibilities, making you feel more boxed in than ever before. Merit raises do not meet the increase in cost of living in the area. Sometimes the praise does not seem genuine.

    Advice to ManagementAdvice

    You're sending mixed messages. On one hand you say you value the people, but on the other hand we are overlooked and not heard. It's not always the best strategy to bring people in from the outside and have your top brass with very little product/service knowledge.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 7 people found this helpful  

    Worst company I've ever worked for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Accountant - Internal Control Department in Mount Laurel, NJ
    Current Employee - Senior Accountant - Internal Control Department in Mount Laurel, NJ

    I have been working at ARI full-time

    Pros

    End of year bonuses, PIE awards, departments other than accounting seem to have a good work life balance.

    Cons

    Supervisors and Managers only promote people who are friends or prior Holman employees, no matter how good your work is or how many mistakes those Holman employees make you will never get ahead. The amount of favoritism is unbelievable. It doesn't matter how hard you work you will never get a promotion or appropriate raise if you don't kiss up to the right people. Supervisor micromanage everyone and expect ridiculous amounts of overtime with no appreciation for the hard work.

    Advice to ManagementAdvice

    Stop only promoting based on friendships, promote on good work and professionalism. Show more appreciation of your good employees and all of the work they do.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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