ARIA Resort & Casino Reviews

Updated July 19, 2015
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3.2
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Bobby Baldwin
13 Ratings

31 Employee Reviews

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  1. Helpful (1)

    Waiter

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Waiter in Las Vegas, NV
    Former Employee - Waiter in Las Vegas, NV

    I worked at ARIA Resort & Casino part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good tips other than that no reason to be there. Food is ok and the guests are the best in the world

    Cons

    Managers are really bad and not present. The managers did not know the job they were just friends of other managers

    Advice to Management

    Pay attention to people and you may get harder workers. Make sure your managers know the job or they can not train anyone as if they even try.


  2. General Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ARIA Resort & Casino full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Very supportive and caring upper management. Fantastic company to work for!

    Cons

    None that I can think of.


  3. Paid well, hours sucked & so did management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ARIA Resort & Casino part-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    It payed well, employee dining room had a good selection, and parking wasn't a hassle.

    Cons

    Management all the way to VPs and President didn't care about the lower employees, work hours sucked, definitely physically demanding.

    Advice to Management

    It all starts with the little people like us. Treat us better and maybe you will get more loyal employees.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Only paid slaves work here

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Room Attendant in Las Vegas, NV
    Current Employee - Guest Room Attendant in Las Vegas, NV

    I have been working at ARIA Resort & Casino full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great pay, awesome benefits, if you are Culinary.

    Cons

    You are treated like a slave. If you show up to work more than 5 minutes early, you are told to not be there so early. If you are waiting to clock out, and the clock is not open on time ( so you should have already been clocked out) and your phone (off) is in your hand, you will be disciplined for "Low Productivity" !!!???? Expectations are extremely high, and no matter how hard you work, or how much you do, you are still told, daily, of all the things you missed or could have done better. You hear about rewards for those who go above and beyond, but never even know who these people are, and nobody in your department is ever one of them. Unless you want are willing to sell your dignity and pride, as well as physical and mental health, don't work here.

    Advice to Management

    Get a grip!! The people who work the hardest here are generally the people who are also punished the most. Look around! There really are not that many who are actually happy to be here (especially those affiliated with the Union), and the employees who have worked hard enough to become injured (usually a life-long, painful, not coming back from it injury) are the ones treated with the least respect. Trust me, nobody wants that kind of pain, and nobody is faking it! This job is very hard, and a little respect, appreciation and fair treatment goes a long way. Stop telling your employees how bad they've done and look at what they did RIGHT, and their improvements over time. Encouragement goes much further in getting performance than constant harassment. One final note... On the job application, it is very clear that it is a REQUIREMENT to communicate in English... get rid of the Spanish signs in the employee areas, as that is a clear discrimination in favor of those who refuse to comply with a company requirement. Those who do not speak, read or write Spanish are at a major disadvantage working here!


  6. Spa reception

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SPA Receptionist in Las Vegas, NV
    Current Employee - SPA Receptionist in Las Vegas, NV

    I have been working at ARIA Resort & Casino full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The spa offers rewards points that you can use for discounts on services. Sometimes up to 50% off. Less work for more pay.

    Cons

    Short staffed almost all the time. It's busy on weekends. You have to stand up front for half of your shift.

    Advice to Management

    Focus more on making your employees happy. Offer assistance in areas that need it and listen to what employees have to say.


  7. Aria Resort

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Services Representative in Las Vegas, NV
    Current Employee - Guest Services Representative in Las Vegas, NV

    I have been working at ARIA Resort & Casino

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Beautiful Property MGM Brand is very tight knit Competitive wages

    Cons

    Not much room for growth out of Las Vegas


  8. Helpful (1)

    great diversity of individuals and guest from around the world.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Security Officer in Las Vegas, NV
    Former Employee - Security Officer in Las Vegas, NV

    I worked at ARIA Resort & Casino part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    the benefits, the room to grow within the company, training, free food for employees just a great overall experience in a hospitality industry.

    Cons

    It's a very fast paced environment.

    Advice to Management

    less micro management would be nice.


  9. Helpful (1)

    Dont work here, management in retail lies and they do not promote from within as advertised.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Las Vegas, NV
    Former Employee - Sales Associate in Las Vegas, NV

    I worked at ARIA Resort & Casino full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The hourly starting pay $12.07 for retail was higher than average retail job in vegas.

    Cons

    Retail managers look down on you and lie! Too much MLife talking required. Free food is horrible.

    Advice to Management

    Listen to your employees when they speak. Hire within as advertised. Higher pay raises than the 2% yearly cost of living raise. REALLY! 23 cents! Get better food, clean the fresh fruit before you put it out and take the sticker off too. Dont you know pesticides cause cancer. Get rid of MLife, no one cares about MLife. Even when its explained some still dont understand, they just want to purchase their overpriced $3 lighter, not hear a long drawn out speel. Horrible name for rewards card. Most people think im selling insurance Metlife!


  10. Helpful (1)

    Hourly workers need 2 jobs. Many years part time till full time.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tipped Employee in Las Vegas, NV
    Current Employee - Tipped Employee in Las Vegas, NV

    I have been working at ARIA Resort & Casino part-time (More than 3 years)

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    For the tipped employee positions, the tokes are good. The managers are fair and reasonable. Food in the employee dining room can be fantastic, to garbage, depending on shift.

    Cons

    Corporate policy, penny pinching for profits, accountants should never be in the casino business unless they have worked the floors of the casino's for at least 1 year. Over hiring, then putting people on 4 day schedules and forcing out before shift ends to not allow benefits. Pre shift meetings are about new policies that will get you written up. Paid holidays have been taken away, fewer paid days off then in previous years and forget spending a holiday with family. Holidays are regular time, *except union employees* pay no longer overtime, and DON'T call in sick on a Holiday!

    Advice to Management

    Why should anyone need 2 jobs to survive in a tipped service industry job? Scheduling 4-5 days and NOT allowing benefits hours to be reached, means employees are also making less actual money. When they have a bad attitude because they are tired or struggling to survive and pay rent, will they really be able to provide the high end customer service this industry needs to keep the best customers? REDUCING BENEFITS? REALLY? SOWA BONA MF'er Company has zero shot at making Forbes top 100 places to work. Time to re-think that strategy.


  11. Professional, friendly, and business savvy.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess in Las Vegas, NV
    Former Employee - Hostess in Las Vegas, NV

    I worked at ARIA Resort & Casino part-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great pay and good food at EDR.

    Cons

    Long hours, Managers are so-so.



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