ARRIS

  www.arris.com
  www.arris.com

ARRIS Reviews

Updated December 18, 2014
Updated December 18, 2014
108 Reviews
3.3
108 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Robert J. Stanzione
11 Ratings

Review Highlights

Pros
  • The company values are terrific but good work life balance (in 9 reviews)

  • free parking, flexible work hours (in 6 reviews)


Cons
  • Demotivation, lack of vision, lack of direction, lack of professional skills handicap the talent in the field (in 4 reviews)

  • Really no real career path focus (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ARRIS

    Pros

    Good company to work for

    Cons

    Older generation, not a lot of young people

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Poor middle management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Beaverton, OR
    Current Employee - Anonymous Employee in Beaverton, OR

    I have been working at ARRIS full-time (more than 3 years)

    Pros

    work-life balance is good here.

    Cons

    Like other reviewers mentioned, this company doesn't develop employees. This has a lot to do with the poor middle management (ie., Director, Sr. Director, and even VP) who are lack of leadership and direction. You could be told to do one thing and the decision was flipped in the next 20 minutes because another Sr. manager truncates the decision and your manager has no clue what his/her earlier instruction was.. they don't bother to explain you the changes either, because you are just a working bee here while they are not.

    Advice to ManagementAdvice

    Learn to be a leader and care for your employee's career development rather than step up by using your staff's good performance

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Not the same company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ARRIS full-time (more than 10 years)

    Pros

    The company is good to it's employees. Benefits are far above average.

    Cons

    Culture has changed dramatically with Motorola acquisition. There is an undercurrent of animosity among employees through the entire company.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Managers take no interest in developing your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ARRIS full-time (more than 5 years)

    Pros

    Good benefits and good pay

    Cons

    Industry is unstable as many changes are happening with cable companies

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    An awesome schedule with good pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Customer Account Representative in Horsham, PA
    Current Employee - Senior Customer Account Representative in Horsham, PA

    I have been working at ARRIS full-time (more than 3 years)

    Pros

    I have a great schedule with allows me to have many weekdays off thanks to working 12hr days on what many would call a "fireman's schedule." Room for growth within is there, but then I would give up my schedule, which I love. Salary is acceptable if not quite good for the job. Large amount of PTO!

    Cons

    Other than having to wake up at 4am to be in the office, I really can't think of many cons.

    Advice to ManagementAdvice

    Listen to some of the minions, they might have really good ideas.

    Recommends
    Approves of CEO
  7.  

    No career growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ARRIS full-time

    Pros

    Arris has been a fairly steady employer. It is a great industry and you can learn and gain some great experience. Management is happy as long as they do not hear of any issues. Keep them happy and you can easily work on other projects during your employment.

    Cons

    Absolutely no career path growth within Arris. I think this may be due to the use of consultants within HR. Management addressed the career path issue by having meetings at all the NA locations recently. The only thing that really stuck out in my mind was the bullet point that said if you are not happy it may be time for you to move on.

    Advice to ManagementAdvice

    Make a list of employees in order of the value they provide to the company. Then list employee salaries and compare the two.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Good Tech Writing Team

    Current Employee - Technical Writer in Beaverton, OR
    Current Employee - Technical Writer in Beaverton, OR

    I have been working at ARRIS as a contractor

    Pros

    I found my direct manager to be rational, capable and decent. I found my colleagues were for the most part, capable, friendly, coorperative, appreciative, and made me feel like part of their team. I was given leeway to explore new tools and propose new approaches.

    Cons

    As a contractor, it was a great job, no complaints

    Advice to ManagementAdvice

    None, I had little involvement with management above my direct manager, who seemed smart and capable.

  9.  

    A Hidden GEM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Director, Product Management in Horsham, PA
    Current Employee - Senior Director, Product Management in Horsham, PA

    I have been working at ARRIS full-time (more than 3 years)

    Pros

    Very friendly and easy going culture
    Outstanding benefits
    Job Security is above average - Company is stable and conservative in hiring decisions
    One few tech companies who seems to care about employees
    As long as Bob Stanzione remains in charge, the company will be a family culture - one which cares. I believe that he cares about the well being of every employee.

    Cons

    Despite growth, many new jobs filled from external sources
    Some lingering us versus them from ARRIS and Motorola Home integration
    ARRIS will work you to death - but this seems common in USA with all companies - it is a buyers market
    Too many chiefs and not enough Indians
    Satisfaction depends highly on individual manager - the culture is not engrained

    Advice to ManagementAdvice

    Don't kid yourself that there is not a deep and active culture of us versus them in the legacy entities. If you do not actively work hard to break this, it will break the company. You can still stilt he legacy delineations in the organization structure - ARRIS leaders pick ARRIS employees, Mot employees pick Mot. We can not win as a group unless we get beyond this

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Growth company, runs lean

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ARRIS

    Pros

    Flexible; job security; great benefits with percentage of salary bonus, employee stock purchase plan; growing company that is performing well

    Cons

    Advancement is slow to occur; raises tend to be standard percent increase not keeping up with industry norms; has become a bit more compartmentalized since the recent merger

    Advice to ManagementAdvice

    Set raises and salaries consistent with industry norms

  11.  

    Technology Leader - Great Products - Typical Big Corp.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ARRIS full-time (more than 5 years)

    Pros

    Good compensation, average benefits, relaxed work environment. Might be site specific, but flexible work hours, and excellent time off in package.

    Work environment is friendly. Many senior, autonomous, intelligent, independent and highly qualified individuals working here.

    Cons

    A little rigid in work flow, and as per the Pros, a con is that there are very few junior people. On call lists are shallow, which can lead to multiple consecutive months of on-call.

    Referring to the Pros again, the plethora of senior people means that senior people also have to do their own grunt work (not always a con).

    Decision making is help at the highest levels, and with a rigid process for work flow, it can take a great deal of time and effort to get any change done.

    Consistently understaffed for many teams.

    Finally, no real mobility, and professional development is left to the individual to try and work out with their manager.

    Advice to ManagementAdvice

    Allow more decision making at a lower level on the less critical areas, and allow teams to design and define a more rapid change control environment for faster implementation and response to clients.

    Recommends
    Positive Outlook
    Approves of CEO

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