ARS Rescue Rooter Reviews

Updated July 19, 2015
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2.9
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Don Karnes
15 Ratings

49 Employee Reviews

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  1. Lead Generator

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Lead Generator in Long Beach, CA
    Former Employee - Lead Generator in Long Beach, CA

    I worked at ARS Rescue Rooter part-time (More than a year)

    Pros

    Decent hourly pay; good supervisi0n; flexible scheduling in an emergency; positive attitudes.

    Cons

    The bonus plan for rewarding the lead generator when a lead becomes a sale is just unacceptable. The lead generator has no real way of knowing what happens to their confirmed leads after the scheduled appointment. There is no transparency in that respect. I don't know how many leads turned into sales that I was never compensated for because there's no real way to track it. One of my managers said, "Well . . . you have to trust us." Sorry.

    Advice to Management

    Read the Con above.


  2. Helpful (1)

    Customer Service representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX

    I worked at ARS Rescue Rooter

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    They are pretty flexible with your work schedule!

    Cons

    High turnover rate within our department


  3. Best company I've ever worked for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Itasca, IL
    Current Employee - Sales Associate in Itasca, IL

    I have been working at ARS Rescue Rooter full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    If you have the gift of gab/sales, a positive attitude and actively keep your behavior acceptable upbeat charismatic in a social setting and are a generally confident person especially with new unknown people all the time this job is for you. The upper management are all incredible people, wonderful teachers, are very friendly and will do everything in there power to make you succeed in your job role. This company starts you off with a higher pay than most and will keep giving opportunity for advancement as long as you prove your ability to get the job done right the first time and keep a strong steady pace. They like to promote from within and let people flourish. Acquiring this job was the best thing that has happened to me . This company is honest, quality, and only gives and deals with the best. Every day I learn something new and am looking forward to a long future with this company.

    Cons

    Dealing with people saying no. But this is with any sales job. And like any sales job having winning behaviors and keeping your identity and your job role separate and at a ten on a 1-10 scale. You will be absolutely fine. This job is a breeze it's fun and it's fulfilling at the end of the day you feel like you did good for the world around you . Which is a great feeling

    Advice to Management

    The managers are incredibly smart and confident with objections from potential clients. teach the social aspect of dealing with objections in real life situations by demonstrating how keeping confident charismatic positive and knowing what to say. So the ssa can take less "no's" as answers. And they can turn possible no's into closed "yeses"


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. customer service rep/dispatcher

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Customer Service Representative in Riverside, CA
    Former Employee - Lead Customer Service Representative in Riverside, CA

    I worked at ARS Rescue Rooter full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    job was ok for 15 yrs

    Cons

    too many bosses, the company does not back up people who have worked for them for a long time, managers all say to do different things-they do NOT communicate well

    Advice to Management

    back up your long time employees


  6. Helpful (1)

    Next

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Itasca, IL
    Former Employee - Anonymous Employee in Itasca, IL

    I worked at ARS Rescue Rooter (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Good people to work for

    Cons

    The pay is to little for what they expect from their sales people. The commission payouts should be better

    Advice to Management

    Fire Zach


  7. Worst company ever

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ARS Rescue Rooter

    Pros

    Good pay. Benefits after 90 days, if you last that long

    Cons

    Seasonal job. Gives false impression that the job was full time year round. Lots of customer complaints due to horrible, late service

    Advice to Management

    Be truthful to employees to avoid the extreme high turnover rate


  8. Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Comfort Advisor
    Current Employee - Comfort Advisor

    I have been working at ARS Rescue Rooter

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The pay is pretty good as long as you can sell.

    Cons

    They own you as far as your hours are concerned

    Advice to Management

    Pay the on call tech just to clear his day and hold the radio.


  9. Helpful (1)

    I've had a mostly positive experience with this branch. There's definitely room for improvement.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accountant in Las Vegas, NV
    Former Employee - Accountant in Las Vegas, NV

    I worked at ARS Rescue Rooter full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Friendly people and a pretty laid-back environment. If you focus on your job and are accountable you won't have any issues. Benefits are decent and they offer yearly raises.

    Cons

    A fair amount of petty office drama and micro-managing. Also not too much room for advancement both inside the branch or into the divisional or national offices. Lack of understanding between the corporate office and branch needs.

    Advice to Management

    Look for talent in your current employees and give them opportunities to succeed.


  10. Helpful (1)

    Dishonest

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Home Depot Lead Generator in Los Angeles, CA
    Current Employee - Home Depot Lead Generator in Los Angeles, CA

    I have been working at ARS Rescue Rooter

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    People will learn how not to be by watching these folks

    Cons

    They do not pay for their spiffs that they promise too, They tell lies to there Lead Generators so they will spread the lies to potential customers. They promote dishonesty

    Advice to Management

    Repent!


  11. immediate hire

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ARS Rescue Rooter part-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    It's a quick interview process the pay is great if you are a great to decent sales person. the job is relatively easy once you get past the fear of not making your first two weeks quota. They have a very friendly work environment. meetings are fun and exciting. I also got to make my own hours with the note I had a hour limit and I had to work just about every weekend.

    Cons

    The training process isn't really a training process at all they just plopped me in a home depot store and told me to go get some leads after one day of orientation. they had a supervisor watching for a little while but all he did I was give a few pointers and leave me hanging with little to any previous sales experience. They are overruled by corporate which is a bit cutthroat when you don't make them any money for even a short amount of time even when their product is off seasoned.

    Advice to Management

    Great job wish I didn't have to leave.



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