ASB Bank

  www.asb.co.nz
  www.asb.co.nz

ASB Bank Reviews

Updated November 10, 2014
Updated November 10, 2014
15 Reviews
3.7
15 Reviews
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Barbara Chapman
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Employee Reviews

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  1.  

    Flexible Employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Wellington (New Zealand)
    Former Employee - Anonymous Employee in Wellington (New Zealand)

    I worked at ASB Bank full-time (more than 3 years)

    Pros

    Management is happy to allow movement for personal development. Including within and among departments.

    Cons

    No complaints as an employer. Only issue could be the smaller market share.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Promised so much, and got so little.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker in Wellington, FL
    Former Employee - Personal Banker in Wellington, FL

    I worked at ASB Bank full-time (more than 3 years)

    Pros

    Was able to work independently in a Branch environment. Learnt heaps, and was great to set up a network of clients. Able to meet most targets, and gain incentives.

    Cons

    Extremely hard to get a good raise especially when the culture seems to revolve around targets only. Even when one KPI is exceeded by a mile and a half, it still doesn't matter. Managers do not seem to be able to see the bigger picture, and relationship with clients is secondary to selling of products.

    Advice to ManagementAdvice

    Focus on relationship building and look at the bigger picture. I worked at a much bigger bank before ASB, and still, the branch manager at the time thought he knew it all.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Retail bank trying to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Auckland (New Zealand)
    Former Employee - Anonymous Employee in Auckland (New Zealand)

    I worked at ASB Bank full-time (more than 3 years)

    Pros

    The culture and focus on people is generally very good, relative to other professional environments I have experienced. Great new head office, work life balance encouraged

    Cons

    Learning and development lack in certain areas, and management ineffectual. Pay on the low side, but that comes with the smaller of the big 4 banks in nz

    Recommends
    Neutral Outlook
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  5.  

    if you don't love sales, not the best career option for you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Officer in Auckland (New Zealand)
    Current Employee - Customer Service Officer in Auckland (New Zealand)

    I have been working at ASB Bank full-time (more than an year)

    Pros

    Iif you are a sales person, you will find it easier than other co workers to develop your career.

    Cons

    Working as customer service officer, especially at a 7 day branch that opens on most public holidays and working on rotating roster makes it difficult to balance work-life, also going through same topic every morning for two years, it is not motivating at all but puts you off completely. No chance of career development if you are not in top 30, also the sales pressure gets worse and worse, more demanding but hard to get pay rise.

    Advice to ManagementAdvice

    take more care in your staff and provide proper training on each staff

    Doesn't Recommend
    Neutral Outlook
  6.  

    ASB is a good place to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ASB Bank full-time

    Pros

    Good culture, work ethics, career growth, friendly employees, good cafeteria and gym, change roles, non cash benefits, banking benefits

    Cons

    None as I can see all you need is talent to get into the company and then grow

  7.  

    Fantastic company that cares about its People and its Community

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Reporting Analyst in Auckland (New Zealand)
    Current Employee - Reporting Analyst in Auckland (New Zealand)

    I have been working at ASB Bank full-time (more than 3 years)

    Pros

    Great people who are passionate about their job. Good work life balance and career prospects.

    Cons

    No scope to "catch up" in terms of remuneration if you come in at a "development" level. The only way to improve your salary prospects is to get a promotion.

    Recommends
    Positive Outlook
  8.  

    Flexiable company wiling to suport staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Back Office Settlement in Auckland (New Zealand)
    Former Employee - Back Office Settlement in Auckland (New Zealand)

    I worked at ASB Bank full-time (more than 8 years)

    Pros

    Great people, able to move teams without experience in the new field. Supported while studding part time. opportunities where found for staff to grow.

    Cons

    No neg. on pay or bonus.
    Some managers are not good with people just systems, sonority and knowledge keeps them in the Middle Management position.
    Some management focus on a culture that makes it harder for females to get ahead, very male dominate in the FX dealing room and settlements

    Advice to ManagementAdvice

    foster an enviroment of improvement.

    Recommends
    Neutral Outlook
  9. 1 person found this helpful  

    Steady career path

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Customer Service Officer in Auckland (New Zealand)
    Former Employee - Senior Customer Service Officer in Auckland (New Zealand)

    I worked at ASB Bank full-time (more than 3 years)

    Pros

    Good work environment good communication, good training session for first comers.

    Cons

    Performance appraisal is not efficient. Hard to shift to another business area.

    Advice to ManagementAdvice

    Branch managers should be able to career coach more efficiently, not just trying to meet the target by front officers.

    Recommends
    Neutral Outlook
  10.  

    Good prospect

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Customer Service Officer in Auckland (New Zealand)
    Former Employee - Senior Customer Service Officer in Auckland (New Zealand)

    I worked at ASB Bank full-time (more than 3 years)

    Pros

    Steady growth career path is generally expected.

    Cons

    Performance management is heavily weighed on number only.

    Advice to ManagementAdvice

    Better performance management system should be put in place rather than just number factor.

    Recommends
    Neutral Outlook
  11.  

    Great benefits, great pay - good decision to work for the countries largest bank!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Property Administrator in Albany (New Zealand)
    Former Employee - Property Administrator in Albany (New Zealand)

    I worked at ASB Bank as a contractor (less than an year)

    Pros

    Large enough company that they can afford to treat their employees well with recreation rooms, badmittion courts, putt putt in the office!

    Cons

    No real cons, I worked a 2 month contract job and loved it. Would work there again, but have management position in body corporate management.

    Recommends
    Positive Outlook

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