ASOS Reviews

Updated March 13, 2015
21 reviews filtered by
  • London, England
  • Any Job Title
2.6
21 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
ASOS CEO Nick Robertson
Nick Robertson
27 Ratings

21 Employee Reviews

Sort: Popular Rating Date
  1. really good environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Digital Marketing Intern in London, England (UK)
    Current Employee - Digital Marketing Intern in London, England (UK)

    I have been working at ASOS

    Pros

    good team and great culture in the company

    Cons

    begins to be more corporate and more difficult to interact

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful

    Disorganised, unfriendly and over-confident

    • Career Opportunities
    Former Employee - Merchandising Assistant in London, England (UK)
    Former Employee - Merchandising Assistant in London, England (UK)

    I worked at ASOS full-time (less than a year)

    Pros

    Looks good on cv
    Great discount

    Cons

    Unfriendly colleagues - cliquey atmosphere
    Disorganised chaos of clothing in the buying department - barely enough space to get desk
    Managers are too wrapped up in themselves with no real idea of what is going on in their team

    Advice to ManagementAdvice

    Promote a more friendly and less catty working atmosphere

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3. 8 people found this helpful

    Very interesting technology environment, fast being swallowed up management incompetence and personality cult

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Department in London, England (UK)
    Former Employee - IT Department in London, England (UK)

    I worked at ASOS

    Pros

    Generally very good life balance and hours. Fridays finish at 5 instead of 5.30 and for three months of the year you get to finish at 3pm and enjoy the summer. Last Friday of the month the company puts on free beers for staff. Also a good thing.

    Generally a very good, close IT development department with many highly skilled and clever people pushing each other to expand their knowledge.

    The company covers some really interesting technologies and there were opportunities to learn lots about emergent tech trends which could shape the site and various tech products in the company further. This "give it a go" attitude is something they should be proud of.

    Fortnightly sample sales are good but over the years less good stuff was in them - I think the buyers themselves started to take anything they want home for themselves.

    Cons

    For a company where it's shop window and everything behind it relies totally on IT, the directors seem to know soo little about IT and as a result have gone through a chain of hiring sociopath to sociopath to be in charge of large parts of or all of IT over the years. They want a new, interesting company like ASOS to be linked to their career and use big names of other (often much more stuffy) business to get in through the door, then pull the IT department back into the 20th century.

    The worst one was a recent CIO hire who started with a statement of intent of who they are and what they want to and don't want to do. Very quickly each of these promises was broken. Even worse, heads under them were replaced by people they had worked with in every company from the past 6-10 years of their career. These people were not brought in on merit. The result was a very strong cult of personality driving people out of the company, a swelling contract budget (more mates brought in) and importantly very little credible, long term value to the business. Having worked at the company for a long time it made me sick to see such a sought after and popular company get taken in by these people.

    Not unusual I know but HR really are the pits, smiling assassins but dressed up to the nines.

    Advice to ManagementAdvice

    Seriously - Nick R - We love you and your business a lot. I spent a long time working for the company and I would come back for a spell at ASOS happily. Seriously though, you and Nick B need to learn a bit more about IT to help you hire the right people to be at the helm of the IT dept who understand creating long term value rather than just spinning lots of plates at a time and thinking number of projects = better value. The last CIO hire was like that monorail chap from the Simpsons.

    Look into peoples backgrounds a bit more before you let them in.

    Recommends
    Neutral Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 4 people found this helpful

    Too much work with not enough pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Freelance Stylist in London, England (UK)
    Former Employee - Freelance Stylist in London, England (UK)

    I worked at ASOS

    Pros

    Working day is 9-5pm, goes quickly and an opportunity to be somewhat creative

    Cons

    Tense atmosphere, newcomers are more or less ignored and not showed around properly. Far too much work to get through in one day, with low freelance rates - you're expected to work like a machine, and made to feel inadequate if there is a mistake. People seem uninterested, fake and cliquey.

    No opinion of CEO
  6. 6 people found this helpful

    Not a meritocracy, extremely uncomfortable environment,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)

    I have been working at ASOS

    Pros

    Viewed as cool from the outside
    40% discount
    Perceived as good brand

    Cons

    Inexperienced and unsupportive Executive leadership. If you are to exposed some of the leadership team, you will realise that their behaviour is tantamount to bullying. A recent review referred to a number of sociopaths at ASOS.

    Recognition and reward is not based on contribution to the organisation, it is based on friendships, personal relationships and how much time is spent drinking at the local club. There have been a raft of recent, widely felt undeserved promotions at all levels which makes the place a complete joke.

    A number of senior people have resigned recently across many departments, HR, IT, Marketing. A number citing they don't wish to work for the current COO. A number of his daily comments are deemed offensive and innapropriate on a number of levels.

    Zero career opportunities. Many complain at all levels that their career takes a nose dive when at ASOS. I can personally vouch for this.

    If people were brave enough to go to HR and if HR was competent and brave enough to address the issues it has at ASOS, a number of the Exec and Heads Of would be fired on the spot or at least have a number of disciplinary actions against them. Let me list for you some; unfair dismissal, sexual harrassment and bullying, using company assets for the above.

    Advice to ManagementAdvice

    A number of people are voting with their feet at the moment and leaving. I myself and a number of my colleagues are also looking to leave. Take note. A number of people are going onto excellent opportunities - a real loss to ASOS. Some are so pissed off and disgusted by the toxic, agenda driven behaviour that they are leaving with no jobs to go to.

    I have no advice to management because they are too arrogant and egotistical to care. As long as they are personally making a lot of money - they simply don't care about anyone else.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful

    Very chaotic, no direction, incompetent.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineer in London, England (UK)
    Former Employee - Engineer in London, England (UK)

    I worked at ASOS

    Pros

    - Youthful staff - if you are in your 20s or 30s you'll be a good fit
    - Staff discount - it can save you a lot of money if buy lots of clothes
    - Colleagues - you can meet many decent people

    Cons

    - Management - they had no idea what they were doing - it was a real mess and they didn't listen
    - Career development - the performance review process is really bad and not based on merit. Also, you can expect to be boxed into a job and not being allowed to get involved in anything else at all
    - Technology - messy, old, things barely work and frequently break

    Advice to ManagementAdvice

    Start actually enforcing a decent, meritocratic performance review process, listen to staff feedback, look out for incompetent staff and don't let them do whatever they want. Some investment in tech won't hurt.

    Doesn't Recommend
    Negative Outlook
  8. 5 people found this helpful

    Great benefits, no career progression

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Accounts Payable Analyst in London, England (UK)
    Former Employee - Senior Accounts Payable Analyst in London, England (UK)

    I worked at ASOS full-time (more than 3 years)

    Pros

    Amazing discount
    Regular sample sales
    Regular team days and social events
    Summer hours
    Great people
    Good work life balance

    Cons

    No career progression, even though they sponsored my studies!
    Shows a short sighted view as I would have happily stayed for 10+ years if the career opportunities were there

    Advice to ManagementAdvice

    Focus on keeping the staff you already have, rather than relying being able to easily find new staff as everyone wants to work for the company

    Recommends
    Negative Outlook
    Approves of CEO
  9. Excellent Fast Pace Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior BI Engineer in London, England (UK)
    Current Employee - Senior BI Engineer in London, England (UK)

    I have been working at ASOS full-time (more than 3 years)

    Pros

    Friendly, fun, sample sales, discount codes, summer party, Christmas party, Friday beers, 5 hours Fridays during summer, casual smart dress code, lots of benefits, wonderful C level exec

    Cons

    Could do with training the LOB managers to be more proactive as opposed to reactive! Poor knowledge management!

    Advice to ManagementAdvice

    Get ahead of the game!

    Recommends
    Positive Outlook
    Approves of CEO
  10. 3 people found this helpful

    Needs a total overhaul of leadership/strategy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in London, England (UK)
    Current Employee - Senior Manager in London, England (UK)

    I have been working at ASOS full-time (more than 3 years)

    Pros

    People, salary, perks, sphere of influence, social. Passionate employees despite the setbacks. Interesting work.

    Cons

    Very poor exec leadership, long hours, politics, backstabbing, poor and inefficient structure. Sexist language common.

    Advice to ManagementAdvice

    Listen to your senior managers. Change your strategy because the current business model is not working. Asos has some very talented and passionate people maybe rethink the leadership team.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. A good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)

    I worked at ASOS full-time (more than 3 years)

    Pros

    Good strategy, a company knows and understand its customers
    Great name on CV
    40% staff discount
    A company that very proud to work for
    Centrally located
    Share scheme
    Bonus
    Lots of opportunities (I had 5 roles when I was there)
    Very flexible, you can do what you want if you are capable

    Cons

    Not doing great recently
    Great challenge in IT resulting can't really do anything
    A lot of egos
    You need to know how to play the game

    Advice to ManagementAdvice

    Replatform, no matter what, if you want growth over the next few years, do all you can replatform.

    Get the oldie's back, I was there when ASOS was on top of its game, it was a generation of great people to work with, but these people either got pushed out (like myself), or can not bear with it anymore.

    Recommends
    Negative Outlook
    Approves of CEO

Work at ASOS? Share Your Experiences

ASOS

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.