ASOS

www.asos.com
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ASOS Reviews

Updated February 26, 2015
Updated February 26, 2015
40 Reviews
2.0
40 Reviews
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ASOS CEO Nick Robertson
Nick Robertson
24 Ratings

Employee Reviews

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  1. 2 people found this helpful  

    International business is a joke -- beware!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ASOS full-time (more than a year)

    Pros

    Generous salary
    Nice benefits (including 40% off discount for employees)
    Annual bonus
    401K
    Company still viewed as "cool" by outsiders (despite being run by a team of clueless middle managers)

    Cons

    First time in my professional career I've ever seen this sort of back stabbing and cattiness
    People who get rewarded aren't the ones working hard or coming up with great ideas
    Company's shaky financial reports led to a lot of internal speculation and paranoia
    Great job for younger people who don't mind the workload, stress and hours (especially during "peak")
    If you're working in an international office then forget about job stability or having a budget to work with

    Advice to ManagementAdvice

    Despite being in a state of disarray internally, the company still has a decent public perception. While I respect Nick and his vision, he should spend a little more time probing into what's happening toward to bottom of his organization and questioning how middle management operates. A giant is only as strong as the legs it stands on.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    It was fun experience where I was challenged and gain a lot in insight in communications, marketing, and fashion.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Communications and Customer Care in Madrid (Spain)
    Former Employee - Communications and Customer Care in Madrid (Spain)

    I worked at ASOS full-time (more than a year)

    Pros

    Creative atmosphere, fun co workers. Well established leadership, and well insight into the field and industry.

    Cons

    Challenging benefits, difficult bureaucracy.

    Advice to ManagementAdvice

    Continue exciting content.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Disorganised, unfriendly and over-confident

    • Career Opportunities
    Former Employee - Merchandising Assistant in London, England (UK)
    Former Employee - Merchandising Assistant in London, England (UK)

    I worked at ASOS full-time (less than a year)

    Pros

    Looks good on cv
    Great discount

    Cons

    Unfriendly colleagues - cliquey atmosphere
    Disorganised chaos of clothing in the buying department - barely enough space to get desk
    Managers are too wrapped up in themselves with no real idea of what is going on in their team

    Advice to ManagementAdvice

    Promote a more friendly and less catty working atmosphere

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Too much work with not enough pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Freelance Stylist in London, England (UK)
    Former Employee - Freelance Stylist in London, England (UK)

    I worked at ASOS

    Pros

    Working day is 9-5pm, goes quickly and an opportunity to be somewhat creative

    Cons

    Tense atmosphere, newcomers are more or less ignored and not showed around properly. Far too much work to get through in one day, with low freelance rates - you're expected to work like a machine, and made to feel inadequate if there is a mistake. People seem uninterested, fake and cliquey.

    No opinion of CEO
  6. 5 people found this helpful  

    Very interesting technology environment, fast being swallowed up management incompetence and personality cult

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Department in London, England (UK)
    Former Employee - IT Department in London, England (UK)

    I worked at ASOS

    Pros

    Generally very good life balance and hours. Fridays finish at 5 instead of 5.30 and for three months of the year you get to finish at 3pm and enjoy the summer. Last Friday of the month the company puts on free beers for staff. Also a good thing.

    Generally a very good, close IT development department with many highly skilled and clever people pushing each other to expand their knowledge.

    The company covers some really interesting technologies and there were opportunities to learn lots about emergent tech trends which could shape the site and various tech products in the company further. This "give it a go" attitude is something they should be proud of.

    Fortnightly sample sales are good but over the years less good stuff was in them - I think the buyers themselves started to take anything they want home for themselves.

    Cons

    For a company where it's shop window and everything behind it relies totally on IT, the directors seem to know soo little about IT and as a result have gone through a chain of hiring sociopath to sociopath to be in charge of large parts of or all of IT over the years. They want a new, interesting company like ASOS to be linked to their career and use big names of other (often much more stuffy) business to get in through the door, then pull the IT department back into the 20th century.

    The worst one was a recent CIO hire who started with a statement of intent of who they are and what they want to and don't want to do. Very quickly each of these promises was broken. Even worse, heads under them were replaced by people they had worked with in every company from the past 6-10 years of their career. These people were not brought in on merit. The result was a very strong cult of personality driving people out of the company, a swelling contract budget (more mates brought in) and importantly very little credible, long term value to the business. Having worked at the company for a long time it made me sick to see such a sought after and popular company get taken in by these people.

    Not unusual I know but HR really are the pits, smiling assassins but dressed up to the nines.

    Advice to ManagementAdvice

    Seriously - Nick R - We love you and your business a lot. I spent a long time working for the company and I would come back for a spell at ASOS happily. Seriously though, you and Nick B need to learn a bit more about IT to help you hire the right people to be at the helm of the IT dept who understand creating long term value rather than just spinning lots of plates at a time and thinking number of projects = better value. The last CIO hire was like that monorail chap from the Simpsons.

    Look into peoples backgrounds a bit more before you let them in.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Very chaotic, no direction, incompetent.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineer in London, England (UK)
    Former Employee - Engineer in London, England (UK)

    I worked at ASOS

    Pros

    - Youthful staff - if you are in your 20s or 30s you'll be a good fit
    - Staff discount - it can save you a lot of money if buy lots of clothes
    - Colleagues - you can meet many decent people

    Cons

    - Management - they had no idea what they were doing - it was a real mess and they didn't listen
    - Career development - the performance review process is really bad and not based on merit. Also, you can expect to be boxed into a job and not being allowed to get involved in anything else at all
    - Technology - messy, old, things barely work and frequently break

    Advice to ManagementAdvice

    Start actually enforcing a decent, meritocratic performance review process, listen to staff feedback, look out for incompetent staff and don't let them do whatever they want. Some investment in tech won't hurt.

    Doesn't Recommend
    Negative Outlook
  8.  

    Senior Business Analyst in Mobile / Digital domain

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ASOS

    Pros

    Friendly environment. Opportunities to learn and develop new skills

    Cons

    IT projects lack speed and agility sometimes.

    Recommends
    Neutral Outlook
  9.  

    Treated like a number not a person

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Packer in Barnsley (Australia)
    Current Employee - Packer in Barnsley (Australia)

    I have been working at ASOS part-time (more than 3 years)

    Pros

    best things are meeting people, i have so many new friends from all walks of life

    Cons

    some jobs are quite repetative,long hours, managment/some team leaders treat you as a number and not as a person, some people forget its not actually asos we work for, at the min its ndl, this company when they came in said they were great to work for, well maybe they are but they need to talk more to the workers and look why people dont stop there, as the saying goes too many chiefs n not enough indians

    Advice to ManagementAdvice

    advice to managment would be to look at some of the team leaders, the step up to team leader has gone to some of their heads, make working there nicer and the employee turn over wouldnt be so high

    Doesn't Recommend
    Neutral Outlook
  10. 4 people found this helpful  

    Sexism, racism and discrimination is rife

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ASOS (more than a year)

    Pros

    Employee perks and benefits
    Smart, new office

    Cons

    Sexist and racist comments are common (even from management) and not dealt with, people just get away with it even after complaints to HR.

    Advice to ManagementAdvice

    ONE sexist/racist or derogatory remark at any other corporate would result in dismissal. Take a leaf.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 3 people found this helpful  

    Work hard, play hard, but mind the politics!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ASOS full-time (more than 3 years)

    Pros

    Great opportunities to learn and take on big projects. So many great people and a very sociable organisation. 40% discount even on sales prices is amazing.

    Cons

    Politics are brutal - you need to be in with the in crowd and drink with the right guys to get ahead. Aggressive approach from the top sadly filters down in many places.

    Advice to ManagementAdvice

    Soften the management style from the top. Coaching beats fear every day - you'll get much more out of people who are happy and feel respected.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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