AST Fund Solutions

  www.astfundsolutions.com
  www.astfundsolutions.com

AST Fund Solutions Reviews

Updated October 6, 2014
Updated October 6, 2014
11 Reviews
2.9
11 Reviews
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Paul Torre
3 Ratings

Employee Reviews

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  1.  

    Decent job to make a bit of money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Call Center Agent in Lyndhurst, NJ
    Former Employee - Call Center Agent in Lyndhurst, NJ

    I worked at AST Fund Solutions full-time (less than an year)

    Pros

    Great hours, no weekends unless you want to do overtime.

    Cons

    Leads are down your neck, have to sign in and sign out just to use the bathroom

    Advice to ManagementAdvice

    Loosen up on your employees! You'll get better productivity.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Pressure and fast paced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Agenet in Lyndhurst, NJ
    Former Employee - Customer Service Agenet in Lyndhurst, NJ

    I worked at AST Fund Solutions full-time (more than an year)

    Pros

    Meeting new people, camaraderie and networking

    Cons

    Reading the proposals exactly as scripted and not deviate from it & to get the Shareholders/
    Stockholders to vote on the proposals.

    Advice to ManagementAdvice

    Don't wait 3 months later to review, correct, criticize Agents. Must tell them right away
    what they are doing wrong. Nepotism should not be allowed

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Great Job to Get you back on your feet

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Proxy Solicitation Agent in Lyndhurst, NJ
    Former Employee - Proxy Solicitation Agent in Lyndhurst, NJ

    I worked at AST Fund Solutions full-time (more than an year)

    Pros

    It's an easy job that pays pretty well, and offers lot of overtime during their peak times. If you are willing to work the hours, you can easily take home 700+ a week. It is a temp job, so you do have to prepare yourself for times when they will lay you off, but if you work hard it won't go unnoticed and they will call you back when it picks up again. IF your unemployed, and down on hard times, this is a great job to get you back on your feet. The job entails talking to stockholders, reading a script verbatim and getting the stockholder to vote on their proxies. Time goes fast, and if you do what you are asked, for the most part management will not bother you.

    Cons

    Occasionally Management can be a little overbearing and immature. But not to the point that you feel used or abused. Take it with a grain of salt and just keep doing your job, you'll be fine. There is a lot of gossip going on, so try to just mind to yourself and don't get to personal with anyone. You will make friends due to the proximity of how close everyone is, but just be careful with your opinions, because you never know who is friends with who, and anything you say can be misconstrued and end up on the managements desk.

    Advice to ManagementAdvice

    You should make your good longterm employees permanent.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Corporate sweatshop (Lyndhurst, NJ)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Services Representative in Lyndhurst, NJ
    Former Employee - Client Services Representative in Lyndhurst, NJ

    I worked at AST Fund Solutions full-time (less than an year)

    Pros

    Really difficult to think of ANY positives - one or two floor managers were helpful when needed.

    Cons

    Managers were the most ridiculous, overbearing, controlling and incompetent group of people I had the misfortune of "working" with. If you are not a manager, expect to be conditions like a slave-master would their herd. Managerial staff at call center completely ego driven and have very little professional business skills.

    Advice to ManagementAdvice

    Restructure from the top down because I never seen such unprofessional conduct in a corporate setting...truly disgraceful

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    A good job for someone with good work ethic.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Toplister/Team Leader in Lyndhurst, NJ
    Current Employee - Toplister/Team Leader in Lyndhurst, NJ

    I have been working at AST Fund Solutions full-time (more than 3 years)

    Pros

    High starting pay with advancements for people who work hard.
    Loads of overtime available during peak seasons.
    Flexible with work schedule if you have something to take care of or an emergency.
    If you work hard you can be promoted to different positions.

    Cons

    During slow seasons it's a short work week where sometimes you a little under 40 hours.
    They change the seating chart a lot so don't get to comfortable with your office partner.
    Break times change depending on where your sitting. 10:15 12:30 breaks can be rough when you start at 9:00

    Advice to ManagementAdvice

    Have quality assurance go easier on new agents.
    Allow open seating or a more consistent seating chart instead of always moving people around.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    LIKE ELEMENTARY SCHOOL

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Lyndhurst, NJ
    Former Employee - Customer Service Representative in Lyndhurst, NJ

    I worked at AST Fund Solutions as a contractor (less than an year)

    Pros

    Good starting pay and lots of overtime available for those who can take advantage of it. Good central location for getting to work in a fairly short drive.

    Cons

    Terrible management, poor training, poor QA sessions and employees are treated like school children. The team leads make the same pay as the customer service reps and management constantly threatens you with getting written up and being fired. It's really just a telemarketing job which is in itself easy to do. That would be fine if you didn't have to deal with management's out of control power trip. It doesn't matter how professional and respectful you are. You get told you will be written up for everything including saying hi to another employee as you pass by or sitting the wrong way. QA also deducts huge amounts of points from your call reviews if you say things like hello or goodbye or even okay. They have people stand and guard the aisles like prison guards. No self respecting adult who ever held a decent job would put up with that kind of nonsense and will not last no matter how hard you try. One day I heard a woman's voice bellowing over the team leads walkie talkies "Write up everyone who is not wearing their badge around their neck".

    Advice to ManagementAdvice

    Hire responsible adults and treat them like responsible adults. Not school children.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Poor treatment with no opportunity to advance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Lyndhurst, NJ
    Former Employee - Customer Service Representative in Lyndhurst, NJ

    I worked at AST Fund Solutions part-time (more than an year)

    Pros

    Flexible work schedule, Easy individual tasks

    Cons

    Poor treatment, no advancement opportunities, highly disorganized and poor training.

    Advice to ManagementAdvice

    Recruit and retain experienced and knowledgeable talent.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Company that uses people until they meet their quota and then fire you!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Proxy Solicitation Agent in Lyndhurst, NJ
    Former Employee - Proxy Solicitation Agent in Lyndhurst, NJ

    I worked at AST Fund Solutions full-time (less than an year)

    Pros

    Pay was pretty good for what the job is. To start they pay decent amount.

    Cons

    Once they are done meeting their requirements they lay off 90% of the people. 150+ people working between day and night shift and after two week were left with 20. They tell you its temp to full time and that the job is a few months but really from various people that got the boot like I did its about 2-4 weeks max. They say they will call you back in a few weeks if you were laid off but almost immediately you can see their ads on craigslist.

    Advice to ManagementAdvice

    Don't lie to people in regards to how long the employment really is, the best thing you can is tell them an estimated time of how long they will be around so they can plan their LIFE around the time they will have. Its almost best not to take the position because of the non existing job security.

    Doesn't Recommend
    Negative Outlook
  10.  

    Unprofessional sweat shop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service in Lyndhurst, NJ
    Former Employee - Customer Service in Lyndhurst, NJ

    I worked at AST Fund Solutions as a contractor (less than an year)

    Pros

    Honestly none .. ok there is one, the building has ample parking spots

    Cons

    90% of managers have major attitudes, highly critical micro management, work environment is awful with temperatures up and down, need to ask permission to use the bathrooms, only allowed to drink water at the desks, no cell phones allowed, strict enforcement of break times, pay is low for CSR, training program awful, no opportunity to advance, equipment and furniture old and nasty. Never seen anything so disastrous in terms of professionalism and corporate culture. Not worth it

    Doesn't Recommend
    Neutral Outlook
  11.  

    Customer Service "TEMPORARY POSITION"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Information Agent in Lyndhurst, NJ
    Current Employee - Information Agent in Lyndhurst, NJ

    I have been working at AST Fund Solutions part-time (more than an year)

    Pros

    Education = GED or better
    Good pay for the work.
    Work is "SUPER EASY"

    Cons

    Only con i have is that its a temp job that can end at anytime, but i was told that when i was hired.

    Advice to ManagementAdvice

    Get more work please so i can stay longer i love my job.

    Recommends
    Positive Outlook

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