AT&T

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AT&T Reviews in Alpharetta, GA

Updated October 14, 2014
Updated October 14, 2014
6,232 Reviews
3.3
6,232 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
2,915 Ratings

Review Highlights

Pros
  • The pay and benefits are pretty impressive for the amount of work that's required (in 316 reviews)

  • Work life balance is fantastic - they never interfere in my free time (in 163 reviews)


Cons
  • However what they don't advertise is the absolutely horrendous work/life balance (in 275 reviews)

  • Upper management will throw store management under the bus to look good to RSC's (in 294 reviews)

More Highlights

31 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Bill Print, Enclosing, and Mailing Operations Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Billing Ops Analyst in Alpharetta, GA
    Current Employee - Billing Ops Analyst in Alpharetta, GA

    I have been working at AT&T full-time (more than 5 years)

    Pros

    Excellent Benefits, Pay for Operations Management work with Telecommunications Giant.

    Cons

    Deadline Environment, Warehouse setting; not a profit center.

    Advice to ManagementAdvice

    Articles written describing the "squeezing of the middle class" ring true here as Corporate Boards need to show (net) income growth and rely heavily on expense reduction as competition squeezes margins. Individual workloads grow commensurately as head counts are reduced. Marketing needs to to address it's the impact on Bill Production: namely, insert, onsert, and bill format changes.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    AT&T more interested in bottom line than employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Systems Administrator in Alpharetta, GA
    Former Employee - Senior Systems Administrator in Alpharetta, GA

    I worked at AT&T full-time (more than 5 years)

    Pros

    Pay was decent, my team was some of the best talent in the industry bar none. Middle Management is close enough to the rest of us to care. Working from home is a huge benefit!

    Cons

    Can be very long hours, but the teleworking option offsets that and allows you to maintain a healthy work life balance.
    Every 6 months or so, your job will be in jeopardy of outsourcing.
    My manager quit when he was forced to reduce his team of 40 down to 20.
    My replacement manager was "surplussed" 2 times in the last year.
    Stability is virtually non-existent.

    Advice to ManagementAdvice

    If you don't plan to retain your internal staff, please don't lead them to believe they have a chance. The latest offshoring effort resulted in letting go of 80% of the people released from their current positions. That sends a clear message, you care more about making a buck for the share-holders than you do about American Jobs. Enjoy your shiny new Lamborghini.
    I'm not sure of Randalls knowledge or involvement, but he should know that having a change in the 2020 roadmap, and claiming "find a good position" right before a massive hiring freeze sends a mixed message. Then to add insult to injury, to find 3 positions that I actually fit, and wanted, were all denied ABOVE Pam Parisians level. The last effort was after taking a 2 week UNPAID leave of absence, just to be shot down on the last day.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3.  

    At&t scare tactics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Consultant in Alpharetta, GA
    Former Employee - Sales Consultant in Alpharetta, GA

    I worked at AT&T full-time (less than an year)

    Pros

    benefits are good
    room for growth

    Cons

    Scare tactics are used to make employees produce in a retail location

    Advice to ManagementAdvice

    encourage, motivate, mold your employees and they'll be loyal to you and your endeavors with the store.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Headed in the right direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Technical Director in Alpharetta, GA
    Current Employee - Senior Technical Director in Alpharetta, GA

    I have been working at AT&T full-time (more than 5 years)

    Pros

    AT&T is on the path of valuing people. It is a secure place to work. They are trying to figure out where they "fit" in new web based technology stack and it's exciting to watch from the inside.

    Cons

    The culture is carpet and tile. Directors and above are on carpet and everyone else is tile. Upward mobility is more who you know than what you can get done.

    Advice to ManagementAdvice

    Please pay attention to not just "WHAT" was accomplished but "HOW" it was accomplished as well.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 4 people found this helpful  

    SUCKED - but you do what you have to do.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Alpharetta, GA
    Former Employee - Project Manager in Alpharetta, GA

    I worked at AT&T full-time (less than an year)

    Pros

    Stable company that you know will be around "tomorrow".

    Cons

    Stress from the minute you walked into the door. There was not a great deal of "training", especially for people without specified background. Some superiors had less knowledge about their jobs than the people they were managing.

    Advice to ManagementAdvice

    Learn how to talk to and how to treat people. Have a plan in place instead of shooting from the hip. Make sure those in management positions know what they are supposed to be managing.
    My experience was the classic BIG DOG beating on the LITTLE DOG. Just because you are big doesn't give you the right to treat others like crap.

    Doesn't Recommend
    No opinion of CEO
  7.  

    Documented new APIs for AT&T's cloud-based developer toolkit. Created training documentation and wiki articles.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Writer in Alpharetta, GA
    Former Employee - Technical Writer in Alpharetta, GA

    I worked at AT&T as a contractor (less than an year)

    Pros

    AT&T had a great team atmosphere; fellow teammates were very helpful and shared information willingly. I was able to complete my work at home, with weekly team meetings that were held in the Alpharetta office.

    The technical writing projects were future-oriented and we used state-of-the-art technology and processes.

    AT&T prides itself on allowing employees the ability to create their own role within the team.

    Cons

    My contract was interrupted due to budgeting issues, which was frustrating. I have no other issues with the company. I truly enjoyed working there and hope to return in 2014.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    My experience with AT&T is not good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Alpharetta, GA
    Current Employee - Sales Representative in Alpharetta, GA

    I have been working at AT&T part-time (more than 5 years)

    Pros

    Benefits and company discounts pay is ok

    Cons

    Pressure employees to force customers to buy products and high quotas

    Advice to ManagementAdvice

    Stop giving unrealistic goals and promote employees faster

    Doesn't Recommend
    Disapproves of CEO
  9.  

    Architect

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solutions Architect in Alpharetta, GA
    Current Employee - Solutions Architect in Alpharetta, GA

    I have been working at AT&T as a contractor (more than an year)

    Pros

    Relaxed environement, good hourly rate for contractors. Depends how you negotiate with the vendor.

    Cons

    Will get lazy, no technology is not challenging. Lot of outsourcing so job is not guaranteed..

  10.  

    Fairly decent.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Account Manager in Alpharetta, GA
    Former Employee - Senior Account Manager in Alpharetta, GA

    I worked at AT&T full-time (more than an year)

    Pros

    The company has so many organization within the AT&T corporate. So there are very many career paths to choose.

    Cons

    High turnover due to the need to consistently turn out numbers as opposed to training an producing high quality personnel. Although there are multiple career paths no is no defined path.

    Advice to ManagementAdvice

    Management needs to place a heavy emphasis on joint effort (teaming and supporting). Focusing on career path and how this will improve the companies image. I think management should read Execution, an extremlly good book bu Larry Bossidy and Ram Charan.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Great Co to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in Alpharetta, GA
    Current Employee - Senior Manager in Alpharetta, GA

    I have been working at AT&T full-time (more than 10 years)

    Pros

    Great pay, work-life balance and benefits

    Cons

    none that i can think of

    Advice to ManagementAdvice

    none from me at this time

    Recommends
    Positive Outlook
    Approves of CEO

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