AT&T Reviews

Updated July 28, 2015
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3.5
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AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
286 Ratings

Pros
  • Good (but not great) pay and benefits (in 316 reviews)

  • Good work life balance (varies by specific department) (in 163 reviews)

Cons
  • They also make it nearly impossible to have a good work/life balance (in 275 reviews)

  • Upper management will pull the layoff trigger at any given moment (in 294 reviews)

More Pros and Cons

553 Employee Reviews

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  1. Excellent strong company, just not customer service oriented

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Small Business Solutions Specialist in Lithia Springs, GA
    Former Employee - Small Business Solutions Specialist in Lithia Springs, GA

    I worked at AT&T full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Awesome benefitts, Excellent 401K, Top training classes

    Cons

    Company is only interested in selling more products, instead of fixing the customer's issues, & you are held responsbile for it.

    Advice to Management

    It would be nice to actually not care about making just making the numbers! CSR's are people too!


  2. Lead Advertising Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Advertising Manager in Atlanta, GA
    Former Employee - Lead Advertising Manager in Atlanta, GA

    I worked at AT&T full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Dream advertising job: large budgets, brand open to innovation and trying new things. I had so much pride in working for this company and gained invaluable experience. Great benefits and so many opportunities within the company.

    Cons

    Leadership lacks strategic focus. Very reactionary vs. being an industry leader. Competitive environment (also a pro for working here). Heavy workloads, need to stay connected 24/7.


  3. Good Company Overall

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Data Steward/Level I Manager in Atlanta, GA
    Current Employee - Technical Data Steward/Level I Manager in Atlanta, GA

    I have been working at AT&T (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Pays well with good benefits to include employee discounts and other small benefits. This is an excellent company stay with for an entire career. The company focuses on having adaptable employees with many skill sets, and will allow you opportunities to learn new skills and move into different business units if you so choose.

    Cons

    Telecommuting policy is very vague, and places emphasis on reporting to the office to promote collaboration. This would not be a problem if your team worked in the same location, but that is not the case the vast majority of the time. With dispersed teams in place, remote work should be much more flexible.

    Advice to Management

    Spend less money on developing and refining collaborative software if your intention is to have your workforce report to the office.


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  5. Good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Senior Technical Architect in Atlanta, GA
    Current Contractor - Senior Technical Architect in Atlanta, GA

    I have been working at AT&T as a contractor (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good people, interesting technologies to work with / on. Apache Camel, Jaxb, Groovy, Java (of course), Cassandra, Oracle. They gave me a high end Macbook pro 15 for my development machine.

    Cons

    Requirements can be ill defined or non-existent. Their are too many silos which means you have too many chains of management that has to be involved in almost every decision and it slows things down quite a bit.

    Advice to Management

    Streamline. Reduce the number of departments and thus managers that feel the need to control everything. Make decisions faster to improve time to market . Don't furlough contract workers.the good ones will leave for better offers.


  6. Co-workers made the job Fun

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Client Specialist in Atlanta, GA
    Former Employee - Senior Client Specialist in Atlanta, GA

    I worked at AT&T

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great place to work, but it was the people that I worked with that's for the job seem more of a hobby.

    Cons

    Very busy most of the time. Any and most networking or self development was an investment in myself.

    Advice to Management

    You should change your approach in how you lay entire departments off work. I felt that I was a very dedicated and loyal employee and feels as if the company just threw our entire group with the garbage.


  7. Helpful (1)

    AT&T Network Engineer Environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Network Engineer in Atlanta, GA
    Current Contractor - Network Engineer in Atlanta, GA

    I have been working at AT&T as a contractor

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Nice working environment. Management doesn't micro manage.

    Cons

    Upper management is overly political. To many departmental augmentations to ever feel secure.

    Advice to Management

    Downsize managerial head counts.


  8. Great Place to Work Overall

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Development Engineer in Atlanta, GA
    Current Employee - Senior Product Development Engineer in Atlanta, GA

    I have been working at AT&T full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Competitive salary, great benefits, flexibility, service discounts, coworkers, contemporary office space, transparency, bonuses,

    Cons

    Constantly changing management and reorganization, very few advancement opportunities, politically motivated strategies, disorganized, tons of admin tasks for every employee makes it difficult to complete actual job tasks and projects.

    Advice to Management

    Incentivize employees by working to promote them for excellence, reduce required admin tasks, work on solidifying leadership and reduce executive replacement, acknowledge excellence in the workplace.


  9. Mobilizing your world?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Jonesboro, GA
    Former Employee - Retail Sales Consultant in Jonesboro, GA

    I worked at AT&T full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    AT&T offers great pay, incentives, bonuses!! Great start to what can become your career home. Loved my team!! Shout out to SNELLVILLE, GA!! The environment and experience is well worth it. Give it your all, ask questions when you have doubts, and execute to meet sales goals!!

    Cons

    However, the attendance tracking system is a bit unfair, especially when you have valid reasoning for missing and/or being late to work. Your life doesn't stop for your job. Also, management can become complacent and not care about the better accomplishments for the store. Management can also play favorites or have cliques. Sometimes they will have you stay passed your scheduled time without considerably asking. Some of the policies are a bit tedious, but not enough to not consider working there.

    Advice to Management

    Please guys, stay on top of the training and new product info so that if your employees have questions, you'd know better than anyone how to handle any given situation. Also, make sure everyone receives the same amount of attention towards development. Please hire people who care about their jobs and not those only wanting to collect a paycheck. Other than that, be the leaders!!


  10. Helpful (1)

    Sr. IT Project Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior IT Project Manager in Atlanta, GA
    Current Employee - Senior IT Project Manager in Atlanta, GA

    I have been working at AT&T full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Working multiple projects improves your skill set.

    Cons

    Typical year would include working 14-20 hour days, 7 days a week.


  11. Great Pay - Lots of Work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at AT&T (More than 10 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great pay and benefits with advancement options.

    Cons

    Micro managed and doing the job of 7 people while only getting paid for 1!

    Advice to Management

    Stop changing the commission. Treat your employees well and they will in turn great your customers well.



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