AT&T

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AT&T Reviews in Atlanta, GA

Updated September 17, 2014
Updated September 17, 2014
5,638 Reviews
3.3
5,638 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
2,615 Ratings

Review Highlights

Pros
  • The pay and benefits are pretty good for a job you can walk into from high school (in 268 reviews)

  • Work life balance is fantastic - they never interfere in my free time (in 140 reviews)


Cons
  • Work-life balance is the biggest struggle because of the long retail hours (in 212 reviews)

  • Upper management will throw store management under the bus to look good to RSC's (in 254 reviews)

More Highlights

392 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Hard to compete with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Leadership Intern  in  Atlanta, GA
    Current Employee - Retail Leadership Intern in Atlanta, GA

    I have been working at AT&T full-time for less than a year

    Pros

    The training is great. They truly want to develop and promote you within the company. The benefits are incredible too. Think about it, how often do you see AT&T for any sports events? Discounts for all types of events, plan, and new products in a great plus. They have full coverage of benefits as well. Company culture is also great. Upper management, including the regional president, presidents, and CEO are extremely humble; like talking to your best friend's dad. Humility is an important trait many people have within the company.

    Cons

    Work life balance at first if you start in retail, but that is with any retail job. It starts adjusting as you go along with the job once you train your assistant managers to run a store without you.

    Advice to ManagementAdvice

    Love the development of your people.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Customer Service Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network Customer Service  in  Atlanta, GA
    Current Employee - Network Customer Service in Atlanta, GA

    I have been working at AT&T full-time for more than 10 years

    Pros

    Great tools avaiable to provide a great customer experience.

    Cons

    Disconnect between upper management and front line employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    RUN

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive  in  Atlanta, GA
    Former Employee - Account Executive in Atlanta, GA

    I worked at AT&T full-time for less than a year

    Pros

    The compensation is ok for training the training program!

    Cons

    They treat you horrible! Upper management is satisfied by watching you struggle!

    Advice to ManagementAdvice

    Stop making the test subjective, you are losing talent!

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5.  

    Excellent Growth Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SCM SME  in  Atlanta, GA
    Former Employee - SCM SME in Atlanta, GA

    I worked at AT&T as a contractor for more than 5 years

    Pros

    Good and variety of Projects to work
    Excellent Team work
    Some of the top management cadets have drive and vision for new technological horizons

    Cons

    You need to be in right circle to get opportunity
    Some of the Work is stagnant for years

    Advice to ManagementAdvice

    Technical Leadership should be based on merit and amount/quatlity of new ideas proposed.
    With little history in organization, sometimes ideas are not heard cause the voice does not reach to right people.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Good overall experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineering Intern  in  Atlanta, GA
    Current Employee - Engineering Intern in Atlanta, GA

    I have been working at AT&T as an intern for less than a year

    Pros

    Work from home every day of the week, laid back office environemtn

    Cons

    Not enough work to do

    Advice to ManagementAdvice

    Make sure the interns have more projects to work on

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Incredible industry. Incredible bureaucracy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Professional Network Planning Engineer  in  Atlanta, GA
    Current Employee - Professional Network Planning Engineer in Atlanta, GA

    I have been working at AT&T full-time for more than 3 years

    Pros

    Smartphones and location-based services are the future and AT&T is in the middle of it.

    Cons

    Too many silos and inefficiencies. People don't get work done well here. 80/20 rule holds true.

    Advice to ManagementAdvice

    Invest in standardizing processes and systems for workflow and data management across the company.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Definitely one of the best experiences I ever had; I recommend AT&T to anyone.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern  in  Atlanta, GA
    Former Employee - Intern in Atlanta, GA

    I worked at AT&T as an intern for less than a year

    Pros

    treat employees better than customers, and they treat the customers very well.
    the benefits and company perks are endless

    Cons

    typical corporate America problems
    Often I felt like a robot with a routine

    Advice to ManagementAdvice

    Get rid of much of the pointless work human resources is doing.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Hiring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - ATT Customer Service Representative  in  Atlanta, GA
    Former Employee - ATT Customer Service Representative in Atlanta, GA

    I worked at AT&T part-time for more than 3 years

    Pros

    I love working with customers and it was a work home position

    Cons

    contract position and would have like to have been hired.

    Advice to ManagementAdvice

    trainers were not very friendly

    Recommends
    Positive Outlook
  10.  

    Do not care for employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - RF Engineer III  in  Atlanta, GA
    Former Employee - RF Engineer III in Atlanta, GA

    I worked at AT&T full-time for more than 5 years

    Pros

    Stable, ok salary and benefits, good work life balance, all the necessary trainings provided and job is relatively stable with low chances of lay offs.

    Cons

    Do not care much about employees. More focus on contractors. If your boss is good then life is good but if he is a jerk (like my previous boss) work life sucks.

    Advice to ManagementAdvice

    Start caring about employees

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Content Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Content Manager  in  Atlanta, GA
    Former Employee - Content Manager in Atlanta, GA

    I worked at AT&T as a contractor for less than a year

    Pros

    Supervisor and managers were approachable and easy to work with. Training and on-boarding were excellent.

    Cons

    Contract positions. Contractors are treated quite differently from permanent employees. It was not clear how long you needed to be with the company or how to qualify for permanent positions.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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