AT&T Reviews in Atlanta, GA Area

Pros

Great work place
Great people to work with
Challenging environment
Continuing education opportunities always there
Diversity is valued
Great benefits

Cons

Limited promotions when you reach a certain level

Pros

Well paid with great benefits.

Cons

Upper management are on their own concept of what the world wants.

Advice to Senior Management

Listen to the workers in the field.

Pros

-Great pay for the workload
-Paid training period with a sales ramp up
-Paid vacation with great benefits
-Constant incentives to win devices, tablets, tickets to sporting events.

Cons

-Advancement is often halted if your doing exemplary sales
-Large amount of nepotism, its pretty much impossible to earn your way up based on your sales metrics, you have to know someone and build relationships to get promoted
-The pay structure is adjusted every single year in april, and every single year it goes down for corporate retail sales reps.

Advice to Senior Management

Build your commission structure around the direction you want your sales reps going.
Stop the constant pay cuts that happen annually.
Promote from within, having an specific program in place solely used to bring in college graduates often with zero knowledge of the industry and technology for that matter to run your stores is a mostly a slap in the face to your employees. You should have enough confidence in the retail sector from the top down to train and develop internal talent.

Pros

Training, resources, have improved tremendously.

Cons

Benefits, and loyalty, communication from Senior Mgmt has changed for the worst.

Advice to Senior Management

Get more involved with your employees

Pros

- Very stable place to work
- Retirement
- Educational assistance
- Free Internet and Wireline services
- Vision Plan

Cons

- Low raises
- Average compensation
- Average benefits
- Very limited professional growth opportunities
- Management employees are not treated properly

Advice to Senior Management

Please do a better job to appreciate your people. What is the point in being one of the greatest Telecom leaders in the world, if Managers are not treated properly.

Pros

At&t overall has pretty good mgmt
relaxed atmosphere

Cons

salary lower then competition
services in building not always up to par for a fortune 500 company

Advice to Senior Management

provide more financial incentives

Pros

Competitive salary and benefits, numerous locations and job titles to pick from, universal brand name recognition, opportunity for advancement, extensive job-related training provided by AT&T at no cost to employees.

Cons

Preference given to employees who have completed formal education courses at universities and colleges, even though there are many experienced employees who are more qualified for the position.

Advice to Senior Management

I think there is an emphasis now on productivity, which is leading to declining quality and pride in workmanship in general.

Pros

This company is well run. It is stable and that is worth a lot in these unstable times. There are many job opportunities here, especially if you are willing to relocate. They sell cool products and services, especially if you are a tech nut like me. This really is a great place to work and if you take charge of your career and keep your eyes open, you can have a great future here.

Cons

Typical frustrations that can result from working for a large global corporation. But I don't feel they are specific to AT&T. Any big company that has been around for a long time can pose challenges of navigating politics, policies, etc.

Advice to Senior Management

No advice.

Pros

Great telecommunications options
technology device perks

Cons

Below standard healthcare benefits
Poor Leadership direction
Highly political environment

Pros

Benefits and for individuals with no desire to advance career

Cons

Management suffers from the inability to execute on strategies, typically poorly designed

Advice to Senior Management

Implement metrics that clearly measure employee performance and add value to the company. There is too much activity that provides no quantifiable value to the growth of the business.