AT&T

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AT&T Reviews in Atlanta, GA

Updated December 19, 2014
Updated December 19, 2014
6,250 Reviews
3.3
6,250 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
2,925 Ratings

Review Highlights

Pros
  • The pay and benefits are pretty impressive for the amount of work that's required (in 316 reviews)

  • Work life balance is fantastic - they never interfere in my free time (in 163 reviews)


Cons
  • However what they don't advertise is the absolutely horrendous work/life balance (in 275 reviews)

  • Upper management will throw store management under the bus to look good to RSC's (in 294 reviews)

More Highlights

433 Employee Reviews Back to all reviews

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  1.  

    Great experience nice environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Manager in Atlanta, GA
    Former Employee - Program Manager in Atlanta, GA

    I worked at AT&T

    Pros

    Ability to work remote--providing a better work - life balance.

    Cons

    I had no challenges with working at AT&T

    Advice to ManagementAdvice

    Keep up the good work!!!

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AT&T Retail Sales Consultant in Atlanta, GA
    Current Employee - AT&T Retail Sales Consultant in Atlanta, GA

    I have been working at AT&T full-time (less than an year)

    Pros

    - Lots of money to be made
    - Most of the time if you close you won't be there past 9
    - free work phone
    - great discounts on products.

    Cons

    - Lots of Micro managing
    - Too much to sell
    - Too many sales reps on the floor at one time

    Advice to ManagementAdvice

    Stop micro managing and doing your observations every ten seconds.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    big company many departments operate outside of corporate guide lines

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Atlanta, GA
    Former Employee - Project Manager in Atlanta, GA

    I worked at AT&T

    Pros

    flexible at times, yearly bonus during good times

    Cons

    some managers are not professionals

    Advice to ManagementAdvice

    bottom up information would go very far if it the information could get to management

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great people to work with, competitive advancement opportunities, non-competitive salary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Project Manager in Atlanta, GA
    Current Employee - Lead Project Manager in Atlanta, GA

    I have been working at AT&T full-time (more than 3 years)

    Pros

    The attitude and desire to develop is evident among the organization I am part of. I enjoy the people and have found it easy to make connections which make it easier to do my job.

    Cons

    Compensation is an issue at AT&T. It's not competitive, but expectations are very high. Also, it's easy to see bonehead mistakes that the company makes and frustrating that there isn't a way to make those opinions heard.

    Recommends
    Neutral Outlook
  6.  

    AT&T falls short on taking care of current employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Atlanta, GA
    Current Employee - Account Manager in Atlanta, GA

    I have been working at AT&T full-time (more than 3 years)

    Pros

    Decent insurance
    Acceptible vacation days
    Plethora of products and services to sell
    Huge established customer based

    Cons

    Compensation is weak and below competitors
    Horrible support team to assist with sales/account team
    Modules are not in tune with comp plan (large vpn leads for small rural clinics do not work)
    Management is not connected to teams or customers

    Advice to ManagementAdvice

    Management needs to address customer service and minimize the layers that are sales prohibitive. Also, management asks folks to do way too much with less. Horrible business module.

    Doesn't Recommend
    Negative Outlook
  7.  

    Frustrating. Surrounded by working level talent and opportunity, while hog-tied by the legacy business and its process.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Atlanta, GA
    Current Employee - Director in Atlanta, GA

    I have been working at AT&T

    Pros

    Brilliant, hard-working people at the working level. Amazing assets that could position the company well for future success. Phenomenal customer base. Pension plan (for some employees ... For now).

    Cons

    Lack of corporate courage and risk-taking at the executive level. The company is too risk-adverse and tied to legacy processes and regulation to do what it needs to to effectively compete with its new over-the-top adversaries. Once you are in the company promotion and pay increase opportunity are laughable, even for top performers. Even a promotion earns you no more than a 10% pay increase. Annual raises for top performers average about 2%, if you are fortunate. You have to leave the company to be paid a fair market wage. People are not treated as the company's greatest assets.

    Advice to ManagementAdvice

    AT&T needs to wake up and realize what its businesses, leaders and competitors of the future really look like, then act accordingly. It needs to go to war, particularly in the regulatory arena, and fight the battles it needs to in order to fairly compete with OTT players, before it finds itself at a gunfight with only a knife and becomes "even dumber pipe". If AT&T doesn't learn to take healthy risks and play in this arena, we will all sadly be writing memoirs someday soon about "how the giant fell."

    Doesn't Recommend
    Negative Outlook
  8.  

    Not the best experience, but I made money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in Atlanta, GA
    Former Employee - Intern in Atlanta, GA

    I worked at AT&T as an intern (less than an year)

    Pros

    Compensation was on par for a typical internship. Hours were standard 9-5 so work/life balance was fine.

    Cons

    Did not fulfill promises and requirements set forth in the job description. Company culture was not suitable for me or any other person under 30 I would venture to say.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    huge corporation, high glass ceiling....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Account Executive in Atlanta, GA
    Former Employee - Business Account Executive in Atlanta, GA

    I worked at AT&T full-time (more than 3 years)

    Pros

    good perks and rewards for top performers. good health plan.

    Cons

    with such a big company, it's very easy to stepped on. Not much emphasis on career development and personal growth. It's all about results, and if you aren't producing, then you are ignored.

    Advice to ManagementAdvice

    more training sessions and workshops from SMEs.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10.  

    Retail Leadership Development Program

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Leadership Development Program in Atlanta, GA
    Current Employee - Retail Leadership Development Program in Atlanta, GA

    I have been working at AT&T full-time (less than an year)

    Pros

    The amount of knowledge and guidance they give you is phenomenal. The training for this program is AWESOME!!! They give you multiple opportunities to speak to the senior management of the company. I have seen a lot of personal growth within myself and I am grateful for that.

    Cons

    They are never fully clear on their expectations and oft hold double standards. Favoritism is a major problem in this program. If you are not constantly kissing up to management they will try and find a reason to get rid of you. Leadership needs to practice what they preach when it comes to the leadership models they teach.

    Advice to ManagementAdvice

    Diversity inclusion needs to be reviewed in this program.

    Recommends
    Approves of CEO
  11.  

    Great so far

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AT&T Retail Sales Consultant in Milton, GA
    Current Employee - AT&T Retail Sales Consultant in Milton, GA

    I have been working at AT&T full-time (less than an year)

    Pros

    Great starting pay endless opportunities and great benefits for retail

    Cons

    Takes for ever to get hired from the time you apply

    Approves of CEO

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