AT&T

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AT&T Reviews in Bloomington, MN

Updated November 2, 2014
Updated November 2, 2014
6,105 Reviews
3.3
6,105 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
2,860 Ratings

Review Highlights

Pros
  • The pay and benefits are pretty impressive for the amount of work that's required (in 316 reviews)

  • Work life balance is fantastic - they never interfere in my free time (in 163 reviews)


Cons
  • However what they don't advertise is the absolutely horrendous work/life balance (in 275 reviews)

  • Upper management will throw store management under the bus to look good to RSC's (in 294 reviews)

More Highlights

4 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Associate Director in Bloomington, MN
    Current Employee - Associate Director in Bloomington, MN

    I have been working at AT&T full-time (more than 10 years)

    Pros

    co-workers, paid time off and excellent benefits

    Cons

    lack of promotion opportunities for front line employees

    Advice to ManagementAdvice

    stay in tune with front line employees and what they deal with every day

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good for new to work force employees...bad for families employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Bloomington, MN
    Former Employee - Sales in Bloomington, MN

    I worked at AT&T full-time (more than 5 years)

    Pros

    Massive amounts of training...you will never run out of training options, be it mandatory or voluntary.

    Cons

    60-70 hour weeks, benefits are average at best, management is defensive and spontaneous, aged systems and processes that do not fit with today's technology, poor service management which is customer effecting.

    Advice to ManagementAdvice

    The services which seem to be cutting edge are 5 years late out of the gate. 3rd party call centers may save money but they are destroying the companies image and customer faith.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    Decent place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CsrII in Bloomington, MN
    Current Employee - CsrII in Bloomington, MN

    I have been working at AT&T full-time (more than 5 years)

    Pros

    they train employees well enough

    Cons

    management mishandled some HR issues involving conflicts between employees

    Advice to ManagementAdvice

    let HR handle issues between employees. that's one of the things HR is there for

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Att mobility store manager job review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Store Manager in Bloomington, MN
    Current Employee - Store Manager in Bloomington, MN

    I have been working at AT&T

    Pros

    Pay is good. fun working environment. A lot of training for your position is offered. Good benefits.

    Cons

    work/home balance is tough to have while employed by this company! also can be stressful just like any other job.

    Advice to ManagementAdvice

    Be single and do not have a family.

    Recommends
    Approves of CEO

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