AT&T
3.1 of 5 5,201 reviews
www.att.com Dallas, TX 5000+ Employees

AT&T Reviews

Updated Jul 10, 2014
All Employees Current Employees Only

3.1 5,201 reviews

                             

56% Approve of the CEO

AT&T Chairman and CEO Randall L. Stephenson

Randall L. Stephenson

(2,373 ratings)

53% of employees recommend this company to a friend
5,201 Employee Reviews
in

Review Highlights

Pros:
  • "The pay and benefits are pretty good for a job you can walk into from high school"
    in 249 reviews
  • "Work life balance is fantastic - they never interfere in my free time"
    in 131 reviews
Cons:
  • "There's no work life balance, which doesn't help the mood at the store in anyway"
    in 185 reviews
  • "Upper management will throw store management under the bus to look good to RSC's"
    in 241 reviews
  • Show more review highlights

Reviews

    • Culture & Values
           
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    • No Opinion of CEO

     

    Plenty of opportunity, plenty of change.

    Manager-Technical Customer Service (Former Employee)
    Indianapolis, IA

    ProsA large world-wide company with great pay and benefits.

    ConsThe company is in the process of retooling itself for the future, so change is constant on all departments.

    Advice to Senior ManagementThe people making the decisions on how and when to change aren't in touch with the front line people. Changes are made much more difficult for the customers because we don't operate as one company.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    Fantastic

    Customer Service Representative (Current Employee)
    Springfield, IL

    ProsThe job, the challenge, the pay the services

    ConsSurplusing, the hours, the weekend hours, time off

    Advice to Senior Managementnone

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    Great work atmosphere, benefits, and pay!

    Retail Sales Consultant (Current Employee)
    Syracuse, NY

    ProsIt is hourly and commission based pay. You are under a union as a Rep and get 6 month raises. You meet your goals you'll be making around $41K/year. If you show interest in the company and meeting/exceeding goals you will move up quickly. Great benefits and vacation after 6 months.

    ConsYou work long shifts but it's worth the money! With promotion you have to be in your current position for at least 1 year but that's so no one is set up for failure.

    Advice to Senior ManagementSometimes they have to see things as a reps perspective with customers.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    AT&T OK

    Anonymous Employee (Current Employee)

    ProsLong standing company helps resume

    Conslower end payscale and it is not going up

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    work hard play hard

    Anonymous Employee (Current Employee)

    Prosgreat pay for customer service related job. If you work hard, and do your job, youre almost guaranteed to do well within the company.

    Conscut throat environment with other sales reps in the store. Unfortunately, decreasing commission as time with company goes on.

    Advice to Senior Managementallow for more upward movement within the company. many people are stuck in certain positions because of their tenure within the companyu

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    Excellent

    Manager (Former Employee)
    Las Vegas, NV

    ProsAbility to move to various position
    Ability to learn
    Excellent training
    Benefits

    ConsLong extended hours in salaried position

    Advice to Senior ManagementNo specific advice this is an excellent company

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    Great experience with some bumps in the road.

    Computer Programmer (Former Employee)
    Saint Louis, MO

    ProsVery flexible work environment, and given freedom to do your job without constant supervision.

    ConsHad to survive several downsizing, outsourcing, and off-shoring efforts.

    Advice to Senior ManagementI thought management was quite good, and would tell them to continue on the same path.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    Excellent Career Company

    AREA SALES MANAGER (Former Employee)
    New Orleans, LA

    ProsThis is a company with many venues for career advancement

    ConsThis is a very diverse company and you need to be willing to take charge.

    Advice to Senior ManagementGreat Company. This company keeps ahead of the market and is seen as a Leader in many industries

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    It has been an always expanding experience, a lot of movement inaide the company and great grow opportunity

    Anonymous Employee (Current Employee)

    ProsGreat benefits, 401 (k) with great investment opts like a brokerage account that lets u invest more in your future, great union, great incentives, self services for everything, good health care for the family and good selection of work shifts.

    ConsChallenges may vary depending on the type of job you are doing.

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    • Culture & Values
           
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    Best job I've ever had

    AT&T Mobility RSC (Current Employee)
    Nashville, TN

    ProsGreat pay, in depth training, great products and services

    ConsThe only con os that you have to work there 6 months to get insurance

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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