AT&T Reviews in Dallas-Fort Worth, TX Area

Pros

One of the best thing about working for AT&T is that it is such a large company. If at anytime you feel that your career is not progressing as you had hoped it would, there are many other opportunities that are available to you.

Cons

Because of the size of AT&T it is really easy to get lost amongst the rank and file unless you are big on self-promoting. I would prefer to do great work and get noticed for it than to do great work and tell my boss about what I did.

Advice to Senior Management

AT&T offers a "Learning with Distinction" program in which all the high-level leaders of the company give their own opinions about the state of the business and teach you about what they do. I dont think any other company has the leadership that would take the time to do this and for that I applaud AT&T.

Pros

Benefits, discounts, little travel, some good people

Cons

Highly political, promotion is not merit-based, audit approach is not standardized, former technitians promoted to management positions without education.

Advice to Senior Management

Offer management classes to people promoted to management positions. Corporate employees cannot be treated as technitians.

Pros

Mon - Fri 8-5 Work Week. You get time to have a personal life. Good Compensation if you sell new business. AT&T is a Recognizable Brand

Cons

Micro Managed,High Pressure, Unrealistic Company Expectations,Right hand doesnt know what the left hand is doing,Too many products & not enough time & preperation to sell them

Advice to Senior Management

Get in the trenches with the sales reps. Never met so many "Sales managers" that never "sold Jack". You guys are mainly "Cheerleaders &Score Keepers"

Pros

Great place to work, good people,

Cons

more internal promotion opportunities would be great

Advice to Senior Management

more internal promotion

Pros

Good pay is about all

Cons

Not much freedom to make mistakes. Catch -22 policies. Gotcha mentality between Union and Company. No personal life. give up everything for company and get told "you doing ok, but we need a little more", especially when you comein on time, every day and never leave early and work hard. otherwise, its ok job if you want to worry about getting fired.

Advice to Senior Management

Quittrying to create some , new robot worker type and treat employees like you would if it was your son or daughter as a prem tech!

Pros

Big company with opportunities to make internal career changes
Strong commitment to diversity
Company matches charitable contributions
Some flexibility in health insurance options
Lots of reorgs which can be pro or con
Decent but not great salaries
Some flexibility for telecommuting

Cons

Absurdly cheap in some areas like charging for bottle water "water club" and travel per diem of $42/day regardless of location
Lots of legacy "lifers" who have been there 25+ years who struggle to keep up with new product lines.
Limited career growth opportunities with 2 mergers in past 5 years resulting in top heavy org charts.
Management health care package is worse and more expensive than union package. Excuse was there is only so much budget for health costs and union can negotiate.
HR policy of requiring a "release" from current boss can be career killer if boss doesn't want you to leave.
Company culture promotes generalists over subject matter experts resulting in management that is in theory interchangeable but clueless of what their staff does.
Matrix management system means any new initiative is like an Italian government with continuous negotiations, meetings and threats. Anyone in core team can say "no" even if not directly impacted.
Management expected to complete 200 hours of strike job replacement courses in addition to regular duties with no extra pay

Advice to Senior Management

Need to hire non- telco executives who value results not process.
IT is hopelessly dysfunctional and should be accountable to business units. IT is too process driven to be effective in competitive world. Business units are charged full rates by IT and Engineering regardless of completion rate or accuracy with no recourse.
One AT&T is a fantasy for interdepartmental initiatives.

Pros

sometimes there are flexible hours

Cons

low pay compared to competition,
no room for promotion,
have cut back on bonuses,
have cut back on most all perks,
no incentive to work hard,
no employee investment or appreciation or interest to retain employees.

Advice to Senior Management

very heavy bureaucratic process structure,
leadership has a very insular mentality when it comes to staying competitive on the Wireline/broadband, and IPTV side – very out of touch with industry trends.

Pros

Benefits are better than most companies

Cons

The pay has been slashed making it impossible to earn a paycheck

Advice to Senior Management

Quit and let real management take over

Pros

Work/life balance, limited travel, flexible work hours, limited telecommuting, if necessary; casual attire, job exposure throughout the company with senior management

Cons

Limited growth opportunities, inconsistent management direction and performance standards, limited professional development, wide differences in salaries between employees performing the same job, increased responsibilities without promotion

Pros

It's a large company with solid financial statements and customer base making it recession proof. One does not have to worry about job loss.

Cons

It's a large company with lots of red tape. Unfortunately, your professional career can be put on hold because "the needs of the business" dictate it.

Advice to Senior Management

Leadership has already started this but they should focus more on trying to develop existing employees, especially the lower management group (94% of total management).