AT&T

  www.att.com
  www.att.com

AT&T Reviews in Farmington, NM

Updated October 18, 2014
Updated October 18, 2014
6,250 Reviews
3.3
6,250 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
2,925 Ratings

Review Highlights

Pros
  • The pay and benefits are pretty impressive for the amount of work that's required (in 316 reviews)

  • Work life balance is fantastic - they never interfere in my free time (in 163 reviews)


Cons
  • However what they don't advertise is the absolutely horrendous work/life balance (in 275 reviews)

  • Upper management will throw store management under the bus to look good to RSC's (in 294 reviews)

More Highlights

2 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Decent job if you enjoy stress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Consultant in Farmington, NM
    Current Employee - Retail Sales Consultant in Farmington, NM

    I have been working at AT&T full-time (more than 8 years)

    Pros

    Good pay, benefits are pretty decent.

    Cons

    You are constantly under stress. Both from customers as well as management. If you feel that this situation is acceptable, you may do well.

    Advice to ManagementAdvice

    Help your employees deal with their stress. Don't stress your employees either.

    Doesn't Recommend
    Neutral Outlook
  2. 1 person found this helpful  

    Think twice before applying!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Retail Sales Consultant in Farmington, NM
    Current Employee - Retail Sales Consultant in Farmington, NM

    I have been working at AT&T

    Pros

    Compensation is very competitive compared to other jobs around the area that do not require any education beyond high school

    Paid bi weekly when we finally went union instead of the 6th and 15th when we were not union

    Union benefits have a lower deductible than directly through AT&T

    Cons

    Meetings scheduled last minute

    Early morning weekend meetings which is hard for parents

    You start each month in the negative numbers. Some months you are up to -15

    We can not activate service for a large number of potential customers who live outside of our service area on the nearby reservation. If we do accidentally activate service, they get shut off for roaming which results in another chargeback.

    There are too many metrics that you are accountable for. At last count there were at least 12.

    There is always a new initiative coming out that you will soon be accountable for.

    Advice to ManagementAdvice

    Keep employees in the loop! I can find information on upcoming AT&T phones and plans online way before I can using our own internal portal! Relax on the metrics. Employees can only do so much with each customer. Regional management needs retraining. When confonted about our concerns employees were told to suck it up or quit because we weren't going to find anything better paying in the area.

    Doesn't Recommend
    Disapproves of CEO

Work at AT&T? Share Your Experiences

AT&T

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.