56% of the CEO
Randall L. Stephenson
1 person found this helpful
Pros – Compensation is very competitive compared to other jobs around the area that do not require any education beyond high school
Paid bi weekly when we finally went union instead of the 6th and 15th when we were not union
Union benefits have a lower deductible than directly through AT&T
Cons – Meetings scheduled last minute
Early morning weekend meetings which is hard for parents
You start each month in the negative numbers. Some months you are up to -15
We can not activate service for a large number of potential customers who live outside of our service area on the nearby reservation. If we do accidentally activate service, they get shut off for roaming which results in another chargeback.
There are too many metrics that you are accountable for. At last count there were at least 12.
There is always a new initiative coming out that you will soon be accountable for.
Advice to Senior Management – Keep employees in the loop! I can find information on upcoming AT&T phones and plans online way before I can using our own internal portal! Relax on the metrics. Employees can only do so much with each customer. Regional management needs retraining. When confonted about our concerns employees were told to suck it up or quit because we weren't going to find anything better paying in the area.
No, I would not recommend this company to a friend
At AT&T, our passion to serve extends beyond our customers to our employees. Our people have helped to make us the No. 1 communications company in the world, and in return, we work hard to maintain our competitive… — Full Overview
Provided by employer [?]
Your feedback has been sent to the team and we'll look into it.
Your response will be removed from the review – this cannot be undone.
Simply post an anonymous review for a current/former employer or recent interview experience. Your post is anonymous – and if you're worried someone will be able to identify your review, you can even post without telling us your job title and location. Learn More.
No thanks –