AT&T Global Network Services

  globalnetwork.support.att.com
  globalnetwork.support.att.com

AT&T Global Network Services Reviews

Updated September 30, 2014
Updated September 30, 2014
9 Reviews
3.9
9 Reviews
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3 Ratings

Employee Reviews

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  1.  

    One of the fastest growing company in the IT field.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Engineer
    Current Employee - Lead Engineer

    I have been working at AT&T Global Network Services full-time (more than 5 years)

    Pros

    Continuous improvement in telecommunication solutions.

    Cons

    Relocation is not supported from EU to US.

    Recommends
    Negative Outlook
  2.  

    Universal agent

    Current Employee - Universal Agent in Tampa, FL
    Current Employee - Universal Agent in Tampa, FL

    I have been working at AT&T Global Network Services part-time (more than an year)

    Pros

    Flexible Hours
    Clean Building
    Fantastic Janitorial Staff

    Cons

    It's a call center...
    Deal with stupidity
    Horrible Business Model - need serious business process improvement

    Advice to ManagementAdvice

    Should allow for more upper movement and training opportunities.

  3.  

    Good Company to start Career with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Hyderābād (India)
    Current Employee - Anonymous Employee in Hyderābād (India)

    I have been working at AT&T Global Network Services full-time (more than 3 years)

    Pros

    Salary is concerned part here.. Salary hike will be more

    Cons

    Growth here is somewhat doubtful otherwise everything is fine

    Recommends
    Neutral Outlook
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  5.  

    Good enviroment to grow up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network Specialist Second Level in Brno (Czech Republic)
    Current Employee - Network Specialist Second Level in Brno (Czech Republic)

    I have been working at AT&T Global Network Services full-time (more than an year)

    Pros

    The company offer good enviroment and opportuities for internal trainings, the job is interesting and the salary is fine
    A lot of events are organized such as team buldings, parties, sports days

    Cons

    Sometimes tasks and activities are repetitive and procedures too complicated
    Difficult to move the an higher position inside the company

    Advice to ManagementAdvice

    I suggest to support employees to move inside the company in other position where they are not satisfied, it's not good that people are leaving to have more opportunities, the company should help with a career plan

    Recommends
  6.  

    Great company, a big brand name, good benefits, and takes quite good care of its employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Hong Kong (Hong Kong)
    Current Employee - Anonymous Employee in Hong Kong (Hong Kong)

    I have been working at AT&T Global Network Services full-time (more than 8 years)

    Pros

    Good work/life balance for most and even in . Pay for most are within or little above industry average. office politics are minimum. Most managers are OK and reasonable and depends on your organization management, some management are really proactive to raise their organization profile and stance.

    Cons

    My manager is a real nice fella but totally lacking leadership and social skills. He doesn't know how to lead or delegate. My appraisals has been outstanding for the last 10 years and received numerous accolades from other orgaanizations within that I collaborated with. Yet, I don't get promotion or band upgrade. My manager knows my greastest skills but failed to create a role for me. My so called team leader is also lacking leadership skills and don't have the operations knowledge or mindset.

    Advice to ManagementAdvice

    Give the subordinates a role to play acknowledge their skills, praise them when they do a outstanding job and correct them when they do it wrong, go out and reach out to them, communicate often on even a casual level otherwise the appraisal and one -one meetings are pointless. A manager cannot be an introvert. Communication is two-way!

    Neutral Outlook
  7.  

    AT&T is a great employer!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T Global Network Services full-time (more than an year)

    Pros

    great employer, employee driven, high employee satisfaction rate, fair environment to work at

    Cons

    corporate world can be demanding

    Recommends
    Neutral Outlook
  8.  

    Great company where you can even plan your retirement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Firewall Expert in Hyderābād (India)
    Current Employee - Firewall Expert in Hyderābād (India)

    I have been working at AT&T Global Network Services full-time (more than an year)

    Pros

    Employee friendly policies, Nice pay, work life balance

    Cons

    No much trainings they provide

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T Global Network Services

    Pros

    Brand, Culture, Learning opportunities, Challenges

    Cons

    Slow moving workforce. Red Tape

    Advice to ManagementAdvice

    Wake the staff to be aggressive

    Recommends
    Approves of CEO
  10.  

    My position was outsourced to India

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AT&T Global Network Services

    Pros

    Ability to work from home

    Cons

    Very structured and limited work scope. Little flexibility to think outside the box or do anything creative.

    Doesn't Recommend
    Disapproves of CEO

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