AT&T Reviews

Updated August 31, 2015
85 reviews filtered by
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2.8
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Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
38 Ratings

Pros
  • Good (but not great) pay and benefits (in 316 reviews)

  • Good work life balance (varies by specific department) (in 163 reviews)

Cons
  • They also make it nearly impossible to have a good work/life balance (in 275 reviews)

  • Upper management will pull the layoff trigger at any given moment (in 294 reviews)

More Pros and Cons

85 Employee Reviews

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  1. working as a flagship store mgr

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Flagship Retail Sales Manager in Los Angeles, CA
    Current Employee - Flagship Retail Sales Manager in Los Angeles, CA
    Recommends
    Positive Outlook

    Pros

    Good money, 401k, benefits, career advancement

    Cons

    VERY VERY VERY VERY stressful


  2. Premises technician, the job sucks. You are an all technician, you are expected to do everything

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - U-Verse Premises Technician in Los Angeles, CA
    Current Employee - U-Verse Premises Technician in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    You are on your own,you meet cool nice people, decent benefits, all the O.T you can get, you go everywhere, that's all I can think of

    Cons

    Management lacks all parts of brains, their "numbers" game is unreal and nonsense, you will be treated like a you are a kid by some mentally slow named manager. You will enter homes you wish you had a space suit on and or deal with snappy customers, you will deal with all the stupidity because if you don't it's your fault, management is only there to make sure you do

    Advice to Management

    Grow some brains


  3. Retail Sales Consultant

    Current Employee - Retail Sales Consultant/Lead in Los Angeles, CA
    Current Employee - Retail Sales Consultant/Lead in Los Angeles, CA

    I have been working at AT&T (More than a year)

    Pros

    good benefits, guaranteed 40 hours a week

    Cons

    making it very hard to make commission


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Netw0rok Operations Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Operations Manager in Los Angeles, CA
    Former Employee - Network Operations Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Work with hard working, inteoligent, dedicated indivudals

    Cons

    Some employees settle for mediocre status due to union membership

    Advice to Management

    Develop high performers and minimize nepotism


  6. Space Systems Engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook

    I worked at AT&T full-time

    Pros

    Independent work environment, not a lot of micro-management

    Cons

    Very slim company support for travel arrangements/payment, continuing education, mentoring. Risk-averse.

    Advice to Management

    Take some risk by carrying good people until opportunities come in. Think outside the shrinking box they are in.


  7. Helpful (1)

    Shiity place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Call Centre in Los Angeles, CA
    Current Employee - Call Centre in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (Less than a year)

    Pros

    No pros what so ever

    Cons

    You can be part of being a con artist and you have all the rights to rip off every customer to your benefit and the company's benefit.

    Advice to Management

    All the top management, please go to hell.


  8. Service Technician

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Freelancer - Facilitator in Los Angeles, CA
    Former Freelancer - Facilitator in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook

    I worked at AT&T (More than 10 years)

    Pros

    Responsible on your own time. Physical and driving skills a must.

    Cons

    Freedom - on your own

    Advice to Management

    allow to excel in best qualities


  9. Manager Retail

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook

    I have been working at AT&T full-time (More than a year)

    Pros

    Co-Workers. Became friends with some great people.

    Cons

    Upper management. Will do whatever it takes to rid of under performers. No desire to make them better.

    Advice to Management

    Change your management styles.


  10. AT&T

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Process Manager in Los Angeles, CA
    Current Employee - Process Manager in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook

    I have been working at AT&T full-time (More than 10 years)

    Pros

    My peers, best group of people I have ever worked with. The employees genuinely care about the work they do.

    Cons

    Choices in senior management recently promoted who have lost the focus of our leaders message to foster a motivated workforce. Using their new power to foster their own careers at the expense of their employees. Some senior leaders concept of Workforce/Workspace 2020 vision loses focus of the value of motivating and rewarding the employees who serve them. Salary raises and bonuses have declined while AT&T makes record profits thus losing loyal employees with years of knowledge and experience.

    Advice to Management

    Reasonable raises, bonuses, flexible work schedule and reinstate the employees option of telecommuting. Abandon the Workspace 2020 vision as a mandatory solution.


  11. Good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Retail Manager in Los Angeles, CA
    Current Employee - Assistant Retail Manager in Los Angeles, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Good benefits - free cellphone and service, health benefits, 401k, Pays well for not having a bachelor degree

    Cons

    No room for advancement outside of retail Can be very stressful Have to be very flexible with hours

    Advice to Management

    Need to take more time with employees



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