AT&T

www.att.com

AT&T Reviews in Los Angeles, CA

Updated January 25, 2015
Updated January 25, 2015
6,482 Reviews
3.3
6,482 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
3,026 Ratings

Review Highlights

Pros
  • The pay and benefits are pretty impressive for the amount of work that's required (in 316 reviews)

  • Work life balance is fantastic - they never interfere in my free time (in 163 reviews)


Cons
  • However what they don't advertise is the absolutely horrendous work/life balance (in 275 reviews)

  • Upper management will throw store management under the bus to look good to RSC's (in 294 reviews)

More Highlights

69 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    good company to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Call Center in Los Angeles, CA
    Former Employee - Call Center in Los Angeles, CA

    I worked at AT&T

    Pros

    good company to start at enterly level

    Cons

    no promotion within in the company

    Advice to ManagementAdvice

    good company to start

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Very Large Company---Employees feel like a number

    Former Employee - Business Account Manager in Los Angeles, CA
    Former Employee - Business Account Manager in Los Angeles, CA

    I worked at AT&T

    Pros

    Decent pay
    Flexible Hours
    Good benefits

    Cons

    Capped commission
    Politics
    Difficult to get promotion

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    The pay is great but management is a bunch of kids eating glue and stacking blocks and hoping the blocks dont fall down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Consultant in Los Angeles, CA
    Current Employee - Retail Sales Consultant in Los Angeles, CA

    I have been working at AT&T full-time (more than 5 years)

    Pros

    Pays well enough to pay my bills. Thats it. Thats the only good thing i have to say about it. Insurance is crazy expensive. Nearly 150 for a single person. Culture is all show. Some of the most vulgar unprofessional people behind closed doors i've ever worked with.

    Cons

    When managers sit you down literally every 5 minutes for a coaching, it feels like that scene in SELMA where Oprah Winfrey is trying to register to vote.

    "do you know the preamble?" ..yes sir

    "you do know what a preamble is right?" "yes sir, we the people..."

    "how many judges in the state of alabama?" ...67 sir

    "name them..." *silence* "just as I thought"

    -stamps down- (equivalent to heres an email you cant name all 67 judges and write up will happen if it continues)

    You literally have to know everything. even stuff you didn't even know you had to know. Everything is always a surprise and a first time is the only time attitude. New managers immediately forget they were reps and have two faces.

    Oh and if your sick you will be held accountable for calling out even with a doctors note. Apparently managers arent doctors and have "no way of knowing" if you really are sick. Even if you have a note that has a doctor saying x employee is sick. If you show up sick again they are "not doctors" so you have the choice, stay and be held accountable such as sit downs and discreetly saying youll be fired for lack of performance or call out and be discreetly told youll be fired for attendance.

    Advice to ManagementAdvice

    The pay is great but management is a bunch of kids eating glue and stacking blocks and hoping the blocks dont fall down, and if the blocks fall they look to the other kids and hold them accountable.

    Alot of managers, this is still their first job. How on earth do you think they will even know how to apply real life retail when they havent been anywhere else. Hire more diverse experienced managers. Promotions are good but if you keep promoting knuckleheads, its only a matter of time until we see circuit city part 2

    Doesn't Recommend
    Neutral Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Retail sales consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Consultant in Los Angeles, CA
    Current Employee - Retail Sales Consultant in Los Angeles, CA

    I have been working at AT&T full-time (more than 3 years)

    Pros

    Work environment, commission and salary.

    Cons

    Work life balance, change in management due to high turn over rate

    Advice to ManagementAdvice

    Promote within company

    Recommends
    Positive Outlook
  6.  

    Its been a great company to work for.

    Current Employee - Sales Executive II in Los Angeles, CA
    Current Employee - Sales Executive II in Los Angeles, CA

    I have been working at AT&T full-time (more than 10 years)

    Pros

    Workingn for AT&T you are exposed to a mobile workforse and flexiblility.

    Cons

    Negotiating incerase compensation based on merit and promotions.

  7.  

    Getting worse Evert dayr

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - RSC in Los Angeles, CA
    Current Employee - RSC in Los Angeles, CA

    I have been working at AT&T

    Pros

    Pay is decent but not great.

    Cons

    Micromanagement. In the extreme. You are on camera 24-7. Asm's looking for ways to harass and coach you. Point system is ridiculous. Uneducated maniacs running the place. Horrible hours no work life balance. Constant pressure to not disclose and over sell the customer.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Great company to work for as an Account Manager!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Los Angeles, CA
    Current Employee - Account Manager in Los Angeles, CA

    I have been working at AT&T full-time (more than a year)

    Pros

    Great balance of work life and home life. Very solid pay and if you're hitting you're numbers it's one of the best jobs out there.

    Cons

    -Very aggressive quota's. -Limited room for upward mobility.

    Advice to ManagementAdvice

    Keep the target numbers for AM's reasonable.

    Approves of CEO
  9.  

    Great place to launch a corporate career in telecom sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Account Manager in Los Angeles, CA
    Current Employee - Business Account Manager in Los Angeles, CA

    I have been working at AT&T full-time (more than 3 years)

    Pros

    Company provides great benefits, excellent college hire programs and training, company focuses on employee development, many opportunities for movement, brand recognition, fair commission structure

    Cons

    Large company can sometimes also be its undoing. Many parts of the company are still segmented and without support, it can be hard to deliver on promises to our customers. Quotas are sometimes unattainable when you consider the job responsibilities

    Advice to ManagementAdvice

    the best managers are those who understand and have performed the role of an account manager

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Advertising Sales Manager and Sales Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Advertising Sales in Los Angeles, CA
    Former Employee - Advertising Sales in Los Angeles, CA

    I worked at AT&T full-time (more than 10 years)

    Pros

    Great corporation with great training and advancement

    Cons

    Deadlines could be very long work days and very intense

    Advice to ManagementAdvice

    Keep up the positive attitudes with employees

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great company, lot's of opportunity!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Various in Los Angeles, CA
    Former Employee - Various in Los Angeles, CA

    I worked at AT&T full-time (more than 10 years)

    Pros

    Cutting edge wireless technology, tremendous opportunities, great culture

    Cons

    Big company, regionalized approach versus specific market approach.

    Advice to ManagementAdvice

    Maintain your prior structure of ensuring customer impacting decisions are made, whenever possible, by the local market leadership versus regional or national leadership.

    Recommends
    Positive Outlook
    Approves of CEO

Work at AT&T? Share Your Experiences

AT&T

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.