AT&T

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AT&T Reviews in Los Angeles, CA

Updated October 22, 2014
Updated October 22, 2014
5,887 Reviews
3.3
5,887 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
2,738 Ratings

Review Highlights

Pros
  • The pay and benefits are pretty impressive for the amount of work that's required (in 298 reviews)

  • Work life balance is fantastic - they never interfere in my free time (in 156 reviews)


Cons
  • However what they don't advertise is the absolutely horrendous work/life balance (in 261 reviews)

  • Upper management will throw store management under the bus to look good to RSC's (in 283 reviews)

More Highlights

63 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Advertising Sales Manager and Sales Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Advertising Sales in Los Angeles, CA
    Former Employee - Advertising Sales in Los Angeles, CA

    I worked at AT&T full-time (more than 10 years)

    Pros

    Great corporation with great training and advancement

    Cons

    Deadlines could be very long work days and very intense

    Advice to ManagementAdvice

    Keep up the positive attitudes with employees

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great place to launch a corporate career in telecom sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Account Manager in Los Angeles, CA
    Current Employee - Business Account Manager in Los Angeles, CA

    I have been working at AT&T full-time (more than 3 years)

    Pros

    Company provides great benefits, excellent college hire programs and training, company focuses on employee development, many opportunities for movement, brand recognition, fair commission structure

    Cons

    Large company can sometimes also be its undoing. Many parts of the company are still segmented and without support, it can be hard to deliver on promises to our customers. Quotas are sometimes unattainable when you consider the job responsibilities

    Advice to ManagementAdvice

    the best managers are those who understand and have performed the role of an account manager

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Great company, lot's of opportunity!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Various in Los Angeles, CA
    Former Employee - Various in Los Angeles, CA

    I worked at AT&T full-time (more than 10 years)

    Pros

    Cutting edge wireless technology, tremendous opportunities, great culture

    Cons

    Big company, regionalized approach versus specific market approach.

    Advice to ManagementAdvice

    Maintain your prior structure of ensuring customer impacting decisions are made, whenever possible, by the local market leadership versus regional or national leadership.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Not an empowering environment for engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Member of Technical Staff in Los Angeles, CA
    Former Employee - Senior Member of Technical Staff in Los Angeles, CA

    I worked at AT&T full-time (more than 3 years)

    Pros

    Relative stable company
    Excellent if you extremely value more life than work balance, but you need to play your cards right

    Cons

    Unless you are in research lab, there is a very serious chance of skill set erosion
    Process trumps innovation and creativity --- a lot

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Things are deteriorating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Stores in Los Angeles, CA
    Current Employee - Retail Stores in Los Angeles, CA

    I have been working at AT&T full-time (more than an year)

    Pros

    Co workers at least for now. Good customers too. Just scared for the future.. decent enough pay. Good benefits.

    Cons

    Intense sales pressure and hourly coaching and monitoring. Customers are only seen as "marks" to be sold to or to be tricked or manipulated. I feel very much like a used acar salesperson.

    Advice to ManagementAdvice

    Be more holistic and professional.. used to be a decent employer but not anymore.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    An waste of man power

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - N/A in Los Angeles, CA
    Former Employee - N/A in Los Angeles, CA

    I worked at AT&T as a contractor (less than an year)

    Pros

    Being with a corporate establisment.

    Cons

    No one to turn to when you need something, and long hours.

    Advice to ManagementAdvice

    Treat your employees like people not robots.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  8.  

    overall okay experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Consultant in Los Angeles, CA
    Former Employee - Retail Sales Consultant in Los Angeles, CA

    I worked at AT&T full-time

    Pros

    the pay is good and so are the perks of working there. had the chance to meet a lot of different customers in different professional fields.

    Cons

    managers are constantly on your case for what seems like the smallest things. you also have to attend really early morning meetings.

    Advice to ManagementAdvice

    lay back a little

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network Engineer in Los Angeles, CA
    Current Employee - Network Engineer in Los Angeles, CA

    I have been working at AT&T full-time (more than 3 years)

    Pros

    I learned a lot working for AT&T as they use the latest and greatest technology available in the market. Compensation and other benefits were good. Being part of a big team helped me learn something new everyday.

    Cons

    There were no growth opportunities with in the team and was very difficult to move to a different team. There were very little career advancement opportunities.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Good pay but stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - AT&T Retail Sales Consultant in Los Angeles, CA
    Former Employee - AT&T Retail Sales Consultant in Los Angeles, CA

    I worked at AT&T full-time (more than 5 years)

    Pros

    Good pay for retail and excellent benifits. Always up to date on the newest technology. Training isn't terrible. Meet new and interesting people daily.

    Cons

    Lots of office politics. Managers can be a nightmare at times. Upper management is pretty disconnected from the front line. Can be hard to meet their expectations which changes daily

    Advice to ManagementAdvice

    Set realistic goals. Try to encourage positively as apposed to threatening. There has to be a balance

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service and Repair Technician in Los Angeles, CA
    Former Employee - Service and Repair Technician in Los Angeles, CA

    I worked at AT&T full-time (more than 10 years)

    Pros

    good company to work for.

    Cons

    not all the area they cover.

    Advice to ManagementAdvice

    need to improve out side areal system. may be fiber optic .

    Recommends
    Positive Outlook
    Approves of CEO

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