AT&T Mobility Reviews
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Pros
Good pay- salary + Commission
Generous Benefit packageCons
Sales quota is unrealistic. Store was over staffed creating a very competitive atmosphere making it very difficult to obtain your goals. Very clicky environment when it comes to promotions and rewards. Management was easy to get along with and likable but not really involved. Management was only concerned with overall store goals and their paychecks instead of helping individuals obtain their goals. Your days off are picked by a software program that if your manager does not manipulate will give you a frustrating off balance work week.
Advice to Senior Management
Try getting involved with your employees one on one and your paycheck will be there! Managers need to be on the floor monitoring whats going on. We are in the middle of a recession.... How about adjusting quotas accordingly. You all claim to care about people but it is just a numbers game to you.....
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Retail Sales Consultant in Jacksonville, FL:
“The only good: Pay and Benefits”
Nov 6, 2009
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Retail Sales Consultant:
“retail sales”
Oct 29, 2009
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Sales Consultant in Los Angeles AFB, CA:
“ATT Wireless is a good place to work and develop your skills”
Oct 28, 2009
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Retail Sales Consultant:
“I would look at Verizon or T-Mobile”
Oct 23, 2009
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Customer Service Representative:
“Top to bottom lack of internal support”
Oct 22, 2009
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Retail Sales Consultant:
“Money is good, benefits too, stress is very high.”
Oct 20, 2009
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Callcenter Customer Service Representative, Technical Support (Tier 2):
“Top to bottom lack of internal support and proper prior planning where front line employees are seen as a liability”
Oct 10, 2009
1 found helpful | 1 comment
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Customer Service Representative in Johnson City, TN:
“Be the Bot and you can Survive”
Oct 13, 2009
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Retail Sale Consultant in Flint, MI:
“Not a bad job”
Oct 12, 2009
