AT&T

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AT&T Reviews in Oakland, CA

Updated February 13, 2015
Updated February 13, 2015
4 Reviews
4.0
4 Reviews

Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
4 Ratings

Review Highlights

Pros
  • The pay and benefits are pretty impressive for the amount of work that's required (in 316 reviews)

  • Work life balance is fantastic - they never interfere in my free time (in 163 reviews)


Cons
  • However what they don't advertise is the absolutely horrendous work/life balance (in 275 reviews)

  • Upper management will throw store management under the bus to look good to RSC's (in 294 reviews)

More Highlights

4 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    Good Place to Start Your Sales Career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AT&T Retail Sales Consultant in Oakland, CA
    Current Employee - AT&T Retail Sales Consultant in Oakland, CA

    I have been working at AT&T

    Pros

    Provide useful selling Technique Training

    Cons

    Poor Company Structure
    Too manys cons

    Advice to ManagementAdvice

    You have TOO MUCH DEPARTMENTS that is doing the same thing !

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Great job, but big technology shift reducing jobs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Splicing Technician in Oakland, CA
    Current Employee - Splicing Technician in Oakland, CA

    I have been working at AT&T full-time (more than 10 years)

    Pros

    Stable company, with large growth potential in the fiber world. Hopefully, fiber to the house will be the norm in the future. Lots of wireless growth and union bonding are good things.

    Cons

    Future job uncertainties due to out sourcing and hiring a cheaper workforce. Trying to survive in a union shop. The Union helps with defending its members but participation in group activities are slowing. It would help everyone if we were more united.

    Advice to ManagementAdvice

    Stop sending jobs overseas! Trust In American workers.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  3. 2 people found this helpful  

    Customer service Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Oakland, CA
    Former Employee - Customer Service Representative in Oakland, CA

    I worked at AT&T full-time (more than 10 years)

    Pros

    great people working for the company,

    Cons

    AT&T has lost the first lessons they taught me in basic training, customers are always first, service representative are to give great customer service always, maintain customer loyalty and own the home.

    Advice to ManagementAdvice

    When you took the words "customer service" our of the job title and made them "sales representative" you took the customer out of the equation. Remember give great customer service keep great customers.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    From Pacific Bell to AT&T

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Oakland, CA
    Former Employee - Customer Service Representative in Oakland, CA

    I worked at AT&T full-time (more than 8 years)

    Pros

    I felt Pacific Bell was a better company to work for.

    Cons

    TIU needs to be stronger.

    Advice to ManagementAdvice

    Stop forcing your reps to add/offer services that people can't afford

    Recommends
    Neutral Outlook
    No opinion of CEO

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