AT&T
3.0 of 5 4,680 reviews
www.att.jobs Dallas, TX 5000+ Employees

AT&T Reviews in Oakland, CA

All Employees Current Employees Only

4.0 3 reviews

                             

0% Approve of the CEO

AT&T Chairman and CEO Randall L. Stephenson

Randall L. Stephenson

(2 ratings)

33% of employees recommend this company to a friend
3 Employee Reviews Back to all reviews
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Great job, but big technology shift reducing jobs.

Splicing Technician (Current Employee)
Oakland, CA

I have been working at AT&T full-time for more than 10 years

ProsStable company, with large growth potential in the fiber world. Hopefully, fiber to the house will be the norm in the future. Lots of wireless growth and union bonding are good things.

ConsFuture job uncertainties due to out sourcing and hiring a cheaper workforce. Trying to survive in a union shop. The Union helps with defending its members but participation in group activities are slowing. It would help everyone if we were more united.

Advice to Senior ManagementStop sending jobs overseas! Trust In American workers.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Customer service Representative

Customer Service Representative (Former Employee)
Oakland, CA

I worked at AT&T full-time for more than 10 years

Prosgreat people working for the company,

ConsAT&T has lost the first lessons they taught me in basic training, customers are always first, service representative are to give great customer service always, maintain customer loyalty and own the home.

Advice to Senior ManagementWhen you took the words "customer service" our of the job title and made them "sales representative" you took the customer out of the equation. Remember give great customer service keep great customers.

No, I would not recommend this company to a friend

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From Pacific Bell to AT&T

Customer Service Representative (Former Employee)
Oakland, CA

I worked at AT&T full-time for more than 8 years

ProsI felt Pacific Bell was a better company to work for.

ConsTIU needs to be stronger.

Advice to Senior ManagementStop forcing your reps to add/offer services that people can't afford

Yes, I would recommend this company to a friend

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