AT&T Reviews

Updated April 15, 2015
5 reviews filtered by
  • Oakland, CA
  • Any Job Title
3.9
5 Reviews
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Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
3 Ratings

5 Employee Reviews

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  1. Good Place to Start Your Sales Career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AT&T Retail Sales Consultant in Oakland, CA
    Current Employee - AT&T Retail Sales Consultant in Oakland, CA

    I have been working at AT&T

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Provide useful selling Technique Training

    Cons

    Poor Company Structure
    Too manys cons

    Advice to Management

    You have TOO MUCH DEPARTMENTS that is doing the same thing !

  2. Sales and service rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative in Oakland, CA
    Former Employee - Inside Sales Representative in Oakland, CA

    I worked at AT&T full-time

    Neutral Outlook
    Disapproves of CEO
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great pay although benefits are dwindling.

    Cons

    Treats employees like a piece of crap! Very stressful

    Advice to Management

    Treat your employees a lot better!

  3. Great job, but big technology shift reducing jobs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Splicing Technician in Oakland, CA
    Current Employee - Splicing Technician in Oakland, CA

    I have been working at AT&T full-time (more than 10 years)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Stable company, with large growth potential in the fiber world. Hopefully, fiber to the house will be the norm in the future. Lots of wireless growth and union bonding are good things.

    Cons

    Future job uncertainties due to out sourcing and hiring a cheaper workforce. Trying to survive in a union shop. The Union helps with defending its members but participation in group activities are slowing. It would help everyone if we were more united.

    Advice to Management

    Stop sending jobs overseas! Trust In American workers.

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  5. Helpful (2)

    Customer service Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Oakland, CA
    Former Employee - Customer Service Representative in Oakland, CA

    I worked at AT&T full-time (more than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    great people working for the company,

    Cons

    AT&T has lost the first lessons they taught me in basic training, customers are always first, service representative are to give great customer service always, maintain customer loyalty and own the home.

    Advice to Management

    When you took the words "customer service" our of the job title and made them "sales representative" you took the customer out of the equation. Remember give great customer service keep great customers.

  6. From Pacific Bell to AT&T

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Oakland, CA
    Former Employee - Customer Service Representative in Oakland, CA

    I worked at AT&T full-time (more than 8 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    I felt Pacific Bell was a better company to work for.

    Cons

    TIU needs to be stronger.

    Advice to Management

    Stop forcing your reps to add/offer services that people can't afford

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