AT&T

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AT&T Reviews in Redmond, WA

Updated November 10, 2014
Updated November 10, 2014
6,250 Reviews
3.3
6,250 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
2,925 Ratings

Review Highlights

Pros
  • The pay and benefits are pretty impressive for the amount of work that's required (in 316 reviews)

  • Work life balance is fantastic - they never interfere in my free time (in 163 reviews)


Cons
  • However what they don't advertise is the absolutely horrendous work/life balance (in 275 reviews)

  • Upper management will throw store management under the bus to look good to RSC's (in 294 reviews)

More Highlights

63 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great company for many years but a bit behind the curve now.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager in Redmond, WA
    Current Employee - Sales Manager in Redmond, WA

    I have been working at AT&T full-time (more than 10 years)

    Pros

    Great place to work, tons of training a lot of solutions to draw from great executive leadership. They aren't going to fail anytime soon so there is a lot of security in that.

    Cons

    Too many different billing systems and disparate care teams that make customer service a nightmare. There isn't very much career growth opportunities either.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    AT&T in the Software API business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Principal Technical Architect in Redmond, WA
    Current Employee - Principal Technical Architect in Redmond, WA

    I have been working at AT&T as a contractor (more than an year)

    Pros

    Good services
    Flexible Office hours
    Not as competitive

    Cons

    Can be somewhat slow, if you are ambitious
    Is not as well experienced in shipping software as a service
    API platform is mostly an after thought

    Advice to ManagementAdvice

    There seems to be too much project management overhead in some parts of the company.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    No place to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Redmond, WA
    Current Employee - Project Manager in Redmond, WA

    I have been working at AT&T as a contractor (more than an year)

    Pros

    Easy to work from home. Ok benefits.

    Cons

    This company is way to unorganized. No place to grow!

    Advice to ManagementAdvice

    Promote people who have ambitions!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Architect

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Principal-Technical Architect in Redmond, WA
    Current Employee - Lead Principal-Technical Architect in Redmond, WA

    I have been working at AT&T (more than 10 years)

    Pros

    Good work life balance. Good learning

    Cons

    Not good for software development

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    NEPOTIST HIRING PRACTICES.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in Redmond, WA
    Former Employee - Software Engineer in Redmond, WA

    I worked at AT&T as a contractor (more than an year)

    Pros

    Casual mentality. People like to dress up. Family oriented in a big way. Nice locations. If you're Indian, you'll fit in just fine. Diversity seems to flourish here. The workload is well thought out. Most managers are very nice and easy to get along with.

    Cons

    No flex time. Strict break and lunch times are ridiculous. No cafeteria. Temporary Agencies kind of ruin everything. Nepotism is very high at this Corporation. Hiring is based on how your relatives are within the company, regardless of experience. I've seen a school teacher hired for Software engineering and was trained to do her job, and even though she was slow and terrible at it, they kept her on, because her husband was a Project manager. They cram 12 people into an office created for 2.

    Advice to ManagementAdvice

    Hire based on skills not on your personal preferences.
    Stop the nepotism.
    Flex time.
    Cafeteria.
    Stop cramming a bunch of people into tiny rooms, so ridiculous.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    They treat contractors like cattle

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Manager in Redmond, WA
    Former Employee - Program Manager in Redmond, WA

    I worked at AT&T as a contractor (more than an year)

    Pros

    Good work experience for the resume

    Cons

    Managers treated me with extreme disrespect. On my 1-year anniversary, I was rewarded with a call from my contracting firm saying don't come in tomorrow. No warning, no reason, no nothing, just here's a shipping label to mail us your laptop and maybe we'll send you the personal stuff in your desk. I understand all contractors are treated that way.

    Advice to ManagementAdvice

    Put people first.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Pays well, and Reasonable work load

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Technical Architect in Redmond, WA
    Current Employee - Senior Technical Architect in Redmond, WA

    I have been working at AT&T full-time (more than 10 years)

    Pros

    Flexible work arrangement, including work from home

    Cons

    A lot of works are performed by offshore contractors, some of them are not competent.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    About as agile as a boulder

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Redmond, WA
    Current Employee - Senior Software Engineer in Redmond, WA

    I have been working at AT&T as a contractor (less than an year)

    Pros

    They pay well, and at least my managers don't push people to work overtime.

    Cons

    There's very little teamwork, and while the management preaches agility, they don't actually support it. The product owners aren't particularly engaged with the development process, and the company doesn't even have free coffee for its employees.
    Innovation is a thing long past here.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Don't work for them as a contractor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Contract Credit Specialist in Redmond, WA
    Current Employee - Contract Credit Specialist in Redmond, WA

    I have been working at AT&T as a contractor (more than an year)

    Pros

    Work life balance is fantastic - they never interfere in my free time. I am able to take off during lunch. I can even take long lunches. Taking time off is no problem (likely because I take the hit for it.)

    Cons

    Left to deal with problems that you shouldn't. You wouldn't BELIEVE the things that are manual that shouldn't be.

    Advice to ManagementAdvice

    Value employees (whether payrolled or not) and instill some morale boosters from time to time.

    Doesn't Recommend
  11.  

    Job Security but getting anything done takes patience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Redmond, WA
    Current Employee - Director in Redmond, WA

    I have been working at AT&T full-time (more than 5 years)

    Pros

    Big company with many opportunities to learn new things, network, and grow. A technology leader and many jobs allow a great view of what's happening across the industry. Great people and most teams have work life balance. If you don't like your job or get bored, it's easy to find other interesting jobs across the company. There's always something new and interesting popping up and often offering work experience that's very valuable in the industry.

    Cons

    Big company with tons of bureaucracy and politics, especially in corporate and leadership positions. Tons and tons of internal company processes with many "boards" to approve every possible angle of a project. Old school when it comes to workplace hierarchy but can vary from organization to organization. There aren't going to be many company sponsored celebrations like Christmas parties and company picnics. So don't work here if you love that stuff. It's all about getting the work done for as little as expense as possible. That's not only reflected in the project budgets, but also the facilities, annual raises, and lack of investment in tools.

    Advice to ManagementAdvice

    Find ways to empower your people. Massive amounts of time and energy are spent on internal processes which zap away employee motivation and project momentum. It's created a culture of CYA instead of inspiring people to move the company forward every day. After a few years, most people get beat down by "the system".

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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