AT&T
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AT&T Reviews in Redmond, WA

Updated Jun 24, 2014
All Employees Current Employees Only

2.8 61 reviews

                             

62% Approve of the CEO

AT&T Chairman and CEO Randall L. Stephenson

Randall L. Stephenson

(24 ratings)

47% of employees recommend this company to a friend
61 Employee Reviews Back to all reviews
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    Architect

    Lead Principal-Technical Architect (Current Employee)
    Redmond, WA

    ProsGood work life balance. Good learning

    ConsNot good for software development

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great company for many years but a bit behind the curve now.

    Sales Manager (Current Employee)
    Redmond, WA

    ProsGreat place to work, tons of training a lot of solutions to draw from great executive leadership. They aren't going to fail anytime soon so there is a lot of security in that.

    ConsToo many different billing systems and disparate care teams that make customer service a nightmare. There isn't very much career growth opportunities either.

    Yes, I would recommend this company to a friend

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    NEPOTIST HIRING PRACTICES.

    Software Engineer (Former Employee)
    Redmond, WA

    ProsCasual mentality. People like to dress up. Family oriented in a big way. Nice locations. If you're Indian, you'll fit in just fine. Diversity seems to flourish here. The workload is well thought out. Most managers are very nice and easy to get along with.

    ConsNo flex time. Strict break and lunch times are ridiculous. No cafeteria. Temporary Agencies kind of ruin everything. Nepotism is very high at this Corporation. Hiring is based on how your relatives are within the company, regardless of experience. I've seen a school teacher hired for Software engineering and was trained to do her job, and even though she was slow and terrible at it, they kept her on, because her husband was a Project manager. They cram 12 people into an office created for 2.

    Advice to Senior ManagementHire based on skills not on your personal preferences.
    Stop the nepotism.
    Flex time.
    Cafeteria.
    Stop cramming a bunch of people into tiny rooms, so ridiculous.

    No, I would not recommend this company to a friend

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    They treat contractors like cattle

    Program Manager (Former Employee)
    Redmond, WA

    ProsGood work experience for the resume

    ConsManagers treated me with extreme disrespect. On my 1-year anniversary, I was rewarded with a call from my contracting firm saying don't come in tomorrow. No warning, no reason, no nothing, just here's a shipping label to mail us your laptop and maybe we'll send you the personal stuff in your desk. I understand all contractors are treated that way.

    Advice to Senior ManagementPut people first.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Pays well, and Reasonable work load

    Senior Technical Architect (Current Employee)
    Redmond, WA

    ProsFlexible work arrangement, including work from home

    ConsA lot of works are performed by offshore contractors, some of them are not competent.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    About as agile as a boulder

    Senior Software Engineer (Current Employee)
    Redmond, WA

    ProsThey pay well, and at least my managers don't push people to work overtime.

    ConsThere's very little teamwork, and while the management preaches agility, they don't actually support it. The product owners aren't particularly engaged with the development process, and the company doesn't even have free coffee for its employees.
    Innovation is a thing long past here.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Don't work for them as a contractor

    Contract Credit Specialist (Current Employee)
    Redmond, WA

    ProsWork life balance is fantastic - they never interfere in my free time. I am able to take off during lunch. I can even take long lunches. Taking time off is no problem (likely because I take the hit for it.)

    ConsLeft to deal with problems that you shouldn't. You wouldn't BELIEVE the things that are manual that shouldn't be.

    Advice to Senior ManagementValue employees (whether payrolled or not) and instill some morale boosters from time to time.

    No, I would not recommend this company to a friend

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    Job Security but getting anything done takes patience

    Director (Current Employee)
    Redmond, WA

    ProsBig company with many opportunities to learn new things, network, and grow. A technology leader and many jobs allow a great view of what's happening across the industry. Great people and most teams have work life balance. If you don't like your job or get bored, it's easy to find other interesting jobs across the company. There's always something new and interesting popping up and often offering work experience that's very valuable in the industry.

    ConsBig company with tons of bureaucracy and politics, especially in corporate and leadership positions. Tons and tons of internal company processes with many "boards" to approve every possible angle of a project. Old school when it comes to workplace hierarchy but can vary from organization to organization. There aren't going to be many company sponsored celebrations like Christmas parties and company picnics. So don't work here if you love that stuff. It's all about getting the work done for as little as expense as possible. That's not only reflected in the project budgets, but also the facilities, annual raises, and lack of investment in tools.

    Advice to Senior ManagementFind ways to empower your people. Massive amounts of time and energy are spent on internal processes which zap away employee motivation and project momentum. It's created a culture of CYA instead of inspiring people to move the company forward every day. After a few years, most people get beat down by "the system".

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    Some great people are inhibited by a dictatorial management style

    Senior Technical Writer (Former Employee)
    Redmond, WA

    ProsGreat variety of contractors, most attempting to build collegiate working environment.

    ConsFTE and contract managers are both incompetent and severely controlling, enforcing substandard process to protect their management position. Hair-trigger reaction to normal SOP questions. No standards, inept reports with meaningless data, most designed to protect project management. Beware. They'll make you the problem if you rock the obfuscation boat.

    Advice to Senior ManagementBring some contractors in for a 1 on 1 and ask the right questions, your productivity is about 20% thanks to WHOLLY unqualified managers that cover for each other. I knew this day 1, and observed obsequious sycophancy; it grew worse as I pushed for transparency in reporting work, including insight into SOPs and "tracking reports" Check Rally: 2 year backlog, no report to show even 40 hours of work in 6 months for any given employee.

    No, I would not recommend this company to a friend

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    good company with lots of resources but also lots of process and inefficiency

    Principal Architect (Current Employee)
    Redmond, WA

    Prosstability, good base pay, friendly working environment; the company is well known as a telecom giant and has many resources and provides opportunities for career growth if you are proactive

    Consbenefits are not top-notch compared to tech industry, lots of process overhead, slow to adapt to industry trends and move rapidly

    Advice to Senior Managementimprove benefits for employees and streamline processes

    Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at AT&T reviews and ratings in Redmond, WA — including employee satisfaction and approval rating for AT&T CEO Randall L. Stephenson. All 61 reviews posted anonymously by AT&T employees.