AT&T

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AT&T Reviews

Updated Jul 26, 2014
All Employees Current Employees Only

3.1 5,313 reviews

56% Approve of the CEO

AT&T Chairman and CEO Randall L. Stephenson

Randall L. Stephenson

(2,443 ratings)

53% of employees recommend this company to a friend

Review Highlights

Pros
  • The pay and benefits are pretty good for a job you can walk into from high school(in 268 reviews)

  • Work life balance is fantastic - they never interfere in my free time(in 140 reviews)


Cons
  • Work-life balance is the biggest struggle because of the long retail hours(in 212 reviews)

  • Upper management will throw store management under the bus to look good to RSC's(in 254 reviews)

5,313 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    3 people found this helpful  

    AT&T Co-op

    College Co-Op (Current Employee) Durham, NC

    ProsEase of work, pay is great for college student, able to complete honor school related activities, ability to work up to 40 hours during summer and school breaks

    Consorganization :-(
    No direct path to career development

    Advice to Senior Managementmore organization with work, scheduling...

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    In my 2nd full year with AT&T I made it to the Summit; the top 2% in sales for the company.

    AT&T Retail Sales Consultant (Current Employee) Jacksonville, FL

    ProsThis job can be everything you want it to be as long as you put in the effort to perform at your best each and every day.

    ConsWorking with the public can often be a daunting task but as long as you maintain a positive attitude you can overcome any issue.

    Advice to Senior ManagementMake sure everyone is treated fairly and evenly; this will foster positive feelings and less desention.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

     

    Well managed compnay

    Anonymous Employee (Former Employee)

    Prosclear direction, regular performance reviews, career counseling

    Conswork life balance, limited training

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • Approves of CEO

     

    Great Company, Who rewards those who work hard

    AT&T Sales Representative (Former Employee) Worcester, MA

    ProsPay is Great!
    Great work environment
    Selling phones and working with technology is always cool
    Free phones and accessories

    ConsUnion based company
    Pool of sharks, always have to be eager to sell and push the sales
    Sometimes causes tension in a store

    Advice to Senior ManagementJust make sure upper management visits the reps more.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Work/Life Balance
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    Great

    Anonymous Employee (Current Employee)

    ProsLots of selling. If you can push new lines of service you will get paid.

    ConsMy store does not have many accessories which makes it hard to sell them.

    • Culture & Values
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    • Disapproves of CEO

     

    At&T can't communicate

    Premesis Technician (Current Employee) Fond du Lac, WI

    ProsA lot of unlimited funds to get your equipment to you. They pay nicely to a starting career at At&t. take advantage of the unlimited tuition help

    ConsBad communication for a communication company. Processes change almost weekly for uverse techs. its hard to do your job if you are not ready for a fast pace environment, You will be forced to work until load is cleared every day. When you start you are on the bottom of the pecking order, you will work Sunday and late shift.

    Advice to Senior ManagementPlease listen to your techs, we pay the bills. ( Mr. Clemmons, Mr. Felix)

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Approves of CEO

     

    Great company but stiff competition to move up

    Retail Account Executive (Current Employee) Seattle, WA

    ProsThe pay is competitive, the benefits are great (greatly discounted rates on cell phone plans, insurance, etc)

    ConsMoving up in the company is often times a feeling of politics and who you know, not what you do.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
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    • Approves of CEO

     

    Rewarding and challenging

    Anonymous Employee (Current Employee)

    ProsFlexible hours
    Respectful workplace
    Challenging work
    Skills training encouraged
    Work force is intelligent and professional

    ConsSometimes difficult to steer an aircraft carrier
    Management styles can vary
    Budgets come and go
    Demanding schedules

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Good

    Anonymous Employee (Current Employee)

    ProsFriendly, opportunities, cool, hard, easy

    Conswork load is good or may depend from individual

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    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    My experience with at&t has been life changing

    Anonymous Employee (Current Employee)

    ProsDetailed training involved with exposure to many key elements of business.

    ConsWork life balance is harder to maintain in retail.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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