AT&T

  www.att.com
  www.att.com
Work in HR? Unlock Free Profile

AT&T Reviews

Updated September 22, 2014
Updated September 22, 2014
5,662 Reviews
3.3
5,662 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
2,628 Ratings

Review Highlights

Pros
  • The pay and benefits are pretty good for a job you can walk into from high school (in 268 reviews)

  • Work life balance is fantastic - they never interfere in my free time (in 140 reviews)


Cons
  • Work-life balance is the biggest struggle because of the long retail hours (in 212 reviews)

  • Upper management will throw store management under the bus to look good to RSC's (in 254 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Account Executive  in  Kansas City, MO
    Former Employee - Retail Account Executive in Kansas City, MO

    I worked at AT&T full-time for more than a year

    Pros

    My wife and I both worked for AT&T. It has some of the best benefits, pay, and discounts as you would imagine for a Fortune 100 company. Endless opportunities for advancement.

    Cons

    I really don't have anything negative to say about the company. I guess the turnover can be high on the retail side, but that's retail regardless of what company.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Very Satisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - HR-Benefits  in  Dallas, TX
    Current Employee - HR-Benefits in Dallas, TX

    I have been working at AT&T full-time for more than 10 years

    Pros

    It's a growing, diverse company, with many benefits in addition to a good salary and bonuses. Although they have restructured their bonus system in the last year, it is still a very fair way of compensating employees. They spend money on training and keeping us up to date on our skills set. Most management is approachable with issues you might have that need to be worked out. They have started Employee Engagement Surveys which really help them focus on what we as employees are thinking and how they can approach solutions.

    Cons

    In the past there has not been a clear path to getting the "next job" or promotion. It's a hit or miss approach. Recently, they put in place more of an outline of what you need to do to get your next new job or promotion, but the promotion aspect of the job is not one that is in line with more responsibility translates into an automatic raise. You have to wait for the annual review, so you are stuck in maybe getting an increase once a year, and it is usually not even keeping up with the rate of inflation. We have union employees, so every three years or so, we have to train for completely different jobs to take over their slots in case of a strike. These jobs are totally out of our realm of experience or expertise, and we are required to train for them while keeping up with our own work load at the same time. There is still this stigma that if your boss does not want to release you to a new job or promotion, they can deny you moving to an opportunity, which I think just translates into bosses not wanting to let go of great team members, instead of exercising their leadership skills in developing their team members to move on and ahead. They don't want to lose their good workers. I don't think that releaseability should be left solely to their whims.

    Advice to ManagementAdvice

    Take more of an attitude of developing your team members into the next opportunity. This strengthens the company and lends itself to great employee relations. You are on the right track with recent developments in that area. I come to work to make a living primarily, but also to do a good job for you, so help me do both.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Company with huge potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Analyst  in  Dallas, TX
    Current Employee - Data Analyst in Dallas, TX

    I have been working at AT&T full-time for more than a year

    Pros

    Plenty of opportunity for advancement and different roles. Vast size of the company allows you to do many different things and roles.
    Very good pay and benefits.

    Cons

    Large corporate structure that makes advancing and moving difficult at times. Getting things done can be difficult having to abide by rules and hierarchy.

    Advice to ManagementAdvice

    Continue to break down corporate rules.

    Recommends
    Positive Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Great company and great leaders, however, advancement opportunities limited unless you're willing to relocate.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AT&T full-time

    Pros

    Great Leadership and investment in employee development

    Cons

    Work/Life balance can be a challenge

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great company, competitive salary.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Manager
    Current Employee - Retail Sales Manager

    I have been working at AT&T full-time for more than 5 years

    Pros

    New technology and great sales tools.

    Cons

    Not very good for job stability

    Advice to ManagementAdvice

    Allow indirect channels to be able to apply for upper level jobs.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    AT&T Labs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern  in  Middletown, NJ
    Former Employee - Intern in Middletown, NJ

    I worked at AT&T as an intern for less than a year

    Pros

    Peaceful and beautiful place. Many interactions between other researchers.

    Cons

    If you don't have a family (not married), maybe a boring place

    Advice to ManagementAdvice

    Be positive and active. No body hates Q&A.

  8.  

    okay

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T

    Pros

    I received valuable experience with the company

    Cons

    Due to funding issue, there is no guaranty of work

    Recommends
  9.  

    Very frustrating at times , but overall rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager

    I have been working at AT&T full-time for more than a year

    Pros

    Pay is competitive, benefits are real

    Cons

    Memebers not being on the same page, communication lacks between team and management

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Experience at AT&T

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Account Executive
    Current Employee - Business Account Executive

    I have been working at AT&T full-time for more than 3 years

    Pros

    Compensation is great and solutions are excellent.

    Cons

    Internal processes are outdated, time consuming.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Engaging & challenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager  in  Columbus, OH
    Current Employee - Assistant Store Manager in Columbus, OH

    I have been working at AT&T full-time for more than 3 years

    Pros

    Benefits, job security, career growth, commission opportunity, 401k, leadership training, visible upper management, innovative technology, union

    Cons

    Work-life balance, retail hours, time off policies(blackout dates), working with public, micromanagement

    Recommends
    Positive Outlook
    Approves of CEO

Worked for AT&T? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.