AT&T Reviews

Updated April 28, 2015
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Employee Reviews

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  1. Best Sales experience job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant in Lancaster, PA
    Current Employee - Sales Consultant in Lancaster, PA

    I have been working at AT&T (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Takes care of there employees

    Cons

    Retail hours is the hardest work/life balance

  2. manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Salary is great not to mention package on boarding and the class type of work they have you start with

    Cons

    Benefits are not as good they could have better payout packages for deductible

  3. A blessing to my life I love my job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T

    Pros

    Great pay with commission I love it

    Cons

    Hourly pay is low an increase would be great

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Good money poor work balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Mesa, AZ
    Current Employee - Anonymous Employee in Mesa, AZ

    I have been working at AT&T full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good money for the level of education i have

    Cons

    poor work balance, good luck getting consistent days off that work for you

    Advice to Management

    put scheduling back in the hands of front line managers

  6. Retail Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager
    Former Employee - Sales Manager

    I worked at AT&T (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people that genuinely try hard to win. Great products and services including training to offer these products. Pretty easy to network and there is good visiblilty with leadership if you are a go-getter. Could be either pro or con - Do not complain and always take on new responsibilities without pay if you want to level up. Each level up is about 10% pay increase up to 20% max.

    Cons

    Company is segmented terribly. It is difficult to move around within the multiple channels without building a social network. It's who you know at almost all costs. If you are not well-networked forget about promotions. Promotions are usually at best 5% unless you are in IT. Leadership expects a lot out of you and does not appreciate excuses. Excuses are allowed but you will move to the back of the bus. Very what have you done for me lately approach to accomplishments. Promote and apply while the iron is hot if you get my meaning.

    Advice to Management

    Pay people what other companies pay for similar jobs especially once 5 years is achieved. Allow people to have a true career path that is focused on by all layers of management and allow people to try other segments of the company. If travel or relocation is advised there should be a contingency to come back after a set time, otherwise relocation can become permanent if one is in a higher level of management.

  7. Good pay and benefits, if you can deal with the politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Consultant in Elko, NV
    Former Employee - Retail Sales Consultant in Elko, NV

    I worked at AT&T full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great pay, good benefits, unlimited amount of random perks, tons of incentives, tuition reimbursement, I worked with a great team as well.

    Cons

    Unrealistic sales expectations create stressful environments, you are often held responsible for things that are completely out of your control, politics from upper management and the corporation is pain.

    Advice to Management

    Managment could do a better job of practicing a little more compassion

  8. Professional Network support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Professional Network Support Eng in Atlanta, GA
    Current Employee - Professional Network Support Eng in Atlanta, GA

    I have been working at AT&T full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good opportunities for college based training in important technologies
    Decent pay, Bonus, 401k with match, and penshion

    Cons

    Giant Corporation, and all the negatives that go with that beast

    Advice to Management

    spend less time measuring work and more time making sure the processes used to do the work don't conflict with each other, and are as universal as possible for inter departmental cooperation.

  9. Systems Administrator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Administrator in Austin, TX
    Current Employee - Systems Administrator in Austin, TX

    I have been working at AT&T full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    - Great pay, great benefits.
    - Great co-workers
    - Good work/life balance.
    - Available resources to complete tasks/projects.
    - Able to work with cutting edge technology.
    - Generally good work culture.

    Cons

    - Corporate process is burdensome.
    - Constant shake up in the mid-high level management yields churn that stalls projects.

  10. Premise technician

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - U-Verse Premises Technician in Wichita, KS
    Current Employee - U-Verse Premises Technician in Wichita, KS

    I have been working at AT&T full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Once trained you work on your own, Its a great place to work, I wou recommend it to anyone

    Cons

    the 1st line managers are totally awesome with the exception of one who seems to be quite predjgides against ex military and exhibits a lot of harassment towards them

    Advice to Management

    End the discrimination and workplace harassment

  11. Helpful (1)

    Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good benefits, bonus, people, large company with opportunity to move across roles/functions

    Cons

    Needs more holidays, internal IT moves very slowly

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