AT&T Reviews

Updated March 30, 2015
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Employee Reviews

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  1. Good job if you don't want a social life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - U-Verse Premises Technician in Indianapolis, IN
    Current Employee - U-Verse Premises Technician in Indianapolis, IN

    I have been working at AT&T full-time (more than 3 years)

    Pros

    Benefits are very good, most of the work involves little contact with a supervisor, opportunities to advance higher into the company

    Cons

    Some of the expectations and compliance metics are a joke. They expect everyone to be a salesman when you are working in a customers home

    Doesn't Recommend
    Positive Outlook
  2. Great Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T

    Pros

    Great Pay and flexible schedule if you're part time

    Cons

    Pressure to meet sales goals

    Approves of CEO
  3. Amazing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Consultant in New York, NY
    Current Employee - Retail Sales Consultant in New York, NY

    I have been working at AT&T

    Pros

    Good benefits room for advancement.

    Cons

    sales quota and long hours

    Advice to ManagementAdvice

    Really helpful

    Recommends
    Positive Outlook
    Approves of CEO
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  5. Working as technical support for at&t

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support in North Lauderdale, FL
    Current Employee - Technical Support in North Lauderdale, FL

    I have been working at AT&T

    Pros

    Had 1 hr lunches also had 2 15 min breaks which were very nice

    Cons

    No cons our department got closed out

    Advice to ManagementAdvice

    Keep up the good work ,my location didnt have any issue

    Recommends
    Positive Outlook
    Approves of CEO
  6. Sales Support Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Support Representative in Austin, TX
    Current Employee - Sales Support Representative in Austin, TX

    I have been working at AT&T full-time (more than a year)

    Pros

    Benefits, 401 K, Paid time off, Union, Vacation, half off your phone bill, tuition reimburstment

    Cons

    Everything is based on seniority so don't expect the days you want off for vacation, you bid on a schedule and have no real off days, you can't request days off without having vacation and it needs to be put in a month in advance, you can't go to school or do anything unless you part time MAYBE, you don't get promoted or to transfer is someone with more seniority applies over you, you can't get to corporate without becoming a manager, work/life balance is horrible

    Doesn't Recommend
    Neutral Outlook
  7. Account Executive Local Dealer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in New York, NY
    Current Employee - Account Executive in New York, NY

    I have been working at AT&T

    Pros

    Tons of growth opportunities to move into different areas of the organization.

    Cons

    Compensation is not as competitive as other Account Executive positions in the market.

    Advice to ManagementAdvice

    none.

    Recommends
    Positive Outlook
    Approves of CEO
  8. A great experience to add to my resume!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Reports Clerk in Saint Louis, MO
    Former Employee - Senior Reports Clerk in Saint Louis, MO

    I worked at AT&T full-time (more than 3 years)

    Pros

    The best reason to work here is the pay, but there is no job security as a bargained employee. At any time they will do a surplus and just like that you are out of a job. The people in my group were great and the corporate location is laid back.

    Cons

    There is no job security, you are just a number. The people with more seniority are the ones who don't give their all, and the ones who work are effected.

    Advice to ManagementAdvice

    Eliminate the problem employees don't hold those who work accountable for those who don't. This will make the work processes more efficient.

    Recommends
    Neutral Outlook
    Approves of CEO
  9. Great Company to work great Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T

    Pros

    As Tech you work at your own pace and get to travel and meet all kinds of people. and overtime is there when ever you want it.

    Cons

    Managers dont care about you while you are out working in adverse conditions., the pressure is on when it comes to delivering the product and installed in a timely manner. forced overtime is no fun.

    Advice to ManagementAdvice

    More pay for tech or let us have a normal schedule to provide better work life balance rather than chewing up vacation time just to have normal life.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. Good benefits, good colleagues, good management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T

    Pros

    engaged management, solid benefits and compensation, not too much red tape considering the size of the company, good time off policy

    Cons

    Sometimes it seems challenging to move up the chain because of the size of the company and competition of other colleagues

    Advice to ManagementAdvice

    Keep staying engaged with all levels of employees, and continue collecting feedback via surveys, town halls, etc. to get input from entire workforce

    Recommends
    Positive Outlook
    Approves of CEO
  11. great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Consultant in Tampa, FL
    Former Employee - Sales Consultant in Tampa, FL

    I worked at AT&T full-time (more than 5 years)

    Pros

    great pay, and benefits, the company understands its employees are their front line and attempt to take care of them

    Cons

    changes in strategy on a monthly basis, employees must change their habits to please management instead of their oaychecks

    Advice to ManagementAdvice

    customer experience should be your number 1 priority not pleasing your direct supervisors, its clear that playing the corporate ladder game is the only thing most are concern about

    Recommends
    Positive Outlook

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