AT&T

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AT&T Reviews

Updated November 26, 2014
Updated November 26, 2014
6,105 Reviews
3.3
6,105 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
2,860 Ratings

Review Highlights

Pros
  • The pay and benefits are pretty impressive for the amount of work that's required (in 316 reviews)

  • Work life balance is fantastic - they never interfere in my free time (in 163 reviews)


Cons
  • However what they don't advertise is the absolutely horrendous work/life balance (in 275 reviews)

  • Upper management will throw store management under the bus to look good to RSC's (in 294 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Good experience overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - AT&T Retail Sales Consultant in Union City, CA
    Former Employee - AT&T Retail Sales Consultant in Union City, CA

    I worked at AT&T full-time (more than an year)

    Pros

    Compensation for the position is way above other retail sales positions. Nice that you get hourly wage and commission.

    Work life balance is good.

    Company was good about telling employees what they were looking for in management. Plenty of upward trajectories within my store.

    Discounts on wireless service, u-verse, accessories, and digital life for employees.

    Cons

    Expect to work 45-50 hours if you're full-time and you want to meet quota.

    Sales positions in general are not for everyone.

    Micro-attention to all of your sales metrics. Goals change month to month.

    Advice to ManagementAdvice

    I had great management at my store. I would recommend that others follow their style:

    -Support your team when customers act like jerks.

    -Ask for their honest concerns/feelings about new products, show employees how to overcome objections by example.

    -Competitions (with prizes!!) within the store for meeting sales goals was nice. Made work more fun.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great experience

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AT&T full-time (more than 8 years)

    Pros

    Wonderful training and professional experience.

    Cons

    Limited advancement opportunities. Frequent leadership changes.

  3.  

    Exordinary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AT&T Retail Sales Consultant in Baton Rouge, LA
    Current Employee - AT&T Retail Sales Consultant in Baton Rouge, LA

    I have been working at AT&T full-time (more than an year)

    Pros

    dvancement, experiences, pay and career- minded

    Cons

    A little disadvantage will be hometime

    Advice to ManagementAdvice

    Nothing to say

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T full-time (more than 5 years)

    Pros

    Learn and experience a lot while working for this company

    Cons

    there's always politics involved with lateral movement.

    Advice to ManagementAdvice

    If you know the right people

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    A Positive Experience At AT&T

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Manager
    Former Employee - Retail Sales Manager

    I worked at AT&T full-time (more than 10 years)

    Pros

    Good benefits, good training, tuition Reimbursement

    Cons

    Not a lot of opportunities for promotions
    No much for life/work balance

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    experience dependent on local leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Store Manager in Tacoma, WA
    Former Employee - Retail Store Manager in Tacoma, WA

    I worked at AT&T full-time (more than 5 years)

    Pros

    The company provides great pay, benefits, and opportunities for advancement. Many different options are available to you and their is almost a career path for any type of profession you are seeking.

    Cons

    Unfortunately AT&T seems to struggle with the "old boys club" syndrome. A few old school bad apples that have gotten to positions where they are practically untouchable breed a discord of company standards and reality in the work place. Playing favoritism and if you are "different" than them, you are not as good. To excel beyond entry level management you are expected to tow the line of "normality".

    Advice to ManagementAdvice

    Branch out in leadership. Allow newer younger minds to effect your business and mission. Staying true to your "old roots" is only severely handicapping your potential for growth and advancement.

    Approves of CEO
  8.  

    Mixed Bag

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AT&T full-time (more than 10 years)

    Pros

    Great pay scale in midwest

    Cons

    hard to advance from entry level

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AT&T Mobility RSC in Danbury, CT
    Current Employee - AT&T Mobility RSC in Danbury, CT

    I have been working at AT&T full-time (more than 5 years)

    Pros

    Good pay, hard work but definitely worth the pay.

    Cons

    The goals you have to hit are a little bit high but definitely attainable.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Detroit, MI
    Former Employee - Manager in Detroit, MI

    I worked at AT&T full-time (more than 10 years)

    Pros

    AT&T is a great place to establish a career, not just a job.

    Cons

    You must be or become a chameleon. Change is constant.

    Advice to ManagementAdvice

    Share your wisdom and knowkedge by teaching others how to become great leaders.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Its been a great company to work for.

    Current Employee - Sales Executive II in Los Angeles, CA
    Current Employee - Sales Executive II in Los Angeles, CA

    I have been working at AT&T full-time (more than 10 years)

    Pros

    Workingn for AT&T you are exposed to a mobile workforse and flexiblility.

    Cons

    Negotiating incerase compensation based on merit and promotions.

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