AT&T

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AT&T Reviews

Updated August 29, 2014
Updated August 29, 2014
5,608 Reviews

3.3
5,608 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
2,601 Ratings

Review Highlights

Pros
  • The pay and benefits are pretty good for a job you can walk into from high school (in 268 reviews)

  • Work life balance is fantastic - they never interfere in my free time (in 140 reviews)


Cons
  • Work-life balance is the biggest struggle because of the long retail hours (in 212 reviews)

  • Upper management will throw store management under the bus to look good to RSC's (in 254 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Technical Architect
    Current Employee - Senior Technical Architect

    I have been working at AT&T as a contractor for more than 8 years

    Pros

    Excellent Work Culture,Telecommuting Option,Less Stress,Competitive,Strong Values,Personal Growth,Supportive management

    Cons

    Rates lower than industry standards,Very slow process, Many levels of approval,Not thinking out of the box.

    Advice to ManagementAdvice

    Please be quicker with satisfying employee needs like progression,immigration etc

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Definitely one of the best experiences I ever had; I recommend AT&T to anyone.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern  in  Atlanta, GA
    Former Employee - Intern in Atlanta, GA

    I worked at AT&T as an intern for less than a year

    Pros

    treat employees better than customers, and they treat the customers very well.
    the benefits and company perks are endless

    Cons

    typical corporate America problems
    Often I felt like a robot with a routine

    Advice to ManagementAdvice

    Get rid of much of the pointless work human resources is doing.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Lifetime of experiences, never boring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Technical Director
    Current Employee - Senior Technical Director

    I have been working at AT&T full-time for more than 10 years

    Pros

    Great attitude towards employees - rewarded for extra effort on the job Constant training in HR issues, technology innovations,

    Cons

    Need to be willing to move within US to move up the chain International assignments can help too

    Advice to ManagementAdvice

    Continue to look within the company before outside hiring is done

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    AT&T is a great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Consultant  in  Norman, OK
    Former Employee - Retail Sales Consultant in Norman, OK

    I worked at AT&T part-time for less than a year

    Pros

    Sales.
    Customer Relationship Selling.
    Good money for part time.
    Technology driven.

    Cons

    Poor management at certain levels.

    Advice to ManagementAdvice

    Unless you get to an area manager / director or above your job could potentially be at stake on a daily basis.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solutions Architect  in  Florham Park, NJ
    Current Employee - Solutions Architect in Florham Park, NJ

    I have been working at AT&T full-time for more than 3 years

    Pros

    People are very considerate, fun, and helpful. The company and departments do a lot of volunteering and fundraising.

    Cons

    A lot is expected of thier employees. They frequently work late and on weekends, and there is a lot of travel.

    Advice to ManagementAdvice

    None

    Recommends
    No opinion of CEO
  7.  

    Very nice.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T

    Pros

    Coworkers and immediate supervisors are excellent.

    Cons

    Starting to get a lot of bureaucracy from the top.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Job security

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T

    Pros

    good insurance for married paople

    Cons

    Never home to be with family

  9.  

    National Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - National Account Executive  in  New York, NY
    Former Employee - National Account Executive in New York, NY

    I worked at AT&T full-time for more than 5 years

    Pros

    Secure, huge company with many different segments to grow into.

    Cons

    Old management style, ancient policies, not a lot of internal assistance to grow.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Excellent Company to Work - Great Education, Training and Ability to Contribute

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive Director  in  Dallas, TX
    Former Employee - Executive Director in Dallas, TX

    I worked at AT&T full-time for more than 10 years

    Pros

    AT&T is a great company with lots of opportunities to learn a hi-tech business. Yes, I said hi-tech business and has been for years with one of the best networks and strategies that will help support millions of jobs across the U.S. for years to come. The majority of leaders are excellent and you will be given the opportunity and training to become a great leader and communicator - if you are interested in learning! Be prepared to dig in an learn too! Networking is important to advance, so do not think you can just do your job and someone will notice. Leaders want to know you - so get out there and meet as many people as you can! It can't hurt. :-)

    Cons

    All companies are interested in getting the most out of their most important resource - people! Will there be organizational changes? Yes! There must be change to keep up with customer demand, offer value to customers and shareholders, and stay ahead of browning demand for telecommunications/internet/Uverse TV service. If you have the drive to learn and more importantly to contribute, then you will strive at AT&.T. Work-life balance is up to each individual and can be accomplished, but it really depends on your personal goals.

    Advice to ManagementAdvice

    Management really needs to expand the Leadership Development Program (LDP) perks to other employees. You are missing out on some really great employees who are move qualified for openings that automatically go to LDP just because of the program.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    C/s Tier 1

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T full-time

    Pros

    Close to home, management, vacations.... They let me do whatever I want for my business customers. (within reason).

    Cons

    No upward mobility at my center. To move up you have to be willing to move on.

    Advice to ManagementAdvice

    Add upward jobs

    Recommends
    Approves of CEO

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