AT&T Reviews

Updated July 30, 2015
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8,053 Employee Reviews

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  1. Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Specialist- Operations Analyst in Almont, MI
    Former Employee - Senior Specialist- Operations Analyst in Almont, MI

    I worked at AT&T (More than 3 years)

    Pros

    telecommute and work teams helpful/friendly

    Cons

    Company ran by accountants meaning they get rid of staff for financial gains. really sad took a great company and whittled it down to a 3rd world country company.


  2. Review of AT&T

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AT&T

    Pros

    Provided good work experience in my field

    Cons

    Would have preferred more autonomy


  3. Small Business Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Small Business Bilingual Sales in Miami, FL
    Former Employee - Small Business Bilingual Sales in Miami, FL

    I worked at AT&T full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good Company. Good Benefits. Decent Sales incentives

    Cons

    Adherence is tough. They reward the mediocre. Competitors have much better compensation plans.


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  5. Retail sales manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Manager
    Current Employee - Retail Sales Manager

    I have been working at AT&T full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good, transferable experience. Good money when hitting sales goals. 50% off of accessories and get to try out new things and see how the industry is changing.

    Cons

    Awful work/life balance Micromanaging Lack of consistency Stressful Too many focus points Little recognition and leadership focuses on what you can do for me now instead of bringing out the best in you Overuse of the word accountability (which actually means fire everyone)

    Advice to Management

    There is such thing as too much accountability. We give so many surveys and engagement is only cared about when a survey comes out.


  6. AT&T Management life

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good Healthcare, Pension, Vacation time

    Cons

    Hours, High amount of Pressure, never happy with results, union employees, very politcal

    Advice to Management

    figure out what we are trying to accomplish instead of sending out mixed messages


  7. Service Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Representative in Milwaukee, WI
    Former Employee - Service Representative in Milwaukee, WI

    I worked at AT&T full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great Company Great Benefits Great People

    Cons

    No Support, No Resolve, No Moral Support, Too by the book leaves employees unhappy.

    Advice to Management

    Do not treat your employees s a number, treat them as people and count all suggestions and questions as a choice, not a punishment.


  8. Retail

    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AT&T part-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Overall great company. Discounts are nice to have and my other team mates were great.

    Cons

    At times can be a slow environment. I do wish their were more discounts towards my personal service.

    Advice to Management

    If you are a manager, make sure you like your job. You will have the best team of employees simply by being a wonderful manager.


  9. The Best & Worst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in West Palm Beach, FL
    Current Employee - Anonymous Employee in West Palm Beach, FL

    I have been working at AT&T full-time (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    The best suite of services and products in the telecommunications industry.The right solution(s) available for any size business, individual, group and family.

    Cons

    Bureaucratic behemoth which a huge disconnect between senior leadership and grass roots forces. Cumbersome internal processes and systems that ultimately leave a negative impact on too many customers


  10. Its a decent place to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Lincoln Park, MI
    Current Employee - Sales Representative in Lincoln Park, MI

    I have been working at AT&T full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    It is a very easy job and a great place to work if still attending school or if you just want extra money.

    Cons

    Numbers increase every month and it becomes more difficult to make a good commission check every month.


  11. Wire Tech

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Ocean Springs, MS
    Current Employee - Anonymous Employee in Ocean Springs, MS

    I have been working at AT&T full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Benefits. Guaranteed full time work. Competitive pay.

    Cons

    Lots of over time. Lots of weekends work. Little time for family.

    Advice to Management

    Many opportunists to advance to management.



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