AT&T

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AT&T Reviews

Updated November 26, 2014
Updated November 26, 2014
6,106 Reviews
3.3
6,106 Reviews
Rating Trends

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AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
2,861 Ratings

Review Highlights

Pros
  • The pay and benefits are pretty impressive for the amount of work that's required (in 316 reviews)

  • Work life balance is fantastic - they never interfere in my free time (in 163 reviews)


Cons
  • However what they don't advertise is the absolutely horrendous work/life balance (in 275 reviews)

  • Upper management will throw store management under the bus to look good to RSC's (in 294 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Consultant in San Diego, CA
    Current Employee - Retail Sales Consultant in San Diego, CA

    I have been working at AT&T full-time (more than 3 years)

    Pros

    Compensation, environment, great training, benefits

    Cons

    stress, life balance, retail environment

    Advice to ManagementAdvice

    be more fair in advancement

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    RSC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AT&T full-time

    Pros

    I liked the top-notch training. It changes all the time keeps you on your toes. Great teamwork and competition.

    Cons

    I don't have anything bad to say. I liked the company and I would do it again. Great place to build a career.

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Marketing communicaitons role at AT&T.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Marketing Manager in Atlanta, GA
    Current Employee - Lead Marketing Manager in Atlanta, GA

    I have been working at AT&T full-time (more than 5 years)

    Pros

    Great staff of people, fantastic medical benefits. The company encouraged creative, group thinking - productivity developed by energized teams meeting and bouncing ideas off of each other.

    Cons

    Relocation. AT&T has decided that all of the business marketing members should be centrally located in Dallas Texas. Again, pushing the idea that by having everyone in an Office 2020 (open office, no cubes, no offices) it leads to better productivity.

    Recommends
    Negative Outlook
    Approves of CEO
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  5.  

    Fun, but micro-managing hurts the business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - AT&T Retail Sales Consultant in Jacksonville, FL
    Former Employee - AT&T Retail Sales Consultant in Jacksonville, FL

    I worked at AT&T full-time (more than 5 years)

    Pros

    Great technology, store level teams are awesome

    Cons

    Benefits, keep cutting compensation, upper level mgmt

    Advice to ManagementAdvice

    N/A

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    fleet manager

    Former Employee - Fleet Manager in Jacksonville, FL
    Former Employee - Fleet Manager in Jacksonville, FL

    I worked at AT&T as a contractor (more than an year)

    Pros

    good people to work with in the garage scheduling and doing repairs on service vehicles

    Cons

    never know when a part is unavailable or late to be delivered and leaves the driver and his supervisor without a vehicle to do business in.

    Advice to ManagementAdvice

    position was outsourced and what a paradox to get computer support from India

  7.  

    It was a great company to work for. Great environment great co workers and teams. Great training and good living.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - AT&T Retail Sales Consultant
    Former Employee - AT&T Retail Sales Consultant

    I worked at AT&T full-time (less than an year)

    Pros

    Good living, great training, the company gives you great uniform allowance great pay.

    Cons

    Time consuming with no social life. It's pretty stressful and they work you pretty hard but it's worth the rewards!

    Advice to ManagementAdvice

    Sales goals were sometimes far fetched but great company to work for.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Awesome job as long as you can handle it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sale Manager in Indianapolis, IN
    Current Employee - Retail Sale Manager in Indianapolis, IN

    I have been working at AT&T full-time (more than 3 years)

    Pros

    The job has a tremendous potential for advancement if you are an exceptional networker and saleperson. The commission structure is very generous if you are able to reach the sometime lofty goals

    Cons

    For a communications company there is sometimes a lack of effective communication from upper management. The priorities are ever changing and sometimes the results you need are not in the best interest of the customer.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    I had a very fruitful and successful career with AT&T

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Network Operations Manager in San Ramon, CA
    Former Employee - Network Operations Manager in San Ramon, CA

    I worked at AT&T full-time (more than 10 years)

    Pros

    Provides challenges and support. Medical benefits are comparable to the business community

    Cons

    Personal growth in this company wont happen if you dont help or upgrade your qualifications and also need a good mentor to help you go up the management ladder

    Advice to ManagementAdvice

    Reward your good employees and provide support like training, hands-on and formal training

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Great growth opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Director in Dallas, TX
    Current Employee - Associate Director in Dallas, TX

    I have been working at AT&T full-time (more than 10 years)

    Pros

    I've had an opportunity to work in two different states (my choice), and 10 different positions since starting here in 2001. Starting in a Retail Store while in college I learned sales and customer experience which helped in management, operations, communications, and HR roles later on. You get out of your career what you put in, and there are serious opportunities for anyone who really wants them.

    Cons

    No real "cons". Of course, if you want to develop quickly you may have to go where the jobs are located. Some are at regional headquarters, others at big hubs in Atlanta and Dallas - but at least those are warm weather locations.

    Advice to ManagementAdvice

    Keep going with the employee development initiatives, and make sure that current employees are able to carve out time to complete the available AT&T University courses and development initiatives.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Great company to work for that will teach you some skills you will use for the rest of your life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AT&T Retail Sales Consultant
    Current Employee - AT&T Retail Sales Consultant

    I have been working at AT&T part-time (more than an year)

    Pros

    pay and benefits are awesome. Great management and team environment. They really put you through a really good training session everything paid for. Incredible discount on service and accessories. Very cool atmosphere with the latest and greatest of mobile technology

    Cons

    coachings sometime get annoying about the sales process. Tax on commission is hefty. moving up is very difficult. It's a sales job so you will encounter unusual people who are a pain to deal with

    Advice to ManagementAdvice

    keep it up this company wants to bring you in, develop you and keep you.

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