AT&T

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AT&T Reviews

Updated August 22, 2014
Updated August 22, 2014
5,563 Reviews

3.3
5,563 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
2,577 Ratings

Review Highlights

Pros
  • The pay and benefits are pretty good for a job you can walk into from high school (in 268 reviews)

  • Work life balance is fantastic - they never interfere in my free time (in 140 reviews)


Cons
  • Work-life balance is the biggest struggle because of the long retail hours (in 212 reviews)

  • Upper management will throw store management under the bus to look good to RSC's (in 254 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    My experience with at&t has been life changing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Detailed training involved with exposure to many key elements of business.

    Cons

    Work life balance is harder to maintain in retail.

    Recommends
    Positive Outlook
  2.  

    P's review of ATT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AT&T Retail Sales Consultant  in  Cherry Hill, NJ
    Current Employee - AT&T Retail Sales Consultant in Cherry Hill, NJ

    Pros

    Good company, great benefits, great working environment, great training experience, opportunities for advancement, global reach, nice market share, Fortune 500 company, good CEO , good supervisor.,

    Cons

    Very big impersonal, corporate environment, work weekend, holidays, very competitive.

    Advice to ManagementAdvice

    Diversify the work force.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Very Satisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Manager  in  New York, NY
    Current Employee - Retail Sales Manager in New York, NY

    Pros

    Benefits, Leadership, training, Senior Leadership has great vision.

    Cons

    Work-life balance is the biggest struggle because of the long retail hours.

    Recommends
    Positive Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 2 people found this helpful  

    In my 2nd full year with AT&T I made it to the Summit; the top 2% in sales for the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AT&T Retail Sales Consultant  in  Jacksonville, FL
    Current Employee - AT&T Retail Sales Consultant in Jacksonville, FL

    Pros

    This job can be everything you want it to be as long as you put in the effort to perform at your best each and every day.

    Cons

    Working with the public can often be a daunting task but as long as you maintain a positive attitude you can overcome any issue.

    Advice to ManagementAdvice

    Make sure everyone is treated fairly and evenly; this will foster positive feelings and less desention.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Phenomenal

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Challenged, always growing, rewarded, great benefits, very good compensation.

    Cons

    Very large so you can feel like a number, but that has to do more with one's perspective than reality.

  7.  

    Very good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Assistant  in  Bellaire, TX
    Current Employee - Customer Assistant in Bellaire, TX

    Pros

    Hour our good
    benefits
    bonuses
    opportunity to advance

    Cons

    Very strict on attendance
    More stable environment

    Advice to ManagementAdvice

    Personal Growth
    Help other help you

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great place to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Education and growth of all is always on top of list. Always have perspective of leadership team thru yearly executive team sessions. Leading with distinction.

    Cons

    Sometime new technology comes out so fast we don't have all the knowledge needed to perform or jobs as customer would expect, but as we move to 2020 I do believe we will have this addresses.

    Advice to ManagementAdvice

    Keep up the fantastic work. I have been here for over 20 years now and am very excited to be part of this great company. I love AT&T and our leadership team!

  9. 1 person found this helpful  

    So far so good

    Current Employee - Customer Service Representative  in  Orlando, FL
    Current Employee - Customer Service Representative in Orlando, FL

    Pros

    great pay and benefits. paid time off

    Cons

    weird hours, employee drama, not enough managers on floor

    Advice to ManagementAdvice

    more managers on the floor please

  10.  

    Great job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - U-Verse Premises Technician  in  Redwood City, CA
    Current Employee - U-Verse Premises Technician in Redwood City, CA

    Pros

    Since is a union job you have great benefits. 2 raises a year. After a year, 17 days off with pay. If you have to work a holiday you will be pay double. If you work Sunday you will be paid time and a half. Every month no matter what you schedule, you will have a contract weekend off. You have the option to take training and get certified. the discounts on att services.

    Cons

    This is a customer service oriented company so you have to be very carefull when dealing with a problematic customer. The work schedule change every 2 months, plus you have a contract weekend off every month. So if you want to attend collage it will be really hard.

    Advice to ManagementAdvice

    Some managers stress about efficiency, thank god mine doesn't. You can see the result on less repeats, higher quality, higher customer satisfaction. 4 stars baby..

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Sales Representative  in  Jacksonville, FL
    Former Employee - Customer Service Sales Representative in Jacksonville, FL

    Pros

    excellent benefits, work-life-balance and training was excellent and thorough, the incentive/bonus structure was awesome. i was constantly rewarded for my sales and received recognition from my peers constantly.

    Cons

    the long hours and mandatory overtime, it was a little difficult trying to move forward from the department i was in.

    Advice to ManagementAdvice

    keep up good job

    Recommends
    Neutral Outlook
    Approves of CEO

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