AT&T

  www.att.com
Work in HR? Unlock Free Profile

AT&T Reviews

Updated August 26, 2014
Updated August 26, 2014
5,584 Reviews

3.3
5,584 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
2,589 Ratings

Review Highlights

Pros
  • The pay and benefits are pretty good for a job you can walk into from high school (in 268 reviews)

  • Work life balance is fantastic - they never interfere in my free time (in 140 reviews)


Cons
  • Work-life balance is the biggest struggle because of the long retail hours (in 212 reviews)

  • Upper management will throw store management under the bus to look good to RSC's (in 254 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at AT&T full-time for more than 5 years

    Pros

    They have great benefits, great pay (very competitive for the industry), lots of career development and growth.

    Cons

    This is a great company to work for... The only down side is that it can take 5 or more years to get any kind of tenure it get the shift that you want or the vacation you want.

    Advice to ManagementAdvice

    Consider incentivized time off policies and shift bid policies.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great Company - Leader in Telecommunications

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T

    Pros

    Outstanding 2020 plan. Investing heavily in its mobile infrastructure and roadmap of where technology is going. Employees are being provided development plans aligned to the 2020 plan. Excellent customer relationships in the federal marketplace. AT&T is also very interested in both customer as well as employee satisfaction. Overall, a great company to work for and that includes excellent job security for those that want to help the company succeed for the duration.

    Cons

    Need to focus on employee development plans and more options for career advancement. This is not uncommon in today's industry but if you are looking for an area for improvement--this would be a key area of interest to many employees.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Big cooperation. Too much politic!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Consultant  in  Santa Clara, CA
    Former Employee - Retail Sales Consultant in Santa Clara, CA

    I worked at AT&T full-time for more than a year

    Pros

    Great pay. High commission. Fast paste work environment and competitive

    Cons

    discrimination. Favratisim. inequality between employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    A great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AT&T Mobility RSC  in  Malden, MA
    Current Employee - AT&T Mobility RSC in Malden, MA

    I have been working at AT&T full-time for less than a year

    Pros

    Great work environment and a lot of great benefits too.

    Cons

    Scheduling isn't always very fair.

    Advice to ManagementAdvice

    Digital Life

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    AT&T is just already

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Solution Executive III  in  Birmingham, AL
    Current Employee - Client Solution Executive III in Birmingham, AL

    I have been working at AT&T full-time for more than 8 years

    Pros

    Consistent work, good benefits, job security

    Cons

    below average compensation and limited vertical mobility

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    it is what it is

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AT&T full-time

    Pros

    getting to test out new stuff before it comes out

    Cons

    tooooo many things they want you to sell and the commission is getting smaller

    Advice to ManagementAdvice

    luck of the draw. and area managers are full of it

    No opinion of CEO
  8.  

    long hours not very friendly managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Store Manager  in  Elk Grove, CA
    Current Employee - Retail Store Manager in Elk Grove, CA

    I have been working at AT&T full-time for more than 3 years

    Pros

    good benefits good pay friendly co workers

    Cons

    odd shifts always work weekends and holidays

    Advice to ManagementAdvice

    ease up

    Recommends
    Neutral Outlook
    Disapproves of CEO
  9.  

    Good Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - U-Verse Premises Technician  in  Houston, TX
    Former Employee - U-Verse Premises Technician in Houston, TX

    I worked at AT&T full-time for more than 3 years

    Pros

    Enjoyed coworkers Easy going boss

    Cons

    starting salary low expectations not set

    Advice to ManagementAdvice

    Raise the pay

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Great firm

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AT&T

    Pros

    Great people to work with; professional behavior

    Cons

    Long work hours, personal growth

  11.  

    Great place to work learn new things everyday!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - U-Verse Premises Technician  in  Grand Rapids, MI
    Current Employee - U-Verse Premises Technician in Grand Rapids, MI

    I have been working at AT&T full-time for less than a year

    Pros

    Pay is good benefits are great I'm not in an office all day everyday and our employee discounts are awesome

    Cons

    They're some long days and frustrating days but you get easy days that make up for it

    Advice to ManagementAdvice

    Upper management is good

    Recommends
    Positive Outlook
    Approves of CEO

Worked for AT&T? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.