AT&T

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AT&T Reviews

Updated September 14, 2014
Updated September 14, 2014
5,599 Reviews
3.3
5,599 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
2,592 Ratings

Review Highlights

Pros
  • The pay and benefits are pretty good for a job you can walk into from high school (in 268 reviews)

  • Work life balance is fantastic - they never interfere in my free time (in 140 reviews)


Cons
  • Work-life balance is the biggest struggle because of the long retail hours (in 212 reviews)

  • Upper management will throw store management under the bus to look good to RSC's (in 254 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Lots of opportunity for the long-haul

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Member of Technical Staff  in  Piscataway, NJ
    Former Employee - Senior Member of Technical Staff in Piscataway, NJ

    I worked at AT&T full-time for more than 10 years

    Pros

    lots of opportunities, good work -life balance

    Cons

    changes in recent years have taken away alot of the pros from the past

    Advice to ManagementAdvice

    focus on employees

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Great experience working for AT&T.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T as a contractor for less than a year

    Pros

    The work is pretty easy and long as you learn what you need to do.

    Cons

    Distance is too far from home

    Advice to ManagementAdvice

    Full time employees learning what they are doing and don't be lax because you are working for the company.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Great to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T full-time for more than 3 years

    Pros

    Pay, schedule, company vision, very helpful, great training,

    Cons

    They are always working to improve, to make things even better. I have no cons.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great Company to grow with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T full-time

    Pros

    Flexibility to transfer where ever you want in the country with the company. Benefits, Treat employees with respect. Work/Life balance is tremendous. 401K and pension.

    Cons

    Commission structure changes once a year. New hires don't receive a pension any longer, but still get a 401K

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    A wonderful place to work

    • Comp & Benefits
    • Career Opportunities
    Former Employee - U-Verse Premises Technician
    Former Employee - U-Verse Premises Technician

    I worked at AT&T full-time

    Pros

    Great pay, great management, enjoyable job, independent, relaxing, supportive, great union

    Cons

    There's not much I can think of. They're kind of nitpicky about certain things and they change rules a lot but if it helps it helps.

    Recommends
    Positive Outlook
  7. 1 person found this helpful  

    National Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - National Account Executive  in  New York, NY
    Former Employee - National Account Executive in New York, NY

    I worked at AT&T full-time for more than 5 years

    Pros

    Secure, huge company with many different segments to grow into.

    Cons

    Old management style, ancient policies, not a lot of internal assistance to grow.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Wire Teck  in  Knoxville, TN
    Current Employee - Wire Teck in Knoxville, TN

    I have been working at AT&T full-time for more than a year

    Pros

    Pay benefits and co workers

    Cons

    Hours weather and communication from management

    Advice to ManagementAdvice

    Be more open for help from other techs for safety and eff.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great everything.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager  in  Tampa, FL
    Current Employee - Assistant Store Manager in Tampa, FL

    I have been working at AT&T full-time for more than 3 years

    Pros

    Benefits, culture, compensation and career advancement opportunities. It feels sky is the limit here. Management coaching is great,

    Cons

    Retail environment, really really aggressive in the market. Employees feel that.

    Recommends
    Approves of CEO
  10.  

    Great company to work, innovate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Systems Administrator
    Current Employee - Senior Systems Administrator

    I have been working at AT&T full-time for more than 10 years

    Pros

    Pay and benefits are good, flexible on telecommuting something that make work life balance fantastic, lots of opportunity to be train in management and new technologies.

    Cons

    Overseas contracting is killing US jobs. Promotions is not longer a work know by leadership. Management focused too much on metrics.

    Advice to ManagementAdvice

    Listen and reward employees. Annual reviews should be taking more seriously. Too much training but a few opportunities to move into.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    It was a GREAT experience. I learned so many new things about technology.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative I  in  Davenport, IA
    Former Employee - Customer Service Representative I in Davenport, IA

    I worked at AT&T full-time for more than a year

    Pros

    I met a lot of new people. Good pay for the area.

    Cons

    High turnover rate makes it hard to work with people you know. Every Six moths had to bid for your shift and there were no guarantees. Sceduled are not flexable.

    Recommends
    Neutral Outlook
    No opinion of CEO

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