AT&T

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AT&T Reviews

Updated September 19, 2014
Updated September 19, 2014
5,653 Reviews
3.3
5,653 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
2,625 Ratings

Review Highlights

Pros
  • The pay and benefits are pretty good for a job you can walk into from high school (in 268 reviews)

  • Work life balance is fantastic - they never interfere in my free time (in 140 reviews)


Cons
  • Work-life balance is the biggest struggle because of the long retail hours (in 212 reviews)

  • Upper management will throw store management under the bus to look good to RSC's (in 254 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place to get sales experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Consultant  in  College Station, TX
    Former Employee - Retail Sales Consultant in College Station, TX

    I worked at AT&T full-time for more than 3 years

    Pros

    Great benefits (401k, Medical, Dental).

    Cons

    Retail shifts (Holidays, Nights, Rotating).

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Executive  in  South Florida, FL
    Current Employee - Sales Executive in South Florida, FL

    I have been working at AT&T full-time for more than 5 years

    Pros

    Training, performace raises, benefits, incentives, great employee discounts on wireless and Uverse services

    Cons

    health insurance is much worse than 3 years ago, best plan has $900 deductible per person, lots of red tape to get orders processed, no good project management process in place so many orders get delayed/canceled, burden falls on sales to meet quota, place orders, manage process, etc

    Advice to ManagementAdvice

    need to get an effective project management process in place to handle orders through install, to be competitive we need to reduce lead times to 30-60 days - 120 days + is ridiculous!

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good overall experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineering Intern  in  Atlanta, GA
    Current Employee - Engineering Intern in Atlanta, GA

    I have been working at AT&T as an intern for less than a year

    Pros

    Work from home every day of the week, laid back office environemtn

    Cons

    Not enough work to do

    Advice to ManagementAdvice

    Make sure the interns have more projects to work on

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Great company, lot's of opportunity!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Various  in  Los Angeles, CA
    Former Employee - Various in Los Angeles, CA

    I worked at AT&T full-time for more than 10 years

    Pros

    Cutting edge wireless technology, tremendous opportunities, great culture

    Cons

    Big company, regionalized approach versus specific market approach.

    Advice to ManagementAdvice

    Maintain your prior structure of ensuring customer impacting decisions are made, whenever possible, by the local market leadership versus regional or national leadership.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AT&T

    Pros

    People are competent and professional. The benefits are good.

    Cons

    There is often a large workload with limited time constraints, but that seems to be the case everywhere these days.

  7.  

    AT&T is a GREAT place to work. It is a Great place to work if you want to learn new things.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Training Director  in  San Ramon, CA
    Current Employee - Training Director in San Ramon, CA

    I have been working at AT&T full-time for more than 10 years

    Pros

    AT&T is a company that provides you opportunities for advancement and opportunities to travel at the company's expense.

    Cons

    There are limited opportunities for advancement in California but if you want to work in Atlanta or Texas there are many opportunities for advancement.

    Advice to ManagementAdvice

    Continue to survey your employees but also take action and implement suggestions that the employees provide about how the company can improve customer service areas.

    Positive Outlook
    Approves of CEO
  8.  

    Great opportunities for advancement if you're willing to put forth the effort, good salary & benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Planning Manager  in  San Ramon, CA
    Former Employee - Sales Planning Manager in San Ramon, CA

    I worked at AT&T full-time for more than 10 years

    Pros

    Depending on the region & teams you're working with, there is a great collaborative effort for continuous improvement in support of both the internal client and the consumer. Many opportunities to work on new & different projects and learn new methods and technologies. Managers & co-workers were always available to answer questions, offer guidance or share a smile or laugh when situations got a little tough.

    Cons

    Get used to regular restructuring & re-orgs. The sales field has to deal with very high & constantly changing quotas.

    Advice to ManagementAdvice

    Appreciate your workforce, and all the changes & challenges they face on a daily basis.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Excellent organization

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T

    Pros

    Tremendous opportunities, competitive pay, very open and accepting

    Cons

    Sometimes too big to navigate the organization

  10.  

    AT&T clerical employee reviews

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Clerical  in  San Francisco, CA
    Former Employee - Clerical in San Francisco, CA

    I worked at AT&T full-time for more than 10 years

    Pros

    good company with ok benefits

    Cons

    long chain of management no self decision

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Best company to begin and end your career at.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - AT&T Retail Sales Consultant  in  Chicago, IL
    Former Employee - AT&T Retail Sales Consultant in Chicago, IL

    I worked at AT&T full-time for more than a year

    Pros

    Salary was very sufficient, I was always treated with the utmost respect, my team was a family, and I had fun.

    Cons

    The only con was not realizing before I left this was the best place for me to be.

    Recommends

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