AT&T

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AT&T Reviews

Updated January 27, 2015
Updated January 27, 2015
6,467 Reviews
3.3
6,467 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
3,022 Ratings

Review Highlights

Pros
  • The pay and benefits are pretty impressive for the amount of work that's required (in 316 reviews)

  • Work life balance is fantastic - they never interfere in my free time (in 163 reviews)


Cons
  • However what they don't advertise is the absolutely horrendous work/life balance (in 275 reviews)

  • Upper management will throw store management under the bus to look good to RSC's (in 294 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    great job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T

    Pros

    way to make great money and grow

    Cons

    none at the current moment

    Recommends
    Positive Outlook
  2.  

    Great job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T

    Pros

    Great pay, nice people, wonderful leadership

    Cons

    Long hours, but that is just retail anywhere

    Advice to ManagementAdvice

    Thank you for what you do for us

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Love Hate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSS in Akron, OH
    Current Employee - CSS in Akron, OH

    I have been working at AT&T full-time (more than 10 years)

    Pros

    Paid, medical. The pay for outside techs is very very fair

    Cons

    Major micromanaging. Upper management can be ruthless to its employees.

    Advice to ManagementAdvice

    Stop giving techs time off for stupid things. Let the local management actually manage their techs. Hire local management from within so the know what they are talking about and not what you ( think ) they should know.

    Recommends
    Positive Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    sales rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AT&T

    Pros

    great pay, great benefits, loved the competition from management to hit sales goals.

    Cons

    seems like once you leave you're black listed to get employed again

    Recommends
    Positive Outlook
  6.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Consultant in Memphis, TN
    Current Employee - Retail Sales Consultant in Memphis, TN

    I have been working at AT&T full-time (more than a year)

    Pros

    The salary and Commission are both awesome!!

    Cons

    The attendance point system can need some work.

    Advice to ManagementAdvice

    Be more realistic to people's home lives.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    This is a company you can retire with. Awesome benefits and great pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T full-time (more than 10 years)

    Pros

    Awesome benefits and great pay.

    Cons

    Hard to move up into management unless you know someone that knows someone or relocate within a state.

    Advice to ManagementAdvice

    Help mold your employees to take upper management position books.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 6 people found this helpful  

    Changing the environment of cellular companies.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T full-time (more than a year)

    Pros

    Very cutting edge corporation with a renewed focus on customer satisfaction. I was a former disgruntled customer who found that the changes and new direction are beyond refreshing.

    Cons

    A great deal of people taking surveys are unaware of the impact of a "middle score" on an individual. While they believe it will change the big corporation to their advantage, all it really does is hurt the last person who actually helped them.

    Advice to ManagementAdvice

    Place a little less power on the surveys of the so-called customer. It creates a disadvantage to the employee who really cares and handles the issues.

    Recommends
    Positive Outlook
  9.  

    RSC

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T

    Pros

    Benefits, Professional growth, Pay, Career Opportunities, Compensation

    Cons

    Goals, Hours, holliday season, trainings, coaching

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Great company to work for abundance of opportunity to move up.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Store Manager
    Current Employee - Retail Store Manager

    I have been working at AT&T

    Pros

    Theren is alot of opportunity to move up and the benifits are great

    Cons

    Competitive work inviroment and alot of pressure to exceed goals

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Retail Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Store Manager in San Jose, CA
    Current Employee - Retail Store Manager in San Jose, CA

    I have been working at AT&T full-time (more than 8 years)

    Pros

    Benefits (discount on wireless and wired bill)
    Fast environment
    Free Business line
    career
    best training
    fun

    Cons

    stressful compensation salary ong hours time-off policies

    Advice to ManagementAdvice

    need better compensation for manager. higher salary and commission

    Recommends
    Positive Outlook
    Approves of CEO

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