AT&T

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AT&T Reviews

Updated December 22, 2014
Updated December 22, 2014
6,250 Reviews
3.3
6,250 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
2,925 Ratings

Review Highlights

Pros
  • The pay and benefits are pretty impressive for the amount of work that's required (in 316 reviews)

  • Work life balance is fantastic - they never interfere in my free time (in 163 reviews)


Cons
  • However what they don't advertise is the absolutely horrendous work/life balance (in 275 reviews)

  • Upper management will throw store management under the bus to look good to RSC's (in 294 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    AT&T is a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Market Research
    Current Employee - Market Research

    I have been working at AT&T full-time (more than 8 years)

    Pros

    Generous benefits, extensive training resources, fascinating industry

    Cons

    Slow to decide/act, bureaucratic, staff stretched thin

    Recommends
    Positive Outlook
  2.  

    I work at the call center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T

    Pros

    Great pay. A lot of vacation

    Cons

    Working 40 hours a week. No time for family

  3.  

    Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Hanford, CA
    Former Employee - Sales in Hanford, CA

    I worked at AT&T

    Pros

    Good money. Amazing training. Good benefits. Free phone. Fun technology.

    Cons

    Retail. Seniority. Prepare for weekends and nights. You get better schedule with seniority but could take awhile.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AT&T

    Pros

    The people. Great working relationships were formed. Challenging projects.

    Cons

    Roadmaps should be better disseminated and aligned clearly with programs and projects.

    Advice to ManagementAdvice

    See cons

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great place to start and grow your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Held Various Senior Manager Roles in Dallas, TX
    Former Employee - Held Various Senior Manager Roles in Dallas, TX

    I worked at AT&T full-time (more than 5 years)

    Pros

    AT&T management positions are plentiful once you get your foot in the door. It's a large company so there are many opportunities for lateral movement between departments. If you're just staring off in you career, it's better to be at Headquarters in Dallas, TX or Atlanta, GA to work in Mobility. Benefits are good also, but salary might be at or below industry average.

    Cons

    Antiquated views on growth for the company is what ultimately drove me away. The company is over 100 years old so some departments still possess bureaucratic, slow process improvement, micro-managing bad habits. Again, you as long as you work in areas of the company that are profit-generating and growing you should be fine.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Very structured, well trained and equipped company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager Infrastructure Maintenance in Waterford, CT
    Current Employee - Manager Infrastructure Maintenance in Waterford, CT

    I have been working at AT&T full-time (more than 10 years)

    Pros

    Training, experience, employee pay and benefits.

    Cons

    Big company work environment.

    Advice to ManagementAdvice

    Overall great company with extreme big business challenges. Always moving forward to promote products and services.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at AT&T full-time (more than 10 years)

    Pros

    Great pay, benefits, and co-workers. Challenging, rewarding work.

    Cons

    Promotional opportunities require relocation. To Atlanta, Dallas, etc

    Advice to ManagementAdvice

    Allow employees to use technology to work from any location rather than hub cities

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    A great place to work and grow!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Management in Morristown, NJ
    Former Employee - Sales Management in Morristown, NJ

    I worked at AT&T full-time (more than 10 years)

    Pros

    AT&T is a big company allowing you to change careers without having to leave! I started in a completely different field and worked my way into sales and sales management.

    Cons

    AT&T is such a big company, decisions are made slowly. It's hard to feel that you are connected to the success of the whole company. My performance bonus was tied to a large, vaguely communicated objective.

    Advice to ManagementAdvice

    Communicate more often and fully. Trust your employees with more delegation.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Good company... Back then.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at AT&T

    Pros

    Great employees made lasting friendships. Free phone, discounted phone service, good training, good hours, ability to transfer.

    Cons

    Pay used to be good, commission structure has changed and is not as beneficial to the sales person. High pressure, part time mandatory 5 day work week. Part time used to be beneficial but now it is only a few hours less per week without the benefits of full time. Unfortunate.

    Advice to ManagementAdvice

    Pay what people are worth. You seem to be inconsistent, you retain some employees because they have so much time in title but people that are hired during a low pay contract usually get frustrated and leave. This structure cut peoples income significantly.

    No opinion of CEO
  11.  

    Great Company to Work For!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Execution Manager in Kansas City, MO
    Current Employee - Sales Execution Manager in Kansas City, MO

    I have been working at AT&T full-time (more than 10 years)

    Pros

    Challenging environment, virtual office, cross functional opportunities, great people

    Cons

    70 hour work weeks, diminished work-life balance, poor health insurance options

    Recommends
    Positive Outlook
    Approves of CEO

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