AT&T

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AT&T Reviews

Updated October 21, 2014
Updated October 21, 2014
5,868 Reviews
3.3
5,868 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
2,733 Ratings

Review Highlights

Pros
  • The pay and benefits are pretty impressive for the amount of work that's required (in 294 reviews)

  • Work life balance is fantastic - they never interfere in my free time (in 152 reviews)


Cons
  • Work-life balance is the biggest struggle because of the long retail hours (in 251 reviews)

  • Upper management will throw store management under the bus to look good to RSC's (in 281 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    It's been an amazing experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AT&T GCSC Tier I in Tampa, FL
    Current Employee - AT&T GCSC Tier I in Tampa, FL

    I have been working at AT&T as a contractor (more than 3 years)

    Pros

    AT&T is an overall great company. They have great beliefs, many opportunities, and they treat their employees well! I hope to stay with the company for a long time!

    Cons

    I wish there were more opportunities for telecommuting, but working in the office does have it's benefits.

    Advice to ManagementAdvice

    Communicate more often with non management employees, but overall, management is very good in my division.

    Approves of CEO
  2.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tier II Tech Support in San Ramon, CA
    Former Employee - Tier II Tech Support in San Ramon, CA

    I worked at AT&T full-time (more than 8 years)

    Pros

    Pay and benefits are great. Depending on seniority, up to three weeks off in the department I worked in. 24x7 call center, so a lot of shifts available outside of 8AM-5 if that doesn't work.

    Cons

    You can always find things to complain about in any company you work for. But overall, having been there eight years, there really isn't anything truly egregious to speak of. Some people are difficult, some are cool, some in between . . .such is life.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Excellent, friendly and fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Tulsa, OK
    Current Employee - Assistant Manager in Tulsa, OK

    I have been working at AT&T full-time (less than an year)

    Pros

    Had a chance to meet new people, and also loved to assist customers and resolved their issues.

    Cons

    Escalated customer were sometimes a challenged.

    Recommends
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  5.  

    Wire Technician

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Wire Technician in Tucker, GA
    Former Employee - Wire Technician in Tucker, GA

    I worked at AT&T full-time (more than an year)

    Pros

    Great company to work for, Excellent benefits

    Cons

    Very Very difficult to advance, horrible hours, no job security, not enough training.

    Advice to ManagementAdvice

    My direct supervisor was the worst. He hardly helped.

    Recommends
    Approves of CEO
  6.  

    Long hours, decent pay for what you do.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AT&T

    Pros

    Decent pay and free phone

    Cons

    Hours suck since its retail

    Advice to ManagementAdvice

    End the politics, we don't need that.

  7.  

    This place is beyond great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AT&T Retail Sales Consultant in Brookfield, WI
    Current Employee - AT&T Retail Sales Consultant in Brookfield, WI

    I have been working at AT&T full-time (less than an year)

    Pros

    Great place to make a lot of money fast.

    Cons

    A work ethic is always required.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    37 Years of Service - Outstanding Career, led many large teams - sames and support, staff support, billing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Atlanta, GA
    Former Employee - Director in Atlanta, GA

    I worked at AT&T full-time (more than 10 years)

    Pros

    Promotion, training, great products, vacation, compensation,leadership, training, travel, strong leadership at all levels, opportunity for personal development, community involvment

    Cons

    Health benefits could be stronger,

    Advice to ManagementAdvice

    I was very pleased with all facets of my career

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great, depending on your area manager though.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager in Orland Park, IL
    Current Employee - Assistant Store Manager in Orland Park, IL

    I have been working at AT&T full-time (more than 5 years)

    Pros

    Benefits, pay, development, tuition reimbursement, experience, knowledge

    Cons

    Very difficult to get into corporate from retail. Area manages lead with fear although they are directly coached not to.

    Advice to ManagementAdvice

    Do not lead with fear.

    Recommends
    Negative Outlook
    Approves of CEO
  10.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Change Manager
    Current Employee - Change Manager

    I have been working at AT&T full-time (more than 10 years)

    Pros

    exposure to new technology and opportunity to growth

    Cons

    salary average when compare to other industries

    Advice to ManagementAdvice

    implement change faster

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    I love the people I work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Consultant in Kansas City, KS
    Current Employee - Retail Sales Consultant in Kansas City, KS

    I have been working at AT&T full-time (more than an year)

    Pros

    The pay is decent, you meet a lot of people

    Cons

    Long hours and shifts can sometimes interfere with family time

    Advice to ManagementAdvice

    consider changing hours

    Recommends
    Positive Outlook
    Approves of CEO

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